Note fondée sur 296 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
3,8 Service et personnel
3,4 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 18 août 2024 sur Expedia
STAY AWAY!!
SHADY OPERATORS!!
It was more convenient for me to get a hotel room near my job since I was leaving town in the morning. I checked in at 3:00pm napped for 3 hours went to work, return 12 hours later at 6:00 a.m., and slept until 10:00 when they started banging on my door for housekeeping even though check out isn't until 11:00. Then after I checked out, they charged my card an additional $50, on top of the $50 deposit at the time of check in
I immediately called them assuming they made a mistake and meant to refund it and accidentally charged it twice. "No," he said, "you smoked and you used marijuana in your room all night"
A - I was not there at all the entire night
B - my room shared a wall with the office/ front desk, and across the hall from the laundry - it was the first room in the hotel.
THEY STOLE $100 FROM ME WITH NO RECOURSE!!!
It appears to be one family running the hotel and the scam
Commentaires de Gestion de l’hôtel
23 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Eric, We appreciate you taking the time to share your feedback with us. We regret the recent challenges you encountered while at our property. Your satisfaction is of utmost importance to us, and we are truly sorry for not meeting your expectations. We would like to get a better understanding of the concerns you have so that we can promptly address them. Please do not hesitate to contact us at your earliest convenience. Your feedback is of great value to us as we continuously work towards enhancing our offerings and providing the best possible customer experience. Once again, we apologize for any inconvenience this may have caused. We sincerely hope to make amends and earn back your trust. Natalie #team6
par un voyageur de Simspsonville
Publié le 13 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Natarsha, We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around. Until then, we’ll leave the light on. For you. Natalie #Team6
par un voyageur
Publié le 31 juill. 2024 sur Expedia
Staff made the stay!
Commentaires de Gestion de l’hôtel
2 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Jacqueline, Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Natalie #Team6
par un voyageur
Publié le 12 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 juill. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Pappu,Thank you for the perfect rating!Lilith#Team6
par un voyageur
Publié le 29 juin 2024 sur Expedia
New and excellent experience.
Commentaires de Gestion de l’hôtel
5 juill. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Karen,Thank you for the excellent review! We hope to see you soon.Lilith#Team6
par un voyageur
Publié le 17 juin 2024 sur Expedia
Clean and cold room with comfortable beds.
Commentaires de Gestion de l’hôtel
19 juin 2024 par Nancy Y., Gestion de l’hôtel
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6
par un voyageur
Publié le 13 mai 2024 sur Expedia
par un voyageur
Stay away
Publié le 6 janv. 2024 sur HotelsNasty hotel and very disrespectful people work at this place. It smells like weed all the time, the rooms dirty with death cockroaches Please stay away from this place.
Commentaires de Gestion de l’hôtel
16 janv. 2024 par Nancy Y., Gestion de l’hôtel
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6
par un voyageur
Not bad, goos for the money
Publié le 2 janv. 2024 sur HotelsThe tv didn't work with the rwmote unless you stood directly in front of it. The AC/heat auto feature did not work. The heat ran continuously making the room unbearably hot. We had ti keep it turned off and just cover up to stay warm.
Commentaires de Gestion de l’hôtel
8 janv. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi RebeccaWe appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around. Until then, we’ll leave the light on. For you. Lilith#Team6
par un voyageur
Publié le 1 janv. 2024 sur Hotels
