Note fondée sur 20 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Calgary, Canada
Great stay for small group
Publié le 25 janv. 2024 sur HomeAwayGood times had by all
par un voyageur
New Years Getaway
Publié le 17 janv. 2024 sur HomeAwayWe had eight adults and a dog at this property. over New Year’s weekend. Accommodated our group well. Plenty of dishes and linen for all. Minimal spices. Jacuzzi was nice. However the light went out on the balcony and master BR—seemed like a breaker, but none found. Garage is a tight fit for a midsize SUV. Two extra parking spots on site. Access to hiking/snow shoe trails within walking distance.
Host did not respond to repeated attempts to ask about amenities. Reached Vacasa management after much time on hold. If you have issues…getting ahold oh, I know it is stink. I meant to grab it out of it. It’s very difficult to contact someone.
Commentaires de Gestion de l’hôtel
20 janv. 2024 par VrboOwner, Gestion de l’hôtel
Thank you, Deb, for your feedback! We are happy you enjoyed this home. We sincerely apologize for any disconnect in the care you received when communicating with our team and appreciate you bringing this to our attention. We welcome your feedback as a means to improve and will be sure to follow up with the appropriate parties regarding your experience.
par un voyageur
Great views but outdated interior
Publié le 18 juin 2023 sur HomeAwayThere where great views but the inside needs updating and a good paint job. The hot tub had low water level and the property management asked me what would resolve the issue. More water? There was no hose or way to fill it myself and they did not seem to want to resolve the issue. A one and done stay for us
Commentaires de Gestion de l’hôtel
14 juill. 2023 par VrboOwner, Gestion de l’hôtel
Thank you for sharing your feedback and bringing some items to our attention that may need some TLC. We have forwarded your feedback to the local staff so they can work to improve the house for future guests. Please know that our guest services team is available 24 hours a day to assist should any concerns arise during your visit. We hope you choose to stay with us again!
par un voyageur
Alert Bed Bugs!
Publié le 13 avr. 2023 sur HomeAwayGood location, nice view but all is in details! Really can’t get a thermostat for $40-50?! The thermostat was old and was getting on every 5 minutes which made almost impossible to sleep at night for the whole family. Carpet dirty, towel’s dirty with some strange hair in it, water in jacuzzi dirty, no light in the whole bedroom, no batteries in the remote control, and so on… but most important Bed Bugs in the Bed! My wife was beaten really bad from bed bugs (if I could I can attach pictures) but the worst part is that I’m afraid we got them home with us on our clothes and luggage… we travel a lot and stay in different houses but this was one of the worst…
Commentaires de Gestion de l’hôtel
14 juill. 2023 par VrboOwner, Gestion de l’hôtel
Andrei, thank you for taking the time to share your feedback with us. We are glad that you enjoyed our home’s location and lovely view, but are sorry that you encountered issues that detracted from your stay. We sincerely apologize for the cleanliness issues you encountered and want you to know you could have reached out during your stay and our local team would have remedied your concerns. Additionally, our local manager assured us that pest control was called to inspect the home and take any needed steps to ensure that it is pest-free. We hope to have the opportunity to better impress you in the future and provide an amazing vacation experience.
par un voyageur
Great place. Small beds
Publié le 22 févr. 2023 sur HomeAwayThis was a super great place to stay. We loved it. Only thing I’ll say is the double beds down stairs are a little tight if you’re not sleeping with a significant other.
Commentaires de Gestion de l’hôtel
27 déc. 2023 par VrboOwner, Gestion de l’hôtel
Thank you for your thoughtful review, Isaac. We are glad to hear you enjoyed your visit! We regret that the bed was not suitable for your party and appreciate this feedback as an area to improve upon in the future. We have shared your feedback with our local team so they are aware. We hope to host you again soon!
par un voyageur
Beautiful Cabin!
Publié le 22 oct. 2022 sur HomeAwayWe stayed at this cabin during my girls fall break and it was absolutely perfect! Not only was the cabin clean, but the beds, hot tub, views, just made it all a magical experience for our family! We left feeling that we were really going to miss this cabin and are already discussing another trip next year! The cabin has everything you could need, and the decor was just beautiful! If you’re looking for a cozy spot to make memories with loved ones, this is your spot!
par un voyageur
Great romantic getaway
Publié le 6 sept. 2022 sur HomeAwayWe had a great long weekend away without our kids.
par un voyageur
Great condo stay
Publié le 14 août 2022 sur HomeAwayEverything was as described. Pretty nice view off the deck. We never located master bedroom TV remote. Not that big of deal since most people don't visit Colorado to be indoors.
par un voyageur
Great place, Great location
Publié le 27 juill. 2022 sur HomeAwayThe condo was an a easy location to everything needed. Place was clean, had everything I needed and had an amazing view
par un voyageur de Iowa
The views were great, but...
Publié le 17 oct. 2021 sur HomeAwayAwesome views of mountains and wildlife.
The hot tub was great and very relaxing.
The kitchen was adequately supplied.
If you have allergies or an aversion to the odor of decades of animal excrement or mold, this may not be the place for you.
We didn't use the master bath because of the mold in and around the shower. The second bath in the basement wasn't much better.
The furnace filter was so dirt caked it was coming out of the grill covering it. We purchased a new one.
All of the carpet smelled like years of half a**ed cleaning and stale urine.
There was dried ketchup on the coffee table and crumbs on the dining room table. The covid "frequently touched surfaces" cleaning may have been missed.
We were given a token credit for our displeasure that almost covered the allergy meds, inhaler, and furnace filter required to be able to stay, not to mention time taken from pleasure for cleaning.
Replace the carpets and the housekeepers and I'd probably stay again for the views and trails.
Commentaires de Gestion de l’hôtel
14 juill. 2023 par VrboOwner, Gestion de l’hôtel
Thank you for your review, Sherry. We sincerely apologize for the disappointment. We apologize for the house not being cleaned as thoroughly as is our standard. Please know that this is not commonplace, and we thank you for calling in order for local staff to promptly resolve these issues. We hope that the refund that you were given has helped with some resolution for what you experienced. We look forward to hosting you again soon for a better experience!
