Note fondée sur 428 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,7 Service et personnel
3,3 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 août 2024 sur Expedia
Woke me at 7am telling me to checkout whrn check out isnt till 12. Breakfast was stale cereal disgusting orange juice. No food exvept waffles. Ill never stay there again
Commentaires de Gestion de l’hôtel
7 août 2024 par Guest Relations, Gestion de l’hôtel
Dear Melody,We're sorry to hear that you didn't have a good time with us. Please accept our apologies for any disappointment in our breakfast options, as well as any disturbances in the morning. All of your feedback is gratefully received and will be kept in mind for the future. Thank you, and we hope you will consider giving us another chance soon.
par un voyageur
Publié le 1 août 2024 sur Expedia
Tried one room and it was disgusting... urine spots and hair in the bathroom. We asked for another room... this one was worse. I asked for cleaning supplies so I could clean it myself, but stopped when there was a dried puddle of urine! Also, hundreds of pubic hairs on the floor between the toilet and tub! Went to the front desk to get a refund and get the heck out of there! The whole place stunk. The 'manager' didn't even apologize, but tried to blame it on a TV repair man! Another employee whispered to us that she would never stay there either. There is so much more I could say about it, but that alone was enough. Every surface in the bathrooms were filthy! Please stay away from this place! It needs to be shut down! (Yes, I took pictures!)
Commentaires de Gestion de l’hôtel
6 août 2024 par Guest Relations, Gestion de l’hôtel
Dear Georgie,The cleanliness and upkeep of our accommodations are two of our top priorities, so it's unfortunate to hear that this wasn't reflected during your recent visit. Our housekeeping team will be sure to look into all of your comments further and make improvements where necessary. Thank you, and we hope you will consider giving us another chance soon.
par un voyageur
Publié le 30 juill. 2024 sur Expedia
The property was great for what we needed it for. A place to rest before we tackled the last 14 hour drive of our trip. We left before breakfast so i cant comment on breakfast. Price was average.
par un voyageur
Sleeping on a brick
Publié le 28 juill. 2024 sur HotelsThe room and bathroom were clean, that's where the good stops. The TV is set on top of the refrigerator cabinet, and would have been hard to see from the 2nd bed. The carpet looked old and was rough. Online it says 'pet friendly' but no where did it say $25 non-refundable deposit, found that out at the desk. The bed was hard, and not even saying firm, it was hard. Put a sheet over a concrete pad and you have the mattress there. I don't know if all of them are the same. The pillows looked ok, but squished down to paperthin when used. We woke up more tired and worn out, then if I would have driven the extra 4 hours to meet with family where they were in SD.
Commentaires de Gestion de l’hôtel
3 août 2024 par Guest Relations, Gestion de l’hôtel
While we're happy to know that our clean accommodations left a positive impression on you, we're sorry to hear that you didn't have a good time with us overall. Please accept our apologies for any disappointment in our amenities during your visit and we'll be sure to look into your feedback regarding this matter further. In addition, please know that our team always strives to be as transparent as possible regarding our pet fee by listing it online for our guest's convenience before booking so we apologize for any miscommunication regarding this matter. It is our hope that you will consider giving us another chance soon; we're confident that we can impress you.
par un voyageur
Publié le 28 juill. 2024 sur Expedia
We have stayed here a few times. It is a nice hotel for the price.
par un voyageur
Bed Bugs!!!!
Publié le 27 juill. 2024 sur Hotelspar un voyageur
Publié le 26 juill. 2024 sur Expedia
par un voyageur
Publié le 24 juill. 2024
Somewhat dirty. Check behind doors for bugs.
par un voyageur de Overland Park
Publié le 23 juill. 2024 sur Expedia
Ok place to sleep. Inexpensive considering other options. Clean and functional. Beds ok and A/C works fine. Definitely budget hotel but safe and quiet. On the edge of town but was fine. Really not very many restaurants open in the area.
par un voyageur
Publié le 21 juill. 2024 sur Expedia
I didnt feel very safe and the beds.... dont get me started.
Commentaires de Gestion de l’hôtel
25 juill. 2024 par Guest Relations , Gestion de l’hôtel
Dear Mary,We're sorry to hear about any disappointment in our beds during your visit, as we always want our guests to have a comfortable stay. In addition, please know that the safety of our guests is our number one priority. All of your feedback is gratefully received and will be discussed internally so that improvements can be made for the future. Please consider giving us another chance in the future; we're confident that we can impress you.
