Note fondée sur 11 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Breathtaking!
Publié le 2 nov. 2024 sur HomeAwayAn absolutely breathtaking property to spend our family holiday! The home itself is beautifully designed, the pool and bath add that special touch. The view is absolutely worth the travel out of airlie itself, we look forward to returning in the future.
The hosts were wonderful and made our stay so simple, thank you! I would highly recommend staying here, everyone in the family loved it!
par un voyageur
Beautiful location
Publié le 16 août 2024 sur HomeAwayWe had a quick 3 night stay at the property & it was so beautiful.
par un voyageur
Beautiful vistas
Publié le 24 mai 2023 sur HomeAwayBeautiful location at Shute Harbour and only a short drive/cab ride into Airlie Beach.
par un voyageur
January 2022
Publié le 18 janv. 2022 sur HomeAwayProperty was roomy enough for our 2 families. Views were to die for. Location was perfect.
Property and furnishings were a little tired and could do with upgrade.
Dishwasher didn't really clean properly.
After a storm we were left without power for 5-6 hours even though there was a backup generator as owners had neglected to fill the gas bottles. Very unpleasant in January heat and humidity. When we spoke to the owners they were very dismissive. No compensation was offered.
par un voyageur
Large house with fantastic views
Publié le 2 oct. 2021 sur HomeAwayFantastic views
Large house
Nice pool
Awkward parking
I don't like to nit pick but we didn't like the fact there were only plastic cups and no glasses for drinking was a little disappointing
We also had three people hit there heads on the low range hood .
Over all it was a very nice place to stay.
par un voyageur
Retirement Family Celebration
Publié le 13 sept. 2021 sur HomeAwayWe wanted somewhere special to get together as a retirement celebration for my husband....and Shutehaven Villa didn't disappoint. Views are amazing! Saw whales nearly everyday of our stay. Stayed for 5nights. There were 9 of us on the weekend including 3 kids and then only 4 adults for the rest of the time. The kids loved the pool. Plenty of space for the whole family as 2 levels. Perfect for big groups. We only had one problem with hot water, which was dealt with by the host as soon as possible.
Thankyou Chris.....We had a lovely stay.
Regards,
Sheridan
Commentaires de Gestion de l’hôtel
14 sept. 2021 par VrboOwner, Gestion de l’hôtel
Hi Sheridan and Darryl,
It was a pleasure hosting you and your family. I do hope you - Darryl - will understand the meaning of "retirement" - well deserved ☺
Hope to welcome you and your fam back in the future,
Kind regards
Chris
par un voyageur
Family Holiday
Publié le 23 juill. 2021 sur HomeAwayFantastic property for large family or group. Magic views, loads of space, is secluded so having your own transport is recommended.
par un voyageur
It was such a beautiful experience for my family. the accommodation was very, very suitable for us
Publié le 15 févr. 2021 sur HomeAwayExcellent location, well equipped for a big family.
plenty of space. and everyone have a space from one another if needed. very good size bedrooms. Pool size very good, kitchen looking to the ocean was a breath taking.
par un voyageur
Nice place
Publié le 4 avr. 2019 sur HomeAwayClothes dryer would help for families with children in such humid condition as drying clothes and towel was difficult.
par un voyageur
As advertised uninterrupted views
Publié le 9 mars 2019 sur HomeAwayWe enjoyed three days together before the family arrived ( 2 adults and three children) We enjoyed the pool and the Two living areas were great. I would like to have more linen (towels etc not enough for 8 days also having no dryer did not help with the constant rain. On arrival I was dissapointed not to have the basic salt and pepper cling wrap etc ( I left items for the next guest. Entering the front door low and behold "a broom and brush and
dustpan"oh dear." Very disappointed and made to feel like 'do the house work 'etc.,. I was a little dissapointed the day the alarm engaged, and everyone assumed they could turn it off remotely. We had to spend several hours away from the property and it really ruined the day for us contact with the agent was good however we feel we were treated as it was of no great concern as an interruption to our day, however we understand that these things happen and we accepted it on good faith,I hope the few items that we left in the refrigerator and cupboard for the next guest or cleaning staff were accepted in good faith.
Commentaires de Gestion de l’hôtel
31 mars 2020 par VrboOwner, Gestion de l’hôtel
Thank you Carol and Phil for your review. I fully understand the inconvenience with the alarm going off. Not only did I apologise on a number of occasions about this, I spent hours trying to rectify the issue. It appears there was a fault with the new alarm system that was installed and as you know I contacted both the owner and electrician who installed the alarm the entire time it was going off, trying to fix the issue. To say you felt it was of no great concern to me is completely untrue. I was extremely frustrated that this alarm had resulted in you having to leave the property. I worked endlessly with the electrician until he assured me the problem had been fixed.
As the property is listed as self contained, we supply the basics to get you started such as tea, coffee, milk and sugar. I have noted your comments regarding salt and pepper and will take this information back to the owners. I also will pass on the comments regarding the dryer.
The linen supplied for your stay was for 8 guests, which is what your booking was for.
Once again thank you for your review. All reviews, whether positive or negative are beneficial and all comments have been noted.
Due to the inconvenience of the alarm, if you would like to one day return to Shutehaven Villa, we would like to offer you a heavily discounted price.
Regards Annie-Ray White Whitsunday.
