Note fondée sur 802 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,1 Service et personnel
4,1 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Enjoyable stay in very pleasant surroundings ...
Publié le 12 juin 2023 sur HotelsCommentaires de Gestion de l’hôtel
12 juin 2023 par Albrighton Team, Gestion de l’hôtel
Dear Hugh, Thank you for your lovely review
par un voyageur
Publié le 23 déc. 2018 sur Hotels
Coupure de courant
Service très médiocre
Personnel incapable
par un voyageur
Publié le 3 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Elena Fenton , Gestion de l’hôtel
Dear Brian Malcolm,Thank you for the rating, I am pleased to see you have had a nice stay at our hotel and hope we can serve you again in the near future. Kind regardsElena FentonOperations Manager
par un voyageur
Publié le 3 oct. 2024 sur Hotels
Staff great and very helpful. Too many stairs for people like us (over 80)
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Elena Fenton , Gestion de l’hôtel
Dear Julia,Thank you for the feedback, I am delighted to read you had a great stay, sorry to read about the stairs. I just wish to let you know that we do have rooms on ground levels, in our lakeside building. I look forward to welcome you back for another great stay, perhaps in the near future. Kind regardsElena FentonOperations Manager
par un voyageur
Publié le 2 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Elena Fenton , Gestion de l’hôtel
Dear Anonymous.Thank you for the rating, I am sorry to see that we did not quite meet your expectations. Our sincere apologies for any shortfall of service which you may have experienced. Kind regardsElena FentonOperations Manager
par un voyageur
Publié le 30 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Elena Fenton, Operations Manager, Gestion de l’hôtel
Dear Richard,Thank you for the rating, I am pleased to see that your expectations were met during your stay at our hotel.I look forward to welcome you back at our hotel in the near future. Warm regardsElena FentonOperations Manager
par un voyageur
Publié le 29 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Elena Fenton, Operations Manager, Gestion de l’hôtel
Dear Anonymous,Thank you for the rating, I am pleased to see that we have met your expectations during your recent stay at our hotel.It is our hope to welcome you back at our hotel in the near future.Warm regardsElena FentonOperations Manager
par un voyageur de Buxton
Publié le 29 sept. 2024 sur Expedia
The property has clearly seen better days, was adequate for two nights whilst up in Shrewsbury on business but not really suitable for business travellers if more used to sharper boutique hotels. Majority of the clientele seemed to be working class pensioners on bus tours etc.
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Elena Fenton, Operations Manager, Gestion de l’hôtel
Dear Christopher,I am sorry to read your review, we are indeed accommodating a different variety of Guests: business travelers, leisure Guests, coach tours, corporate meetings etc. I am sorry if you felt that our hotel has "seen better days". Please accept our apologies for any shortfall of services which you may have encountered. Kind regardsElena FentonOperations Manager
par un voyageur
Publié le 28 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Elena Fenton, Operations Manager, Gestion de l’hôtel
Dear Mark,I am sorry we did not meet your expectations during your recent stay at our hotel.Please accept our most sincere apologies for any shortfall of services which you may received. Kind regardsElena FentonOperations Manager
par un voyageur
Publié le 25 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Elena Fenton, Operations Manager, Gestion de l’hôtel
Dear Shradha Long,Thank you for the rating, I am sorry we did not meet your expectations during your recent stay at our hotel.Please accept our sincere apologies for any shortfall of service which you may have experienced. Kind regardsElena FentonOperations Manager
