Note fondée sur 17 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,1 Service et personnel
4,2 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
Recommandé
pour Tout le mondepar un voyageur de Nevada
Beautiful Villa with Situations
Publié le 14 août 2017 sur ExpediaWonderful classic feel of European Villa in the exotic Far East. The room was pleasant and airy. We found the room did not let in enough natural sunlight the bulbs being energy saving did not light up enough. They scheduled a private party at pool side with real bad EDM with Chinese singers which only hit the high notes off tune. Made for a uncomfortable sleeping. Breakfast was I strange mix of Chinese Cambodian and English foods, thank good there was Pho. Staff went out of their way for helpfulness and I say for a English speaking Tuk Tuk driver #18 Mr Long is the best we had. Request him by all means!
par matunobu
Publié le 9 févr. 2017 sur Hotels
hotel have staff can speak japansese its really help me. i really enjoy my trip at there. Room also clean, the review also great. I really recommend this hotel for who have plan to go Angkor wat.
par un voyageur
Large groups lots of noise/confusion. Dirty rooms
Publié le 17 nov. 2016 sur Expedia
Pour : Staff was friendly and tried to help
Contre : Cleaning the rooms would be good. Warnings about large groups would be nice. Breakfast area should be better organised
The hotel did not have the right reservation. Only 1 room out of 2 booked was available. They eventually found a second room, and tried to have both closer. The two rooms had just been completed/refurbished. There was a lot of construction debrief and dust. The floor were stained with cement, and there was still stink of construction works. There we are also a lot of dead flies and other insects laying around the room. We asked twice for the rooms to be cleaned thoroughly but it did not happen either. There was cricket hidden in the bathroom fan which made noise all night.
par un voyageur
Lo mejor de lo mejor
Publié le 20 juill. 2016 sur HotelsExcelente hotel 5 estrellas en todo. Personal muy amable. Excelente servicio. Buffet de desayuno muy completo y variado. Habitaciones amplias y comodas. Masaje gratis de bienvenida.
Commentaires de Gestion de l’hôtel
29 juill. 2016
Dear Value Customer,
Thank you very much for your terrific 5* review, we're happy to read your comment and overall you had a pleasant stay with us.
Regards,
Sovan Broseth VA (Mr.)
par woonsuk
Publié le 4 mai 2016 sur Hotels
공항과 가까운곳에 위치하고 공항픽업서비스까지 있어서 좋았습니다. 객실에서 와이파이 잘터지구요. 객식 깨끗했습니다. 물은 다 마시면 채워주는식이라 전날 다 안마셨더니 안줘서 좀 불편하더군요. 조식은 .. 그릇이 깨끗하지 않습니다. 설거지가 덜 된 그릇 많이 봤습니다.
par un voyageur
3 good things and 2 bad things about Sokhalay
Publié le 16 avr. 2016 sur HotelsOverall, it was a good choice for me to choose to stay in Sokhalay. My parents-in-law visited us and they stayed here for 3 nights. I think there are three good things in Sohkalay- room size, swimming pool, and air-conditioning. The room was almost twice bigger than any other superior room in other hotels. My parents wanted to spend time with my sons as much as possible in the room, and that's why I chose sohkalay. If you want a really large room, this is it! Plus, the AC was relly great. In April, it is the hottest month in Siemreap, and AC is not really good in many houses and hotels, but in Sokhalay, it worked great. Lastly, the swimming pool was also really big and beautiful.
But there were 2 bad things we experienced. Most of all, a manager in the front desk was really tricky. He tried to cheat us by providing a different room which I didn't book and like. And his way of treating us was also really unpleasant. If you are sensitive with the staff's service, choose different ones. Staffs in front desk were not really kind and smiling. Another bad thing was the slippery floor in the room. It is wooden floor, but really really slippery. My two sons hit the head on the floor more than 5 times in a day. It was so dangerous and annoying.
par Chien Yu de Taipei
非常好的住宿
Publié le 11 nov. 2015 sur Hotels感謝升等三人房，又大又舒適。
Recommandé
pour Tout le mondepar un voyageur de australia
Clean hotel suitable for our needs
Publié le 16 oct. 2014 sur Expedia
Pour : Clean, good size rooms very friendly and helpful staff
Emplacement : Easy to get to the centre of town but nice and quiet location
Lovely staff, good location for us , nice and quiet, great rooms we stayed in the hotel and the rooms were much bigger than we expected.
par un voyageur de cph
Good facilities that aren't managed well
Publié le 26 août 2014 sur ExpediaIt breaks my heart to write this review.
This hotel realy has it all: wonderful pool, spacious rooms, spa, kind personell.
But the details ruin it. For example:
Cleaning in the room was ok, but not thorough. A good example is the fact that the bathtub drain had loads of hair from some previous guest when we checked in- and was still there 6 days later.
The room had a very smart control system over all electric switches, aircondition etc. But some of it did not work!
Spa centre was there, but sooo overpriced that i never used it.
Breakfast: The Asian dishes looked amazing, the western choices were poor though.
The 5th floor is used for conventions, meetings etc. Thats fine by me. What i find unacceptable though, is that guests that stay on the 4th floor (like i did), have to listen to the every single tune played on the 5th floor. It felt like being on a Disco. Believe me, it is loud.
If you want value for money, go for it. If you want 5 star quality, i would not recommend this.
Which is a pity: this hotel has the potential, if managed properly.
Recommandé
pour Tout le mondepar un voyageur de Malaysia
Reasonable Hotel Rate
Publié le 16 août 2014 sur Expedia
Pour : Very spacious room and good break first.
Contre : The internet service speed should be improved
Emplacement : Near Angkor Watt and airport
The hotel is near the airport and tourist areas. The staff is very helpful.
