Note fondée sur 65 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,6 Service et personnel
4,3 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 août 2024 sur Expedia
The friendliness of the staff in reception and their willingness to fulfill my request for a fridge, is exceptional.
The parking is inadequate.
par un voyageur
Publié le 21 août 2024 sur Expedia
Excellent
par un voyageur
Publié le 21 août 2024 sur Expedia
Excellent location. Excellent staff. Lovely, calm atmosphere.
par un voyageur
Mediocre "Luxury"
Publié le 19 août 2024 sur HotelsFirst, I'll start by saying, I have NO ISSUES spending money...however; my concerns about the quality of the said goods/services I am paying for, must fit a certain standard. Victoria Hotel & Source Spa is NOT a place of quality worth consumers funds.
I am against "home-stays" in the South of England as things are basically subpar and out of date, however this particular weekend, it was the closest to meet up with friends for a "relaxing" weekend. This hotel was chosen because it's rated 4 stars. This is false advertising. It could be, however, falls extremely short to about a 2.7 and the only reason it could be on the verge of a 3 is because if you like the beach, it's across the street.
The rooms are small, outdated, dingy, needing a ton of paint, new carpets and probably see about getting doors to actually fit the frames so you can't play a game of Iimbo!
The audacity of the dress code requirements for dining and eating food that is drier than choking on cinnamon and only seasoned with Desperation and Regret is laughable. Literally... a tie to choke harder on dehydrated lamb I guess.
Not to mention, service was slow and the 2 nights before check in , we were called and told our spa day was cancelled and if we'd like to reschedule? Darling, that would have been the only saving grace for that building had we experienced but I'm confident in the statement that:
Unless you're pushing 105 years old, deaf, blind and taste buds of racoon, you will be depressed.
Commentaires de Gestion de l’hôtel
23 août 2024 par The Victoria Hotel, Gestion de l’hôtel
Thank you for taking the time to write your review for the Victoria Hotel. We were most disappointed to read that your stay did not meet up to your expectations, and please accept our sincerest apologies for the inconvenience that was caused to you when we had to cancel your treatments due to circumstances beyond our control.Regarding some of your other comments, we have a wide range of different rooms types, some offering extra space, interconnecting options and other amenities, and although a higher proportion of our customers at The Victoria Hotel are of a certain age, we do our best to cater for all age groups.We would just like to mention that for dinner, we do have a preference for gentlemen to wear a jacket and tie in the Jubilee Restaurant as we feel that this touch of formality complements the dining experience. However, smart casual is accepted, but no ripped denim, sportswear, beachwear or trainers. We also offer alternative dining options in the White Room and the Lounges where the dress code is more relaxed. Thank you once again for your feedback.
par un voyageur
Publié le 15 août 2024 sur Expedia
It’s beautiful
par un voyageur
Publié le 7 août 2024 sur Expedia
par un voyageur
Publié le 4 août 2024 sur Expedia
Had a fab time at this hotel . Great food and good casino entertainment . The band entertainment started too late so we did not stay around for it . The outdoor pool needed a cover or some way of keeping leaves out of it . Beautiful flowers at hotel
par un voyageur
Publié le 1 août 2024 sur Expedia
par un voyageur
Publié le 24 juill. 2024 sur Expedia
Fabulous staff.
par un voyageur
Publié le 7 juill. 2024 sur Expedia
Lovely outdoor pool. Water very warm. New spa facilities are very good but 30 min treatment definitely wasn't 30 minutes!
