Note fondée sur 245 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,8 Service et personnel
4,6 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 8 janv. 2019 sur Expedia
Commentaires de Gestion de l’hôtel
14 janv. 2019 par Vincent , Gestion de l’hôtel
Dear guest,
Thank you very much for choosing to stay at Raffles Grand Hotel d'Angkor.
We are very glad to learn that overall you had an enjoyable experience with us. We hope we have created beautiful memories that make you want to visit us again.
We look forward to welcoming you back in the near future.
From the Cultural Heart of Siem Reap,
Vincent Gernigon
Hotel Manager
par un voyageur
Publié le 24 avr. 2018 sur Hotels
Hôtel avec beaucoup de charme et d'histoire, et très bien situé de surcroît.
Même si les chambres auraient besoin d'une rénovation, le service et la belle piscine nous ont permis de passer un agréable séjour.
Commentaires de Gestion de l’hôtel
19 mai 2018 par Vincent Gernigon Hotel Manager, Gestion de l’hôtel
Dear Valued guest,
We appreciate your complimentary review and we are glad to know that you’ve thoroughly captivated with the old world charm of our storied hotel especially we are glad that you enjoyed our large pool, our central location and the service provided by our dedicated team.
We hope that we will have the opportunity to welcome you back for many more memorable experience with us.
From the Cultural Heart of Siem Reap,
par GUY
Publié le 8 juill. 2016 sur Hotels
Commentaires de Gestion de l’hôtel
27 juill. 2016
Dear Guy,
Warm greetings from Raffles Grand Hotel d'Angkor.
Thank you very much for sharing your feedback on your stay in our heritage hotel. We are glad that we have given you a wonderful Raffles experience and we hope that it was unforgettable.
We trust that your visit to Siem Reap had been a magnificent and inspiring experience and we hope to welcome you back again in the future
Kind regards,
Jean-Pierre Leclerc
General Manager
par patricia de lille
Publié le 28 juill. 2013 sur Hotels
Fabuleux élégance extraordinaire propre aux hôtels RAffles
par un voyageur de paris
Raffles. Une oasis de luxe et de charme
Publié le 1 janv. 2011 sur Hotelspar un voyageur
Publié le 23 sept. 2024 sur Expedia
ラッフルズブランドであることを感じさせていただける滞在でした。設備、内装、デザインはもちろんのこと、レストランの朝食も美味しくいただきました。何よりスタッフのみなさまのホスピタリティが素晴らしかったです
Commentaires de Gestion de l’hôtel
31 oct. 2024 par RGA, Gestion de l’hôtel
Dear Takuya-san,Thank you for taking the time to provide us with your kind review and, for allowing us the opportunity to be part of your journey in Siem Reap, Cambodia. We are delighted to hear you had a wonderful Raffles stay experience with us and the team here made great positive impression.It was a pleasure having you as our guest. We appreciate your choice to stay with us and having you recommending Raffles Grand Hotel d'Angkor to your friends and family. Look forward to the pleasure of welcoming you back in the near future.Kind regards,Michelle KamDirector of Rooms
par un voyageur
Publié le 19 août 2024 sur Expedia
First class stylish clean accommodation in a traditional style . Great spa. Fabulous pool. Terrific dining. The nicest staff.
Commentaires de Gestion de l’hôtel
22 août 2024 par RGA, Gestion de l’hôtel
Dear Mr. Percy,Thank you for making time to provide us with this great review. We are delighted to hear you and your wife had a wonderful stay experience with us and the dedicated team here at Raffles made great positive impression.It was truly a great pleasure having you and your wife staying with us for the special birthday celebration. We appreciate your choice to stay with us and having you recommending Raffles Grand Hotel d'Angkor to your friends and family. Sincerely look forward to the pleasure of welcoming you back in the near future whenever your travel leads you back to Siem Reap, Cambodia.Warm regards,Michelle KamDirector of Rooms
par un voyageur
Publié le 29 juill. 2024 sur Expedia
Fantastic hotel with very friendly and professional staff! Food is to die for. Truly a place to return to
Commentaires de Gestion de l’hôtel
31 juill. 2024 par RGA, Gestion de l’hôtel
Dear Marcela,Thank you for taking the time to provide us with this great review. We are delighted you had a wonderful stay experience with us at the Grande Dame of Siem Reap and the team here at Raffles made great positive impression.It was a pleasure having you as our guest. We appreciate your choice to stay with us and having you recommending Raffles Grand Hotel d'Angkor to your friends and family. Look forward to the pleasure of welcoming you back in the near future for a return stay.Kind regardsMichelle KamDirector of Rooms
par un voyageur
Publié le 11 juill. 2024 sur Expedia
Comida deliciosa
Commentaires de Gestion de l’hôtel
12 juill. 2024 par RGA, Gestion de l’hôtel
Dear arturo alon,Thank you for your kind review and for allowing us the opportunity to be part of your journey here in Cambodia. We are glad to hear you have enjoyed your dining experience with us at the Raffles.It was a pleasure having you as our guest, and we look forward to the opportunity of welcoming you back in the near future.Kind regardsMichelle KamDirector of Rooms
par un voyageur
Publié le 1 juill. 2024 sur Expedia
The rooms were well appointed and a good size but the bathrooms were very small for a luxury hotel . Secondly the mixers did not work so it was a struggle to get warm water !!! The team could not fix this . We took two rooms in the old wing and they both had this problem . Staff was kind but could not grasp that there was major Techinal issue with either the cold water or the hot water pressure which in turn affected the mixer form operating normally . Also pressure in the shower was poor . They need to have a Hydroneumatic system to get the full effect in the old wing .
The food and beverage was superb . Lovely atmosphere and the food and beverage staff was good . Prices are high but the quality was very good . Airport transfers are exhobriant. A one way surprise transfer was 150 dollars when the room rate we paid was 260 dollars per night . I mean in comparison to the room rate this was excessive . On the return we got a grab taxi for 60 dollars . So don’t book airport transfers through the hotel .
Commentaires de Gestion de l’hôtel
2 juill. 2024 par RGA, Gestion de l’hôtel
Dear Ranjit,Thank you for making the time to share the feedback of your recent stay with us.Whilst we are glad you appreciated the service of our team, our sincere apologies that your stay with us did not totally live up to your expectations. We do apologize for the inconvenience you experienced during your stay. Your feedback is of great value to us, and we are continuously working on improvements to ensure a more seamless stay experience for all our guests.We extend our warmest regards and thank you for choosing to stay with us.Sincerely,Michelle KamDirector of Rooms
