Note fondée sur 45 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
3,8 Service et personnel
3,5 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 août 2024 sur Expedia
Great, understanding staff and clean rooms. Cant forget the pool area was great!
Commentaires de Gestion de l’hôtel
5 sept. 2024 par b, Gestion de l’hôtel
Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay with us and that our staff made a positive impression. It's wonderful to know you found the rooms clean and loved our pool area as well!We truly appreciate you taking the time to share your experience, and we hope to welcome you back soon for another great stay.
par un voyageur
Publié le 22 août 2024 sur Expedia
par un voyageur
Publié le 12 août 2024 sur Expedia
Mildew on wall over bathtub. Mildew on bed skirt around bed. Blood stain on bed sheet. Not good at all. The o e saving grace was the night shift employee. He came to the room and immediately changed our room. That room was much better. The only problem was that the first room should have not been rented in the first place. Poor🙁
Commentaires de Gestion de l’hôtel
5 sept. 2024 par b, Gestion de l’hôtel
Thank you for bringing this to our attention, and I sincerely apologize for the unacceptable condition of your initial room. This is certainly not the standard we strive for, and I’m truly sorry for the discomfort and frustration this caused. Cleanliness is a top priority for us, and I will personally investigate this matter with our housekeeping team to ensure this does not happen again.I’m glad to hear that our night shift employee was able to promptly assist you and move you to a better room, but you’re absolutely right—the first room should never have been made available. We appreciate your understanding and patience.Please know that we take your feedback seriously, and I hope you will give us another opportunity to provide you with the quality stay you deserve.
par un voyageur
Publié le 5 août 2024 sur Expedia
The owner and his staff are very caring I never had a problem with them
Commentaires de Gestion de l’hôtel
6 août 2024 par b, Gestion de l’hôtel
Thank you so much for your kind words! We're delighted to hear that you've had a positive experience with our team. Our owner and staff always strive to provide excellent service and care, so it's wonderful to know that it shows. We appreciate your support and look forward to welcoming you back in the future!
par un voyageur
Don’t waste your money
Publié le 4 août 2024 sur HotelsDirty and smelly and not worth the price
Commentaires de Gestion de l’hôtel
6 août 2024 par b, Gestion de l’hôtel
Thank you for your feedback. We're sorry to hear about your experience. We strive to provide a clean and pleasant environment for our customers and regret that we fell short in this instance. Please know that we take your comments seriously and will address the issues you've raised We appreciate your input and hope to have the opportunity to serve you better in the future
par un voyageur
Publié le 29 juill. 2024 sur Hotels
Overall nice experience for a budget hotel.
Cigarette holes in sheets or comforters could be an issue as well as thin towels.
Nice breakfast but the biscuits were stale.
Commentaires de Gestion de l’hôtel
30 juill. 2024 par b, Gestion de l’hôtel
Thank you for sharing your experience with us. We're glad to hear that you had a nice overall experience and enjoyed the breakfast.We apologize for the concerns you mentioned regarding the sheets and towels. Your feedback is important to us, and we will address these issues with our housekeeping team to improve the quality of our amenities. We are also sorry to hear about the stale biscuits; we'll make sure to check and maintain the freshness of our breakfast items more carefully.We appreciate your comments and hope to have the opportunity to provide you with an even better stay in the future.
par un voyageur
Publié le 29 juill. 2024 sur Hotels
par un voyageur
Publié le 25 juill. 2024 sur Hotels
par un voyageur
Smells like an old casino
Publié le 23 juill. 2024 sur HotelsThis "remodeled" motel smells like a casino.
So while we had a non-smoking room, it definitely didn't smell like it and all of our clothes held that smell.
I think by "remodeled" they meant that they painted the walls and put new bathrooms in. The room was clean but I left with that slight sore throat feeling of a casino where people smoke....
Commentaires de Gestion de l’hôtel
25 juill. 2024 par b, Gestion de l’hôtel
Thank you for sharing your feedback about your recent stay with us. I'm truly sorry to hear about the issues you encountered regarding the smell in your room and the overall experience.We strive to provide a clean and comfortable environment for all our guests, and it's disappointing to learn that we fell short in your case. Please rest assured that we take your comments seriously and will investigate the situation to ensure it is addressed appropriately.While we have made efforts to remodel and improve our facilities, your experience indicates that we have more work to do. We apologize for any discomfort this caused and appreciate your patience and understanding.We hope to have the opportunity to welcome you back in the future and provide you with a stay that meets your expectations.
par un voyageur
Publié le 22 juill. 2024 sur Expedia
The property was fine for the price. It is conveniently located right off of I-385. The room was small.
Commentaires de Gestion de l’hôtel
25 juill. 2024 par b, Gestion de l’hôtel
Thank you for taking the time to share your feedback with us. We're glad to hear that you found our property to be of good value and appreciated our convenient location off I-385.We apologize if the size of the room did not meet your expectations. Your comments are valuable to us as we strive to improve our guests' experiences.We hope to have the opportunity to welcome you back in the future and provide you with an even better stay.
