Ratings based on 351 Guest Reviews
Hear it directly from our travellers
3.3 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Sep. 29, 2024 on Expedia
Place had an odor like mold, no coffee, 4 o’clock in the morning no Internet
by A traveller
Posted Sep. 24, 2024 on Expedia
Bugs all over the floor. Clerk come in and kill them. I have many pictures. Shame
Comment from Hotel Management
Sep. 25, 2024 by SL, Hotel Management
Thank you for staying with us. We are sorry to hear that we will take care of that as soon as possible.
by A traveller
Posted Sep. 16, 2024 on Expedia
The toilet was difficult to deal with-ran all the time, and was noisy. The cleaning crew in the morning were incredibly loud-dropping things in the hallway. No way to sleep in. Have stayed there several times. This was the worst it has been.
Comment from Hotel Management
Sep. 25, 2024 by SL, Hotel Management
Thank you for staying with us. We apologize for the inconvenient that you had with your room, we are definitely in the process of fixing that issue as soon as possible.
by A traveller
Posted Sep. 16, 2024 on Hotels
by A traveller
Posted Sep. 12, 2024 on Expedia
Close to food
Comment from Hotel Management
Sep. 25, 2024 by SL, Hotel Management
Thank you for your feedback. Safe travels
by A traveller
Posted Aug. 25, 2024 on Expedia
We were in room 124. The room smelled musty like mildew. The staff was friendly. The pool was not usable and dirty.
Comment from Hotel Management
Aug. 26, 2024 by management, Hotel Management
Stephanie,We are sorry to hear that your recent stay with us did not meet your expectations. We take all guest feedback seriously.We apologize for any odors in your room. We pride ourselves on maintaining a high standard of cleanliness and providing a comfortable environment for all of our guests. We will investigate these issues and take the necessary steps to ensure they are not repeated in the future.We appreciate the kind words about our staff and are happy they were about to help. Our pool has been permanently closed and we have taken steps to remove it from all websites. If you found a website with our pool advertised, please feel free to call the hotel to let us know.Thank you for taking the time to provide us with your feedback.
by A traveller
Posted Aug. 17, 2024 on Hotels
by A traveller from Pittsboro
Posted Aug. 16, 2024 on Expedia
by A traveller
Posted Aug. 5, 2024 on Expedia
by A traveller
Posted Jun. 28, 2024 on Hotels
Nothing fancy, no frills not the Hilton or Marriott........but it was what was generally expected. Comfortable, conveniently located, and friendly.
Comment from Hotel Management
Aug. 26, 2024 by management, Hotel Management
Stephen,Thank you for taking the time to leave such a positive review about your recent stay at our hotel. It's always our goal to provide the best possible experience for our guests, and we're glad to hear that we were able to meet your expectations. We appreciate your kind words about our hotel and our staff, and we'll be sure to share your feedback with our team.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back soon for another fantastic stay.
