Ratings based on 110 Guest Reviews

Hear it directly from our travellers
4.3 out of 5
89% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller from Phnom Penh

Posted Mar. 25, 2020 on Expedia
Sadly my stay at the property was cut short by Sihanoukville going into lock down. Extremely professional staff and I would highly recommend this hotel to anyone looking for a an excellent hotel by the beach once the danger has passed.
4 out of 5
by A traveller

Posted Mar. 13, 2020 on Expedia
Good location, close to the beach, Good pool and service. Too much construction and noise in the area. Beach is dirty and full of plastic and debris
Comment from Hotel Management
Mar. 14, 2020 by gm, Hotel Management
Dear Anonymous Thank you for your review and we are happy you enjoyed the hotel - pool and service -sorry about the construction - we do clean our beaches - but the world still throws plastic into the oceans and meets us at the shore - so we do try our best to clean the beaches but it is overwhelming the mount of pollution we discard as humans Once again thank you Regards Stuart Johnstone & Team Naia
4 out of 5
by A traveller

Posted Feb. 24, 2020 on Expedia
Nice property with a nice pool. Room could be cleaned up better, especially bathroom. Once the beach area construction is completed and the garbage problem on the beach and water is addressed this would be a very nice place to vacation. The breakfast buffet is the same every day so it could get boring if you are staying for a while.
Comment from Hotel Management
Feb. 27, 2020 by gm, Hotel Management
Dear Anonymous Thank you for your review - we will address your concerns - regards Stuart Johnstone gm & Team Naia
5 out of 5
by A traveller

Posted Feb. 10, 2020 on Expedia
The hotel foods was awesome! The people are friendly and hospitable.
Comment from Hotel Management
Feb. 21, 2020 by stuart, Hotel Management
Dear Anonymous Thank you for your review - much appreciated and we are pleased you enjoyed the food - I will pass on your comments to all staff - and we hope you enjoyed the rest of the kingdom Best Regards Stuart Johnstone gm & Team Naia
5 out of 5
by A traveller

Posted Jan. 20, 2020 on Hotels
Comment from Hotel Management
Feb. 20, 2020 by gm, Hotel Management
Thank you
2 out of 5
by A traveller

Posted Oct. 5, 2019 on Expedia
One of the last remaining gems in Sihanoukville. Staff were very nice and accommodating, but nearby construction and renovations in the hotel were a bit disruptive. And the trash on the beach.. The airport pick up and drop off were problematic, so would recommend arranging your own.
Comment from Hotel Management
Oct. 6, 2019 by stuartgm, Hotel Management
Dear Sonia Thank you for your review - much apprecaited. I will pass on your comments to all staff Sorry about the surrounding areas - and about your taxi - I just returned from holidays and have been advised there was an issue with the driver - I will discuss with the taxi company - as this is not acceptable and have discussed with the front office - so on behalf of Naia our appologies for this mishap Once again thank you for your review Best Regards Stuart Johnstone gm & Team Naia
4 out of 5
by A traveller

Posted May 6, 2019 on Expedia
Comment from Hotel Management
May 12, 2019 by stuartgm, Hotel Management
Thank you for your review
4 out of 5
by A traveller

So much but so little time

Posted May 3, 2019 on Hotels
Great Room, great view, only one night stay so didn’t get to fully appreciate it. It’s in the middle of a developing area so looks a bit sketchy getting there but all is good. Tip - ask the resort to send a car
Comment from Hotel Management
May 3, 2019 by gm, Hotel Management
Dear Paul Thank you for your review - and we are very pleased that you enjoyed your stay at the resort - and I will pass on your comments to all the staff We hope you enjoyed the rest of the kingdom Sorry about the roads out of our control Once again thank you Best Regards Stuart Johnstone gm & Team Naia
5 out of 5
by A traveller from Phnom Penh

Posted Apr. 29, 2019 on Expedia
The road to Otres is horrible. Hard to decide if it's worth the journey even though the resort is great.
Comment from Hotel Management
May 2, 2019 by gm, Hotel Management
Thanks for your review - sorry about the roads - happy you enjoyed the resort thanks again regards Stuart & Team Naia
3 out of 5
by A traveller from sriracha

Posted Apr. 26, 2019 on Expedia
there is au little restran and facility around the hotel
Comment from Hotel Management
Apr. 27, 2019 by stuartgm, Hotel Management
Thank you for your review - regards Team Naia
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