Note fondée sur 40 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,6 Propreté de la chambre
3,0 Service et personnel
2,8 Confort de la chambre
2,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 16 août 2024 sur Expedia
When I first arrived, there were people smoking on the patio right by the door. The hotel itself smelled like marijuana. My room was disgusting. There was food debris on the wall behind the stovetop. The refrigerator was dirty on the outside and rusted. The cabinets and drawers were also dirty and falling apart. There were someone else's beard trimmings on the bathroom sink. The bedding was either stained or dirty. The floors were also stained and dirty. I was able to hear my neighbors as they loudly... enjoyed each other. The fire alarm also went off in the middle of the night due to another patron smoking in their room. According to my fellow evacuees, this is a regular occurrence at this hotel.
Commentaires de Gestion de l’hôtel
20 août 2024 par Ann, Gestion de l’hôtel
Thank you for taking the time to share your feedback. We are disappointed to hear that you encountered issues with the cleanliness and maintenance of your room. We regret that your experience fell short of expectations. Please know your feedback is invaluable to us, and we will use it to improve our services and accommodations. If you would like to discuss your experience further, please contact us directly. We value your business and would greatly appreciate the opportunity to resolve this issue and ensure a more satisfactory experience in the future.
par un voyageur
Publié le 15 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 août 2024 par Ann, Gestion de l’hôtel
Thank you for leaving a review! We're thrilled that you had an enjoyable experience and appreciate your review. Please know we value your business and look forward to welcoming you back in the future.
par un voyageur
Publié le 2 août 2024 sur Expedia
The water pressure and temp was mediocre
Commentaires de Gestion de l’hôtel
20 août 2024 par Ann, Gestion de l’hôtel
Thank you for taking the time to share your feedback. We are disappointed to hear that you encountered issues with the condition of your room. We regret that your experience fell short of expectations. Please know your feedback is invaluable to us, and we will use it to improve our services and accommodations. If you would like to discuss your experience further, please contact us directly. We value your business and look forward to the opportunity to make your stay exceptional.
par un voyageur
Publié le 1 août 2024 sur Expedia
par un voyageur
Publié le 24 juill. 2024 sur Expedia
The staff were good, the rooms were not cleaned well and felt like an old military barracks.
Commentaires de Gestion de l’hôtel
20 août 2024 par Ann, Gestion de l’hôtel
Thank you for taking the time to share your feedback. We are disappointed to hear that you encountered issues with the cleanliness of your room. We regret that your experience fell short of expectations. Please know your feedback is invaluable to us, and we will use it to improve our services and accommodations. If you would like to discuss your experience further, please contact us directly. We value your business and look forward to the opportunity to make your stay exceptional.
par un voyageur
Publié le 15 juill. 2024
Price
Commentaires de Gestion de l’hôtel
20 août 2024 par Ann, Gestion de l’hôtel
Thank you for leaving a 4-star review! We're delighted to hear that you had an enjoyable experience and appreciate your review. Please know we value your business and look forward to welcoming you back in the future.
par un voyageur
Publié le 13 juin 2024 sur Hotels
Fire alarm woke me up
par un voyageur
Publié le 6 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 août 2024 par Ann, Gestion de l’hôtel
Thank you for leaving a 5-star review! We're thrilled that you had an enjoyable experience and appreciate your review. Please know we value your business and look forward to welcoming you back in the future.
par un voyageur
Publié le 31 mai 2024 sur Hotels
It was peaceful
par un voyageur
Publié le 9 mai 2024 sur Expedia
The staff are exceptional. They treat you like family and often go out of their way to make sure you have everything you need.
