Ratings based on 432 Guest Reviews
Hear it directly from our travellers
3.5 Room cleanliness
3.7 Service & staff
3.3 Room comfort
3.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 31, 2024 on Hotels
The hotel was dirty, bugs were behind all the doors, the beds were uncomfortable, the breakfast was small and all of the small butter containers were open and the drink were all out of order, I honestly didn’t trust any of the food there after seeing those things! Overall the price was too good to be true!
Comment from Hotel Management
Sep. 4, 2024 by Guest Relations, Hotel Management
Dear Olivia,We're sorry to hear that you didn't have a good time with us overall. Please accept our apologies for any upkeep or cleanliness concerns during your visit, as both of these matters are incredibly important to us. Our housekeeping and pest control teams will be sure to look into all of your comments further and make improvements where necessary. It is our hope that you'll consider giving us another chance soon; we're confident that we can impress you.
by A traveller
Posted Aug. 27, 2024 on Hotels
by A traveller
Never going to skimp on hotels again!
Posted Aug. 22, 2024 on HotelsThe A/C wasn't working. Just blew warm air when the temperature was 100 outside. Couldn't sleep well.
Back door was falling apart. Handle was dangling by only one bolt. Outside in the back of the motel looked like homeless people were camping and left trash behind.
Comment from Hotel Management
Aug. 28, 2024 by Guest Relations, Hotel Management
Dear Jason,Please accept our apologies for any inconvenience during your recent stay. What you've described does not reflect the typical experience of our guests. Rest assured, we will share your comments regarding the condition of your room with our team to ensure any opportunity for improvement is seized. It was a pleasure having you here, and we hope to have another chance to change your perceptions in the future.
by A traveller
Posted Aug. 20, 2024 on Expedia
Nice. Clean. Inexpensive.
by A traveller
Posted Aug. 19, 2024 on Hotels
by A traveller
Posted Aug. 2, 2024 on Expedia
Woke me at 7am telling me to checkout whrn check out isnt till 12. Breakfast was stale cereal disgusting orange juice. No food exvept waffles. Ill never stay there again
Comment from Hotel Management
Aug. 7, 2024 by Guest Relations, Hotel Management
Dear Melody,We're sorry to hear that you didn't have a good time with us. Please accept our apologies for any disappointment in our breakfast options, as well as any disturbances in the morning. All of your feedback is gratefully received and will be kept in mind for the future. Thank you, and we hope you will consider giving us another chance soon.
by A traveller
Posted Aug. 1, 2024 on Expedia
Tried one room and it was disgusting... urine spots and hair in the bathroom. We asked for another room... this one was worse. I asked for cleaning supplies so I could clean it myself, but stopped when there was a dried puddle of urine! Also, hundreds of pubic hairs on the floor between the toilet and tub! Went to the front desk to get a refund and get the heck out of there! The whole place stunk. The 'manager' didn't even apologize, but tried to blame it on a TV repair man! Another employee whispered to us that she would never stay there either. There is so much more I could say about it, but that alone was enough. Every surface in the bathrooms were filthy! Please stay away from this place! It needs to be shut down! (Yes, I took pictures!)
Comment from Hotel Management
Aug. 6, 2024 by Guest Relations, Hotel Management
Dear Georgie,The cleanliness and upkeep of our accommodations are two of our top priorities, so it's unfortunate to hear that this wasn't reflected during your recent visit. Our housekeeping team will be sure to look into all of your comments further and make improvements where necessary. Thank you, and we hope you will consider giving us another chance soon.
by A traveller
Posted Jul. 30, 2024 on Expedia
The property was great for what we needed it for. A place to rest before we tackled the last 14 hour drive of our trip. We left before breakfast so i cant comment on breakfast. Price was average.
by A traveller
Sleeping on a brick
Posted Jul. 28, 2024 on HotelsThe room and bathroom were clean, that's where the good stops. The TV is set on top of the refrigerator cabinet, and would have been hard to see from the 2nd bed. The carpet looked old and was rough. Online it says 'pet friendly' but no where did it say $25 non-refundable deposit, found that out at the desk. The bed was hard, and not even saying firm, it was hard. Put a sheet over a concrete pad and you have the mattress there. I don't know if all of them are the same. The pillows looked ok, but squished down to paperthin when used. We woke up more tired and worn out, then if I would have driven the extra 4 hours to meet with family where they were in SD.
Comment from Hotel Management
Aug. 3, 2024 by Guest Relations, Hotel Management
While we're happy to know that our clean accommodations left a positive impression on you, we're sorry to hear that you didn't have a good time with us overall. Please accept our apologies for any disappointment in our amenities during your visit and we'll be sure to look into your feedback regarding this matter further. In addition, please know that our team always strives to be as transparent as possible regarding our pet fee by listing it online for our guest's convenience before booking so we apologize for any miscommunication regarding this matter. It is our hope that you will consider giving us another chance soon; we're confident that we can impress you.
by A traveller
Posted Jul. 28, 2024 on Expedia
We have stayed here a few times. It is a nice hotel for the price.
