Note fondée sur 38 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Great place to stay
Publié le 26 sept. 2023 sur HomeAwayEnjoyed the views and the hot tub was a definite plus!
par un voyageur
Gray Location!!
Publié le 18 août 2023 sur HomeAwayThis home has a great location and nice view from the kitchen. It is listed as pet friendly, but there is nowhere for your dog to go to the bathroom. Grass is very high in the backyard never mowed so you have to try to go along the edge of the road when entering the home the living room carpet is staying very badly and smells like dog. I’m assuming it’s pee stains needs shampooed kitchen had everything we needed could have use more towels for they were eight of us and they gave only one per person so you had to wash in between hot tub was nice very close to downtown restaurants., shopping, etc. you are paying to stay somewhere cheaper and I’m assuming maybe that’s why it’s not very clean but location is great if you can handle the carpet being dirty.
Commentaires de Gestion de l’hôtel
3 sept. 2023 par VrboOwner, Gestion de l’hôtel
Hi, Karissa, thank you for your feedback. We are disappointed to read that your recent experience was not satisfactory, and we appreciate you bringing this to our attention. We will continue to work with both our local staff and the homeowner to make improvements to this home, and we hope you'll give us a second chance to impress you.
par un voyageur
Publié le 11 août 2023 sur Expedia
Property was great, I was annoyed the hot tub didn’t work, but it was great place!
par un voyageur de Amarillo, TX 79124
Enjoyed our stay, but wouldn't go back.
Publié le 24 juill. 2023 sur HomeAwayWhat we liked: Location, garage, hot tub.
What we didn't: Trash in garage smelled SO BAD. Property is overdue for updating. I mean almost everything (flooring/walls/doors/fixtures, you name it). It was easy to feel like property owner does the bare minimum to to keep this place tolerable. It was tolerable. If you keep your expectations low, you might not be disappointed. If you're picky, have hotel cleanliness expectations, etc, don't bother. The value was OK, but I'd have paid more for something nicer if I had known.
No one thing was worth complaining about, but all the small things add up.
Commentaires de Gestion de l’hôtel
10 août 2023 par VrboOwner, Gestion de l’hôtel
Hi M.D., thank you for sharing your feedback and bringing some items to our attention that may need to be fixed and improved. We are so sorry if our standards were not met during your time with us. We have forwarded your feedback to the local staff so they can work to improve the home and amenities for future guests. We hope you'll give us a second chance to impress you!
par un voyageur
Great getaway
Publié le 20 juin 2023 sur HomeAwayThis was our 2nd time here and we'll definitely be back again
par un voyageur
Nice house, lacking in customer service and safety
Publié le 20 avr. 2023 sur HomeAwayThe place is nice, dog friendly (huge plus), 3 floors, a bedroom on each floor, and 2 bathrooms that are useable, just outdated and in need of some water damage repair. The hot tub is nice, just needs to be taken care of better (chemicals cleaning exc.) The BBQ was in good condition but no propane (when I asked for some like the instructions said I got no response, and no one brought any to the house). There was a pellet stove but again no pellets anywhere and no response when asked about it. The kitchen was stocked with lots of dishes, pots and pans, and silverware and makes cooking easy when away from home. The garage is nice for a small car only (so not large 4x4 friendly), but when you are in the mountains and driving a pickup truck there is little to no parking for it. The snow pack in front of the garage also impacts the size of your vehicle height, the snow was as well as blocking the stairs on the outside of the house was unacceptable, I get it were in the mountains but there was no attempt at keeping the area semi clear, the other homes around did a fantastic job on their own areas so I know this is not something that could be excused as "weather" as the property management should be on top of maintain the safety of this home. There was no de-icer of any kind to help with keeping up on it, someone in our party did slip and fall down the outside stairs on our last night and is still hurt badly. Lots safety issues- outlets without covers, electrical tape holding plugs.
Commentaires de Gestion de l’hôtel
4 janv. 2024 par VrboOwner, Gestion de l’hôtel
Amy, thank you for your review, we sincerely apologize for the issues you experienced during your time with us. We certainly hope the member of your group who fell is all healed by now. We trust you reported this to the local manager at the time it occurred. We appreciate your comments and suggestions to help us improve in the future. We apologize for the inconvenience and hope we can host you again!
par un voyageur
Silverheels $hithole
Publié le 22 mars 2023 sur HomeAwayPlace was sub par. Multiple fire code viloations. Carpet was grimy . Whole place smelled. Plastic cups for drinkware. Placed looked like an underground railroad stop for migrant workers.
Commentaires de Gestion de l’hôtel
21 juin 2023 par VrboOwner, Gestion de l’hôtel
Hi Ian. Thank you for your review and we sincerely apologize for the inconvenience that you have experienced during your stay. Our local team strives to provide every one of our guests with the best vacation possible and we are so sorry that there are some lapses during your stay. We appreciate our guests' preferences as a means to improve and we have forwarded your comments along to our property management to consider in the future. We hope to host you again soon.
par un voyageur
Nice ski rental
Publié le 18 mars 2023 sur HomeAwaySlightly older condo. Few minor maintenance issues but overall kitchen is clean and equipped, hot tub worked well, plenty of bedrooms and convenient to slopes. Would use again!
par un voyageur
Good Dog Friendly place
Publié le 20 févr. 2023 sur HomeAwayThe condo was a good place to stay with our pets. The condo is in need of updates to give it the full 5 stars but the hot tub was excellent and the hot water was always present when needed.
par un voyageur de Charleston, SC
Convenient to mountains in the area
Publié le 30 janv. 2023 sur HomeAwayThis fit all our needs. Multiple bedrooms, close to Copper Mountain. Kitchen stocked enough to make meals and a washer/dryer. The private hot tub was our favorite feature we we used it a lot the 4 nights we stayed without issue.
