Ratings based on 870 Guest Reviews
Hear it directly from our travellers
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from El Paso
Posted Sep. 29, 2024 on Expedia
I chose the Fiesta Inn in Silao mainly because of its proximity to the airport and the shuttle service they advertised. However, a week before my trip, they notified me that the shuttle service was unavailable. I reached out, explaining that this was the reason I selected the hotel, and they kindly offered to arrange a pick-up for me. Unfortunately, when I arrived, there was no one to pick me up, and I ended up taking a cab. To make up for the inconvenience, they offered a complimentary late check-out, which I appreciated.
The room itself was very clean and comfortable, but as a light sleeper, I had a few minor issues. There was a buzzing noise, and the thermostat had a bright light that disturbed my sleep. My wife, however, had no problems at all, so it might not be an issue for everyone.
On the bright side, the breakfast was absolutely delicious and a highlight of our stay. Overall, it’s a good hotel with friendly service, despite a couple of setbacks.
Comment from Hotel Management
Oct. 15, 2024 by Fiesta Inn Suites Silao Aeropuerto Team, Hotel Management
Dear Areli.Thank you for providing us the opportunity of hosting you at Fiesta Inn Suites Silao Aeropuerto and for taking the time to share your experience with us.Your feedback is highly important to us. Without hesitation, we will take into consideration your comments to improve our service and prevent a recurrence of such an event. We hope you will give us the opportunity to host you again.Kind regards.
by A traveller
Posted Sep. 28, 2024 on Hotels
Comment from Hotel Management
Oct. 15, 2024 by Equipo Fiesta Inn Suites Silao Aeropuerto, Hotel Management
Estimada Maria de Lourdes,Gracias por darnos la oportunidad de recibirla en Fiesta Inn Suites Silao Aeropuerto y por tomarse el tiempo de compartir su experiencia con nosotros. Nos complace saber que ha tenido una experiencia inolvidable y que nuestro equipo ha hecho un gran trabajo cuidando cada detalle de su estancia. Sus comentarios nos inspiran a seguir haciendo posible la satisfacción de nuestros huéspedes. Será un honor para el equipo volver a atenderle en su próxima visita.Un cordial saludo.
by A traveller from New London
Posted Jul. 12, 2024 on Expedia
Solid choice for a short stay.
Comment from Hotel Management
Aug. 8, 2024 by Fiesta Inn Suites Silao Aeropuerto team, Hotel Management
Dear MichaelThank you for providing us the opportunity of hosting you at Fiesta Inn Suites Silao Aeropuerto and for taking the time to share your experience with us. We are pleased to read that you had an unforgettable experience and that our team has done a great job taking care of every detail during your stay. Your comments inspire us to keep making our guests’ satisfaction possible. It will be an honor for Fiesta Inn Suites Silao Aeropuerto to have you back on your next visit.Kind regards.
by A traveller
Posted Jul. 5, 2024 on Expedia
Comment from Hotel Management
Aug. 8, 2024 by Equipo Fiesta Inn Suites Silao Aeropuerto, Hotel Management
Estimada RubiGracias por darnos la oportunidad de recibirla en Fiesta Inn Suites Silao Aeropuerto y por tomarse el tiempo de compartir su experiencia con nosotros. Nos complace saber que ha tenido una experiencia inolvidable y que nuestro equipo ha hecho un gran trabajo cuidando cada detalle de su estancia. Sus comentarios nos inspiran a seguir haciendo posible la satisfacción de nuestros huéspedes. Será un honor para el equipo volver a atenderle en su próxima visita.Un cordial saludo.
by A traveller
Posted Jul. 1, 2024 on Expedia
Comment from Hotel Management
Aug. 8, 2024 by Equipo Fiesta Inn Suites Silao-Aeropuerto, Hotel Management
Estimado Rene.Gracias por darnos la oportunidad de recibirlo en Fiesta Inn Suites Silao-Aeropuerto (Antes Homewood Suites) y por tomarse el tiempo de compartir su experiencia con nosotros. Nos complace saber que ha tenido una experiencia inolvidable y que nuestro equipo ha hecho un gran trabajo cuidando cada detalle de su estancia. Sus comentarios nos inspiran a seguir haciendo posible la satisfacción de nuestros huéspedes. Será un honor para el equipo volver a atenderle en su próxima visita con la hospitalidad y calidez que nos caracteriza. Un cordial saludo.
by A traveller
Posted Jun. 30, 2024 on Expedia
Comment from Hotel Management
Aug. 8, 2024 by Fiesta Inn Suites Silao Aeropuerto team, Hotel Management
Dear PaulThank you for providing us the opportunity of hosting you at Fiesta Inn Suites Silao Aeropuerto and for taking the time to share your experience with us. We are pleased to read that you had an unforgettable experience and that our team has done a great job taking care of every detail during your stay. Your comments inspire us to keep making our guests’ satisfaction possible. It will be an honor for Fiesta Inn Suites Silao Aeropuerto to have you back on your next visit.Kind regards.
by A traveller
Posted Jun. 27, 2024 on Expedia
Comment from Hotel Management
Aug. 8, 2024 by Fiesta Inn Suites Silao Aeropuerto team, Hotel Management
Dear KeyryWe appreciate the time you took to share your experience with us. We are very sorry that your recent visit did not go as expected. Your feedback is highly important to us. Without hesitation, we will take into consideration your comments to improve our service and prevent a recurrence of such an event. We hope you will give us the opportunity to host you again.Kind regards.
by A traveller
Posted Jun. 25, 2024 on Expedia
Comment from Hotel Management
Aug. 8, 2024 by Equipo Fiesta Inn Suites Silao Aeropuerto, Hotel Management
Estimada Maria.Gracias por darnos la oportunidad de recibirla en Fiesta Inn Suites Silao Aeropuerto y por tomarse el tiempo de compartir su experiencia con nosotros. Nos complace saber que ha tenido una experiencia inolvidable y que nuestro equipo ha hecho un gran trabajo cuidando cada detalle de su estancia. Sus comentarios nos inspiran a seguir haciendo posible la satisfacción de nuestros huéspedes. Será un honor para el equipo volver a atenderle en su próxima visita.Un cordial saludo.
by A traveller
Posted Jun. 22, 2024 on Expedia
exceptional! extremely clean bed pillows very comfortable, We love that the room was available, because of the fridge!. Staff very courteous and friendly.
Comment from Hotel Management
Aug. 8, 2024 by Fiesta Inn Suites Silao-Aeropuerto team, Hotel Management
Dear Edna.Thank you for providing us the opportunity of hosting you at Fiesta Inn Suites Silao-Aeropuerto and for taking the time to share your experience with us. We are pleased to read that you had an unforgettable experience and that our team has done a great job taking care of every detail during your stay. Your comments inspire us to keep making our guests’ satisfaction possible. It will be an honor for Homewood Suites by Hilton Silao to have you back and offer you our sincere hospitality on your next visit.Kind regards.
by A traveller
Posted Jun. 21, 2024 on Expedia
Comment from Hotel Management
Aug. 8, 2024 by Equipo Fiesta Inn Suites Silao Aeropuerto, Hotel Management
Estimada Estefania.Gracias por darnos la oportunidad de recibirla en Fiesta Inn Suites Silao Aeropuerto y por tomarse el tiempo de compartir su experiencia con nosotros. Nos complace saber que ha tenido una experiencia inolvidable y que nuestro equipo ha hecho un gran trabajo cuidando cada detalle de su estancia. Sus comentarios nos inspiran a seguir haciendo posible la satisfacción de nuestros huéspedes. Será un honor para el equipo volver a atenderle en su próxima visita.Un cordial saludo.
