Note fondée sur 30 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,4 Propreté de la chambre
2,9 Service et personnel
2,9 Confort de la chambre
2,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 14 juin 2024 sur Expedia
The property needs removed from your listing. They don’t take your reservations!!!!!!!!!!!!!!!!
Commentaires de Gestion de l’hôtel
19 juin 2024 par Tim, Gestion de l’hôtel
Hi, Foy! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim
par un voyageur
Publié le 12 juin 2024 sur Hotels
DO NOT BOOK THIS THROUGH HOTELS OR OYO. They do NOT have a contract with this hotel and refuse to correct this information. They will charge you and refuse to make it right. I certainly will never be dealing with OYO places again. Hotels.com is also on thin ice
Commentaires de Gestion de l’hôtel
19 juin 2024 par Noah, Gestion de l’hôtel
Hi, Byron! Thank you for rating us, it seems like your stay with us has not been up to the mark. We believe in continuous improvements. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Regards, Noah
par un voyageur
Publié le 27 avr. 2024 sur Expedia
There was no electricity on due to light company turning power off. Also said I had pay cash. That they do not accept online reservations. Did not give my money bk. I never checked in
Commentaires de Gestion de l’hôtel
2 juin 2024 par Lisa, Gestion de l’hôtel
Hi, Eric! We sincerely apologize for the trouble caused. Your comments will help us in taking care of future guests more resolutely. Regards, Lisa
par un voyageur
Publié le 20 avr. 2024
Not taking online bookings, as I’m there to check in with my reservation confirmation. Told to call Travelocity.
HORRIBLE SERVICE, STAFF & ESTABLISHMENT!!
Commentaires de Gestion de l’hôtel
29 mai 2024 par Joey, Gestion de l’hôtel
Hi, Jennifer! We are sorry to see that you are not completely satisfied with the services. Be assured, we are striving day and night to make sure your future visits are nothing less than amazing. Regards, Joey
par un voyageur
Publié le 11 avr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 mai 2024 par Barbara, Gestion de l’hôtel
Hello, Don! We are sorry for the trouble caused. Your feedback has been duly noted and we will continue to make every effort to ensure more enhanced service. Regards, Barbara
par un voyageur
Publié le 1 oct. 2023 sur Expedia
Very seedy place. They had no idea we had reservations. They are not affiliated with Expedia at all. They did not honor our reservation! I was told that they don’t even give you door key, they let you in room, just call, they say… I doubt very seriously that I will ever be in that situation again!
Commentaires de Gestion de l’hôtel
17 oct. 2023 par Ava, Gestion de l’hôtel
Hi, Karen! We are sorry that the stay turned out to be an average one. We have updated the feedback and the issues that troubled you with our team. Regards, Ava
par un voyageur
The dirtiest place ever!!
Publié le 5 août 2022 sur HotelsThis is the most horrible place to stay!! The rooms are dirty, most the lights don’t work, the fridge didn’t work and was full of mold!! When I finally found a light to turn on I realized that the place was infested with roaches! Spend a little extra money and stay somewhere else!
Commentaires de Gestion de l’hôtel
19 août 2022 par Jon, Gestion de l’hôtel
Hi, we are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Jon
par un voyageur
Publié le 22 juill. 2022 sur Hotels
No frills hotel. Clean
Commentaires de Gestion de l’hôtel
31 juill. 2022 par Ammy, Gestion de l’hôtel
Hi, thank you for being with us. Looking forward to your continued love and support. Regards, Amelia.
par un voyageur
Publié le 9 juill. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
24 juill. 2022 par Ammy, Gestion de l’hôtel
Hi, Lynette! Thank you for being with us. Looking forward to your continued love and support. Regards, Amelia.
par un voyageur
Worst scam ever
Publié le 22 mai 2022 sur HotelsThe owner was extremely unplesant when trying to check in. Practically threw everything at me and would not honor the online price. Then told hotels.com the extra 20 was a deposit i would get back and that they would send someone to fix all the messed up stuff in the room which they NEVER did! Between it being dirty and smelling like cigarettes in a non smoking room. There were roaches and burn holes in all blankets, curtains were tore up, and bathroom doors were moldy. The water didnt work in my room either. The only semi nice part was the pool and hot tub.
Commentaires de Gestion de l’hôtel
23 juin 2022 par Simon, Gestion de l’hôtel
Hi, Daniel! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Simon
