Note fondée sur 7 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
3,5 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 24 sept. 2024 sur Hotels
par un voyageur
Publié le 17 mars 2024 sur Expedia
Short walk to beach and village. Clean.
Could use more supplies at the condo.
Commentaires de Gestion de l’hôtel
18 mars 2024 par Joe, Gestion de l’hôtel
Thank you for staying and we are happy to hear you enjoyed your stay.
par un voyageur
Publié le 25 oct. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
13 nov. 2023 par Joe, Gestion de l’hôtel
Thanks for staying Douglas. Happy to see you enjoyed your stay.
par un voyageur
Publié le 2 oct. 2023 sur Hotels
The place was amazing and the location was amazing. Right across the street from the beach. Maximum 10 minute walk to the softest white sand you could imagine
Commentaires de Gestion de l’hôtel
13 nov. 2023 par Joe, Gestion de l’hôtel
Thanks for staying at Sand Castle Suites. We are happy to hear that you enjoyed your stay. We look forward to hosting a future visit to our area in the future.
par un voyageur de Franklin
Publié le 3 déc. 2022 sur Expedia
We were traveling to Sanibel, to investigate our condo that was destroyed due to Hurricane Ian. This area was the closest we could get to Sanibel. 10minutes after I made reservation, I realized our dates were one day off. I immediately called Expedia, explained the situation, asked for them to cancel OR see if the property was available one night earlier (which was our intent). It was not available. I asked Expedia to cancel, given the extraordinary circumstance. Expedia attempted to contact the owner over for several days, with no response. After the fact, the owner refused to issue credit. It appears the owner shirked their duties (answering their phone, monitoring the needs of their guests, etc), and took advantage of travelers who were dealing with extraordinary, act of God circumstances. It is evident that the owner of this property will take advantage of any guest, regardless of the circumstance. Potential guests should be aware of this when considering renting from this owner.
Commentaires de Gestion de l’hôtel
5 déc. 2022 par Joe, Gestion de l’hôtel
Unfortunately Expedia did not reach out to us until 10/10 @ 1:35PM and the guest did not reach out to us directly until 10/11 @ 9:56AM (their check-out date) even after multiple emails and texts regarding check-in prior to their booked arrival date. The booking was non-refundable at the time of booking. Guests have our direct number available on all of our communications at which the guest could have reached us at anytime in the 2 days leading up to their check-in.
par un voyageur
Publié le 5 sept. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
12 sept. 2022 par Joe, Gestion de l’hôtel
Thank you for choosing us for your vacation accommodations. It is unfortunate that the guests next door had a party for Memorial Day weekend however we were happy to be able to remedy the situation.
par un voyageur
Overall nice getaway close to everything
Publié le 8 août 2022 sur HotelsHad a few day getaway for my wife’s birthday. Had a late check in and unit was all ready to go.
The good:
Unit is updated and well kept,
Also is just a few minute walk to the beach 🏖. Perfect size for a couple getaway, and short 14 minute walk to the village.
The bad:
It is the ground floor unit so if the upstairs is rented you hear everything… water running, toilet flushing, kids running or walking around.
My main recommendation would be to add a ceiling fan in the bedroom and buy some nicer pillows, as they were very uncomfortable which made it hard to sleep.
Commentaires de Gestion de l’hôtel
8 sept. 2022 par John - Reservations and Guest Services, Gestion de l’hôtel
Thank you for taking the time to provide that helpful feedback. We have assigned a technician to inspect and address the pillow issue and to evaluate possibility of adding a ceiling fan. It was a pleasure to host your stay. We hope you will feel free to come stay again any time. If you need anything please don't hesitate to call us at the Rent Siesta Key office.
