Note fondée sur 396 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,0 Service et personnel
3,9 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Hot Springs
Publié le 3 oct. 2024
Commentaires de Gestion de l’hôtel
8 oct. 2024 par jb, Gestion de l’hôtel
Thank you for being our valued guest. We would like to apologize for a less the perfect stay. We wish that you would have let us know if you had any problems, as we take care of them immediately.
par un voyageur
Publié le 18 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 sept. 2024 par jjb, Gestion de l’hôtel
Thank you for being our guest. It was a pleasure to have you stay with us. Thank you for your review. We look forward to seeing you the next time you are in town.
par un voyageur
Publié le 11 sept. 2024 sur Expedia
I can see where some updates have been made but they definitley need better housekeeping. Our room was dirty and there was trash still in there from previous guests. The door look like someone had tried breaking into it at some point. The appearance all around made you question your safety
Commentaires de Gestion de l’hôtel
11 sept. 2024 par jb, Gestion de l’hôtel
We would like to apologize for the room condition, it is not like us to leave a dirty room. I will talk to the housekeeping person to double check the rooms. I will have management look at your door. We wish you would have let us know when you check in as we would have taken care of everything right then and there. We hope that you we have not lost a customer. Once again we apologize.
par un voyageur
Publié le 10 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
11 sept. 2024 par jb, Gestion de l’hôtel
Thank you for being our valued guest. We enjoyed having you stay with us. Thank you for your nice review.
par un voyageur
Publié le 8 sept. 2024 sur Hotels
Clean and upgraded. Cannot hear people in adjacent rooms. Some doors need a new weather strip. You see McDonald's on one side of the facility and an RV park on the other side.
Commentaires de Gestion de l’hôtel
10 sept. 2024 par jb, Gestion de l’hôtel
Thank you for being our guest. It was a pleasure to have you stay with us. Thank you for the wonderful review. We look forward to seeing you the next time you are in town.
par un voyageur
Publié le 3 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 sept. 2024 par jb, Gestion de l’hôtel
Thank you for being our guest. We apologize if your stay was not perfect. We hope to see you again the next time you are in town.
par un voyageur
Publié le 31 août 2024 sur Expedia
I arrived late last night and the woman at tge front desk was soooo nice, friendly. A lot of front desk people are not very nice/friendly, so i was so surprised, thank goodness...
Commentaires de Gestion de l’hôtel
3 sept. 2024 par jb, Gestion de l’hôtel
Thank you for being our valued guest. We are happy that you found our front desk clerk nice and friendly. Thank you for the wonderful review.
par un voyageur
Publié le 29 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 sept. 2024 par jb, Gestion de l’hôtel
Thank you for being our valued guest. It was a pleasure to have you stay with us. Thank you for your kind review.We look forward to seeing you the next time you are in town.
par un voyageur
Publié le 21 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 août 2024 par jb, Gestion de l’hôtel
Thank you for being our valued guest. We are happy that you had an excellent visit. Thank you for the lovely review. We look forward to seeing you the next time you are in town.
par un voyageur
Publié le 21 août 2024 sur Hotels
Fantastic and expedient.
Commentaires de Gestion de l’hôtel
27 août 2024 par jb, Gestion de l’hôtel
Thank you for being our valued guest. We are happy that you had an excellent visit. We look forward to seeing you the next time you are in town.
