Note fondée sur 46 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,2 Service et personnel
4,0 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Disappointing
Publié le 9 août 2024 sur HotelsNetley Hall is a lovely building with a lot of potential, sadly it felt somewhat like a night at Fawlty Towers.
The positives - gorgeous country house with nice grounds and self catering cottages. The food at dinner was good, and staff helpful.
The negatives - understaffed, skeleton staff trying to manage the bar, restaurant and reception area all at the same time. Breakfast was terrible. Poor selection of hot and cold food, the hot food was barely tepid. If breakfast isn’t part of your stay, do not pay extra for it.
We stayed in a self-catering cottage. The bedrooms and en-suites have no windows, so no natural light. Check out is early, at 10am. I paid extra for a late check out so my family and I could shower after breakfast and not rush. We had no hot water in the cottage. Upon complaint, I was informed that there’s a switch somewhere in the kitchen to turn on hot water. And no-one felt it necessary to tell me this! For almost £200 a night, you’d expect hot water as a minimum.
Overall, a disappointing stay. Would not stay here again.
par un voyageur
Publié le 23 avr. 2024 sur Hotels
par un voyageur
Noisy hotel
Publié le 3 avr. 2024 sur HotelsI was here on a quiet week night, but it was noisy when trying to sleep. Rooms open out onto main hall, a few loud talkers echo into a disturbance. I could also hear the people talking in the room next door, also outside due to the single glazing. If you're a light sleeper, this hotel isn't for you.
A lovely historic building, generally well maintained.
Don't be fooled by the picture of the pool, the pool is attached to a bedroom, not for general use.
Room was lovely and spacious and also warm. Pillows were thin and old. I couldn't get water to flow cold from the bathroom tap for a drink.
Food in the restaurant was tasty, service was great.
par un voyageur
Publié le 16 mars 2024 sur Expedia
This could have been brilliant, but was let down by disinterested staff, and a general lack of atmosphere. The food was excellent and the sommelier/waiter engaging and knowledgeable, but he was the only one. Two steep flights of stairs to our room and no offer of help with luggage. I could go on and on!
par un voyageur
Grainger
Publié le 13 févr. 2024 sur HotelsA very friendly and hospitable management team that made me very welcome and inclusive a fabulous place to stay and unwind or a great place to entertain business
par un voyageur
Publié le 7 févr. 2024 sur Hotels
par un voyageur
Publié le 22 nov. 2023 sur Hotels
par un voyageur
Publié le 31 oct. 2023 sur Hotels
par un voyageur
Publié le 14 sept. 2023 sur Expedia
Great sized cottage
par un voyageur
Mixed thoughts about this hotel
Publié le 7 août 2023 sur HotelsThe restaurant in the evening was very good and tried very hard with my son's special diet.
Unfortunately though in the morning we were mis informed about food (although the staff was kind enough to come and admit this).
The hotel tried to charge me twice for the stay.
The website shows pictures of a swimming pool, we discovery this was only available for 1 room and not the whole hotel which I thought was very mis leading.
