Note fondée sur 107 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,6 Service et personnel
4,7 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Orléans
Un séjour inoubliable
Publié le 9 mai 2018 sur ExpediaUn très bel hôtel à la décoration soignée, très confortable et à taille humaine qui a de surcroît l’avanrage de par son emplacement un peu en retrait du boulevard principal d’être au calme (presque un luxe à Siem Reap).
Nous avons été accueillis par un personnel particulièrement souriant et disponible, bref aux petits soins, que ce soit pour nous renseigner sur les visites et commodités, organiser un massage,effectuer des réservations ou même pour combler agréablement le temps en attendant le départ vers l’aeroport.
Nous repartons donc enchantés de notre séjour.
Recommandé
pour Escapade avec des amispar un voyageur
Hôtel merveilleux
Publié le 12 févr. 2018 sur HotelsExcellent hôtel, personnel très aimable, grandes chambres, attention très personnalisée car seulement 10 chambres. Repas très bons et petit-déjeuner copieux et varié. L’ensemble fait un établissement et un séjour inoubliable
par Sylvaine
Best of both worlds
Publié le 7 déc. 2017 sur HotelsLovely hotel, super clean and tastefully decorated. Great atmosphere and super quiet. Away from the crowd yet very easy to reach.
Recommandé
pour Tout le mondepar un voyageur de Paris
Superb hospitality
Publié le 4 mars 2017 sur ExpediaThe staff are very friendly, welcoming and attentive to all needs. We spent a wonderful time at this hotel. Well done, Les Bambous!
Commentaires de Gestion de l’hôtel
22 avr. 2017 par Ve KOEU E-Commerce Manager , Gestion de l’hôtel
Dear Lindsay,
Greetings from Les Bambous Luxury Hotel,
Thank you for sharing your experience with us. We are so happy to hear you satisfied with our place.
We are looking forward to welcome you again with in your next trip to Siem Reap.
Best Regards,
Les Bambous Luxury Hotel
par un voyageur
Liars and Thieves - False Ads, Do Not Believe
Publié le 9 janv. 2020 sur HotelsThe owners are LIARS and THIEVES. I made reservations over two months in advance, based on pictures and descriptions of the family suite. Without even acknowledging it much less warning me, they checked me into a far inferior room. When I confronted them with my receipt that contained the details, they offered a free dinner. They didn't offer a price to match the room. I said this was unacceptable. They claimed to no longer have my room because it was under renovations (again, they could have told me earlier). They then said they wouldn't charge me if I decided to stay at another hotel. They helped me book another hotel in the area. But then they never gave me back my money. Do not believe the pictures and the description. This hotel is located off the main road, BEHIND A DARK UNPAVED ALLEY. The bathroom for the room they gave me looks like a prison cell. It's dark slate grey, slippery floor, and poor lighting. The room itself is also weird, with very little natural light. It gives it an overall institutional feel. To call this place a "luxury hotel" is a misnomer. When I saw the pictures and description and the price, I thought it was almost too good to be true. And it was indeed too good to be true. In this case, you get less than what you even pay for. Management is also aggressive in trying to get you to open your wallet. The first thing they do is try to get you to book activities with them for every single day and time for your stay. And their restaurant is overpriced.
par un voyageur de タイ
Publié le 6 janv. 2020 sur Expedia
とにかく料理が出てくるのが遅い。
コーヒー頼んでも15〜20分はかかっていたと思う。
改善をお願いします。
par un voyageur de Garden Grove, California
Publié le 10 sept. 2019 sur Expedia
This place had nothing to offer us when we try to check in. They state they were doing renovations, and we were not able to check in. They took us to anothers hotel and say it was the same thing. Just because it has the bed that we need, doesn't justify that it was the same thing. There was no gym, wifi was horrible. On top of that it was more of downgrade. We pay more and expected a better place, that why we paid more. I will never go back to that hotel.
par un voyageur
A sheep in sheeps clothing.
Publié le 25 juill. 2019 sur HotelsOn paper, this should have been a spectacular hotel. Indeed the ride in from the airport passes some fabulous looking hotels that would not look out of place in Miami Beach. The first clue should have been the taxi they sent to collect us. It was a Tuk Tuk; so our luggage was precariously balanced on the tow bar and off we went. It quickly became obvious that the description was misleading. Firstly it is on an unpaved backstreet with no passing traffic, so they have to call a Tuk Tuk for every journey. The property is undergoing extreme re-modelling (as of July 2019). The pool is closed (although they offered us a ride to a nearby hotel) and there are heavy engineering works going on all over the place. Our room (101) was recently refurbished and was a triumph of style over practicality. A fabulous Swedish style bed, but with a dark wood surround led to barked shins. Poor water pressure that meant that the bath took 20 minutes to fill to 10 cms with tepid water. A rain shower with no cubicle so it was freezing because of the aircon (which was about the only thing that is highly efficient). Eco friendly shower gel etc but delivered in stone jars which meant that one uses 5 times the amount and is in constant fear that they will fall and shatter. And a breakfast that is slow to deliver and mean in quantity. And why didn't they refresh the toilet paper and soap. Either poor management or a property in severe trouble. My advice? Pay more, stay elsewhere.
par un voyageur
Publié le 13 juin 2019 sur Expedia
Amazing Staff. They were so helpful with setting up tours and anything we need. Would highly recommend
Commentaires de Gestion de l’hôtel
18 juin 2019 par Socheat NIEM, Gestion de l’hôtel
Dear Guest,
Greetings from Les Bambous Luxury Hotel, Siem Reap.
Thank you very much for your compliment sharing the excellent review of your recently stay with Les Bambous Luxury Hotel on Expedia.com’s Reviews. We are delighted to know that you had a wonderful stayed with our hotel, exceed your expectations and leaving with a great memories. Your specific mentioned on our services and facilities were much appreciated. Your comments will certainly serve as motivation our team member for always commits to provide the best service for our guests. We are looking forward to welcoming you back to our hotel on next occasion.
Best Regards,
par un voyageur
Publié le 28 avr. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
18 juin 2019 par Socheat NIEM, Gestion de l’hôtel
Dear Filip
Greetings from Les Bambous Luxury Hotel, Siem Reap.
Thank you very much for your compliment sharing the excellent review of your recently stay with Les Bambous Luxury Hotel on Hotels.com’s Reviews. We are delighted to know that you had a wonderful stayed with our hotel, exceed your expectations and leaving with a great memories. Your specific mentioned on our services and facilities were much appreciated. Your comments will certainly serve as motivation our team member for always commits to provide the best service for our guests. We are looking forward to welcoming you back to our hotel on next occasion.
Best Regards,
