Note fondée sur 533 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,3 Service et personnel
4,3 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 31 août 2024 sur Hotels
Great stay at the Harbour Hotel, facilities are excellent, staff are friendly and welcoming, location is great, loved the outdoor heated pool and terrace. The shops and seafront were a 10min walk away with good choice of shops and food outlets, local cinema was great and just a 15min walk. We had a great relaxing stay. Terrace view room was spacious and clean.
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Sidmouth Crew, Gestion de l’hôtel
Dear Wendy,Thank you for such a lovely review about our hotel.We are thrilled you had a great time.We hope to welcome you back in the not to distant future.Kind Regards
par un voyageur
Publié le 28 août 2024 sur Hotels
par un voyageur
Birthday break
Publié le 26 août 2024 sur HotelsWe have previously stayed in the Christchurch Harbour Hotel and that experience was excellent so was excited to try the Hotel in Sidmouth. The staff were all lovely and helpful couldn’t fault their service. Unfortunately I would say our room was only big enough for 1 person. The room was very small, when we entered into our room we bumped straight into the bed, not much room to move around it. The kettle and fridge were also in the wardrobe which was very hard to get to as once opening the door this hit the bed. Also as the room was small and at the top of the hotel the room was very hot and could not sleep due to the intense heat in this room. The toilet was also dirty which I cleaned myself and did pass on this information to reception staff. It was such a shame as we had such a lovely stay at the previous hotel and was so looking forward to this birthday treat. The room was not what we were expecting and was a real let down
Commentaires de Gestion de l’hôtel
16 sept. 2024 par SIdmouth Crew, Gestion de l’hôtel
Dear Sadie,Please accept our apologies for the delay in getting back to you. We are really sorry to hear your accommodation was not up to standard. Please be assured that this has been addressed with our Housekeeping Manager. We are pleased you we able to enjoy the rest of your stay.We hope we will have the pleasure of welcoming you back in the not too distant future. Kind Regards
par un voyageur
Publié le 26 août 2024 sur Hotels
par un voyageur
Publié le 24 août 2024 sur Expedia
Absolutely lovely location, and stunning views from the restaurant. We had a really spacious, quiet room that was super clean. (I think we even had an upgrade.)
Everything about the stay was great and I'd recommend the hotel to anyone. It's less than a 10 min walk into the town with plenty of food options around.
The only two things I encountered that didn't make my rating completely 5* - I booked a spa treatment online and paid, only to go to the spa at my booking time for them to say their servers were down so anything booked online wasn't confirmed. They were as accommodating as they could be, and booked me for the next day, but my plans had to be altered and I felt like I'd wasted a day!
Another small thing, when we ordered some tempura prawns as room service, we were told the £4 price was actually just for one, normal sized prawn.. I think that was a bit steep!
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Sidmouth Crew, Gestion de l’hôtel
Dear Dee,Thank you for taking the time to write such a lovely review.We are so pleased that you had a great stay with us.I am sorry to hear about the mishap with your treatment booking. However I am pleased to hear that they did manage to fit you in the following day.We hope to welcome you back in the not to distant futureKind Regards
par un voyageur
Publié le 10 août 2024 sur Expedia
par un voyageur
Not for us
Publié le 9 août 2024 sur HotelsRoom was not as expected/advertised. Room was difficult to move around with the sofa blocking walkway to bathroom when in use. Balcony was not spacious terrace with privacy screens, as shown in photos, but very small and shared with neighbours' seating immediately outside our french doors. No privacy whatsoever.
Found someone's shoe under a cushion, toilet rim needs serious attention and black mould in bath sealant.
Air con duct was very close with noise and smell being very unpleasant.
This was supposedly one of the best rooms in the hotel at £360 per night but failed to impress on any level apart from the view. Do not accept Room 33 as you will surely be disappointed.
Commentaires de Gestion de l’hôtel
9 août 2024 par SIdmouth Crew, Gestion de l’hôtel
Hi there,Thanks so much for your feedback and please accept our apologies that you have have left disappointed with your room. We do our best to advertise our rooms clearly but are sorry if you feel this has not been the case.We do hope you do decide to try us again, perhaps on another visit you will find something more suitable for you.With thanks and best wishes,
par un voyageur
Publié le 7 août 2024 sur Hotels
Was fantastic and the place was really clean every where
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Sidmouth Crew, Gestion de l’hôtel
Dear Aaron,Thank you for taking the time to write us a great review.We are so pleased you had a fantastic time.We hope to welcome you back in the not too distant future.Kind Regards
par un voyageur
Publié le 2 août 2024 sur Expedia
par un voyageur
Publié le 29 juill. 2024 sur Expedia
