Note fondée sur 881 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,2 Service et personnel
4,3 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 8 août 2024 sur Expedia
I stayed in one of the room with water view which was fantastic.
The only issue was that we selected the hotel to enjoy its pool. Especially my daughter was so excited about it. But the staff said it is out of service due to pipe break. As they knew that pool is not working at the tome of our reservation, they should have informed us. We paid for something that was not provided.
Commentaires de Gestion de l’hôtel
10 août 2024 par FOM, Gestion de l’hôtel
Thank you Hamid for your feedback, we do have it posted that our pool is out of order on our expedia page, we hope we see you again once its up and running
par un voyageur
Publié le 6 août 2024
Property is very outdated and a little run down. Carpet in hotel are old and extremely dirty. Walls are very thin and can hear almost everything. Hardly slept at all with all the noise from doors slamming and shutting extremely loud, floors above making creaking sound, hearing shower/toilet flushing from the room next door and above, and etc. The hotel doing renovations on pool/tub so closed during summer months and wasn’t mentioned on their website so very inconvenient. Only great thing about the hotel is the location is right by the water and near by shopping center.
Commentaires de Gestion de l’hôtel
10 août 2024 par FOM, Gestion de l’hôtel
Thank you Bethlehem for your feedback
par un voyageur
Publié le 6 août 2024
Property is very outdated and carpet in hotel very dirty. Walls are very thin and can hear almost everything so not quiet at all. Hardly was ever able to sleep with all noise throughout the night from doors slamming and shutting, floors creaking, hearing next door and above shower/toilet flushing, etc. Hotel is doing renovations so pool/tub closed during summer months which is very inconvenient. Only great thing about the hotel is location was great right by the water and right next to shopping center nearby.
Commentaires de Gestion de l’hôtel
10 août 2024 par FOM, Gestion de l’hôtel
Thank you Bethlehem for your feedback
par un voyageur
Publié le 5 août 2024 sur Expedia
The property is in need of an exterior face lift (in work). The interior is what you can expext from a Best Western. I paid for an ocean view room (330) with balcony, but got the balcony without an ocean view. We got more of a parking lot/city view with a tidal slough. The front desk stated it was "kinda" an ocean view. Also, the bar was staffed with (what seemed to be) non-bar staff on a Friday. I understand the exterior is going through renovations, but the outdoor table and chairs still need cleaning between patrons. In my honest opinion and observations, the non-bar staff was unwilling to go above and beyond their regular duties that evening. There was one lady that seemed to be in charge and was doing most of the work, while the younger staff members just stood around doing nothing. Lastly, the breakfast staff was on point, recognizing everyone as they came in went and even cleaning off tables. Thank you!
Commentaires de Gestion de l’hôtel
10 août 2024 par FOM, Gestion de l’hôtel
Thank you Donald for your feedback, our regular bar staff did work on friday in the bar, we hope you stop by and see us again.
par un voyageur
Publié le 4 août 2024 sur Expedia
Loved this place with great and helpful staff specially the staff from the breakfast buffet (Emma). This hotel is located right of the bay with great view. Will surely stay here again and we highly recommend it.
Commentaires de Gestion de l’hôtel
10 août 2024 par FOM, Gestion de l’hôtel
Thank you Alvin for your feedback
par un voyageur
Mid
Publié le 3 août 2024 sur HotelsBreakfast was good except it kept running out. Hallway carpet looks so dirty needs replacement bad. The room is clean and comfortable. The staffs are nice.
Commentaires de Gestion de l’hôtel
10 août 2024 par FOM, Gestion de l’hôtel
Thank you Olive for your feedback
par un voyageur
Publié le 3 août 2024 sur Expedia
It was very nice to be greeted very easy check in. Nice staff
Commentaires de Gestion de l’hôtel
10 août 2024 par FOM, Gestion de l’hôtel
Thank you Christie for your feedback
par un voyageur
Publié le 2 août 2024 sur Expedia
The hall carpet was disgusting
Commentaires de Gestion de l’hôtel
10 août 2024 par FOM, Gestion de l’hôtel
Thank you Karen for your feedback
par un voyageur
Publié le 31 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
10 août 2024 par FOM, Gestion de l’hôtel
Thank you Darrin for your feedback
par un voyageur
Publié le 28 juill. 2024 sur Expedia
Property was in excellent condition. The carpet was in terrible condition
Commentaires de Gestion de l’hôtel
10 août 2024 par FOM, Gestion de l’hôtel
Thank you Juan for your feedback
