Note fondée sur 12 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
3,6 Service et personnel
4,4 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Good hotel, disappointing breakfast
Publié le 23 août 2019 sur HotelsPretty good hotel, although a bit pricey for Georgia. The buffet breakfast was a bit overwhelming. The view from the dining area and the terrace is gorgeous, however.
par un voyageur
Komfortable Unterkunft
Publié le 16 mai 2021 sur HotelsSchönes komforables Hotel, gutes Essen mit Blick auf die Weinebene
par un voyageur
Publié le 14 oct. 2019 sur Hotels
Breakfast has to be improved heavily.
Service and performance not adequate to the hotel.
Espresso is a extra to be paid :-(
par un voyageur
Publié le 6 sept. 2019 sur Hotels
par un voyageur
Publié le 30 juill. 2019 sur Expedia
par un voyageur
Publié le 13 juill. 2019 sur Expedia
The location was central to the things we wanted to visit! Taxi service was available and inexpensive.
par un voyageur
Rude staff, humiliate the customers
Publié le 30 juin 2019 sur HotelsFor a hotel at this price range, the service we encountered at check-in, and several other occasions, was completely unacceptable. The check-in staff was particularly unprofessional and rude. Our experience was as follows:
* When we arrived there was no-one at reception.
* After a few minutes a lady appeared. She did not smile, say welcome, or apologize, just asked us for our passports in a demanding manner.
* After a long time she printed several papers and told each of us to sign one. No "please" or "thank you".
* She gave us our room cards, then took them back, then gave us new ones, then took those back. It seemed she didn't know what she was doing, but instead of apologizing, she made us feel like we were bothering her.
* Eventually, a male staff came and sorted things out. Half an hour had passed at this point.
* One of our rooms was booked as two twins but it was set up as king. The occupants had to wait 20 minutes for housekeeping to prepare it.
* The keys to a room didn't work. They were programmed incorrectly.
* In the morning one of us arrived at the restaurant before breakfast started. A restaurant worker was sleeping on a couch outside the restaurant.
On the plus side, the male staff member was polite and apologetic, and the views from our room were very nice. The owner helped us in a small way, but it couldn't make up for the awful and humiliating experience.
par un voyageur
Unprofessional, uncoordinated, untrained staff
Publié le 30 juin 2019 sur HotelsFor a hotel at this price range, the service we encountered at check-in, and several other occasions, was completely unacceptable. The check-in staff was particularly unprofessional and rude. Our experience was as follows:
* When we arrived there was no-one at reception.
* After a few minutes a lady appeared. She did not smile, say welcome, or apologize, just asked us for our passports in a demanding manner.
* After a long time she printed several papers and told each of us to sign one. No "please" or "thank you".
* She gave us our room cards, then took them back, then gave us new ones, then took those back. It seemed she didn't know what she was doing, but instead of apologizing, she made us feel like we were bothering her.
* Eventually, a male staff came and sorted things out. Half an hour had passed at this point.
* One of our rooms was booked as two twins but it was set up as king. The occupants had to wait 20 minutes for housekeeping to prepare it.
* The keys to a room didn't work. They were programmed incorrectly.
* In the morning one of us arrived at the restaurant before breakfast started. A restaurant worker was sleeping on a couch outside the restaurant.
On the plus side, the male staff member was polite and apologetic, and the views from our room were very nice. The owner made up in a small way for our inconveniences.
par un voyageur de Tokyo
Publié le 15 mai 2019 sur Expedia
Very clean, comfortable and best location. You can see Kavkas mountain range from the room.And the staffs are very helpful.
par un voyageur
Lovely stylish stay
Publié le 16 oct. 2018 sur HotelsThis hotel is exceptionally stylish and comfortable, more than you would expect to find in such an out if the way place. Really a pleasant surprise!
