Note fondée sur 10 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
3,5 Service et personnel
3,2 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de London
Disjointed and unorganised.
Publié le 22 sept. 2017 sur Expedia
Contre : Tons. Plumbing needs to be fixed.
Attitude revamp from the staff
Stock control on the bar to ensure you have a bottle of water available for purchas
Emplacement : Go stay at the nearby Premier Inn, cheaper and you know what you're getting
Recently stayed two nights at this hotel, booked through Expedia.
Hotel was like a ghost town on arrival, a simple checking took us nearly twenty five minutes to complete. Major confusion on if we had already paid through Expedia or required to pay hotel direct. Eventually I got my emails from Expedia up on my phone to clarify the issue.
Our room was very basic but was cleaned to a high standard. Stains on carpets and plates of food outside in the corridors made for an unpleasant first impression.
The bedroom furniture was basic chipboard construction made to look like Pine - not only very aged by design but also antique from ikea.
The shower in the hotel was awful. Both a lack of pressure and ability to hold a constant temperature. We mentioned the shower to one of the many receptionists we saw and our comments fell on completely deaf ears.
We were there for a wedding, in which the Bride and groom were completely let down by the hotel on several aspects, but this cannot make up MY review.
In the evening I asked for a bottle of water from the bar. I was told they didn't have any. A simple request which any establishment should be able to supply.
The breakfast served was very nice, cannot fault the amount of toast we received!!
However the two members of staff serving in the restaurant made it clear that they didn't like each other. Tutting and rolling theirs eyes at each other when serving guests. They also proceeded to have an argument outside tge roo
Recommandé
pour Tout le mondepar un voyageur de Forest of Dean
Very near the vineyard
Publié le 8 sept. 2017 sur ExpediaIt was a very comfortable stay for one night and very conveniently situated for our visit to the Roman Vineyard as it is only a 7 minute walk. We had good food, dinner and breakfast, and friendly service.
Recommandé
pour Tout le mondepar un voyageur
Nice location
Publié le 23 juill. 2017 sur Expedia
Pour : Location
Contre : Breakfast
Nice little break due to wedding, bed a bit small matresses to soft
par un voyageur
Nice location, average stay
Publié le 29 mai 2017 sur HotelsThe room itself did not reflect the price unfortunately. The surrounding areas are so wonderful which is probably why the hotel can charge that price. However if it was in a different location I feel the room would have been half the cost we paid.
Everything was clean and most staff were friendly
par un voyageur
Publié le 5 sept. 2016 sur Expedia
Short weekend break...disappointing facilities, short staffed so poor service .....all effort was applied to the wedding event which was taking place. This made us feel as 'outsiders' as there was no 'getting away' from the wedding party.
par Not Provided
Faded grandeur
Publié le 16 déc. 2015 sur HotelsHeating in room poor.heated towel rail cold.no shower curtain or screen.poor lighting,only 3 of the 5 bulbs working.TV remote not working.
par un voyageur
Lovely setting, pleasant staff.
Publié le 2 sept. 2015 sur HotelsLovely setting and gorgeous views but parts of the hotel were a little shabby. The service was good and our room clean. There was a lack of attention to detail though - the salad accompanying the evening meal wasn't fresh and there was a poor selection of breakfast cereals and fruit. We had a room with a four-poster bed but there was no shower, just a bath with a shower hose on the bath tap. I don't know if that was clear on the booking form. There were no toiletries supplied either, just soap dispensers fixed to the wall.
par un voyageur
Ok for one night
Publié le 2 sept. 2015 sur HotelsVery average hotel. Worst breakfast ever.
par JOHN de hawley, Dartford Kent
Wroxetter Hotel
Publié le 25 juin 2015 sur HotelsThis was a stopover for us on the way to Wales so took a chance on this hotel.
we were really happy with everything that was expected
par un voyageur de g
Overnight stay for unexpected friend
Publié le 24 juin 2015 sur ExpediaVery dissapointed with the room which overlooked a large roof not the mountain view as stated .
