Note fondée sur 380 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,4 Service et personnel
4,5 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de LAVAL
Publié le 11 avr. 2024 sur Expedia
The best of all
Commentaires de Gestion de l’hôtel
15 avr. 2024 par With Heartfelt Appreciation, Gestion de l’hôtel
Dear Denis, --Greetings from Ascott Raffles Place Singapore! Thank you for taking time to review your experience staying at our strategically located serviced residence. –We are delighted you have awarded a perfect rating for your overall stay experience at our serviced residence and that you and your lovely wife had a great stay with us. –All of us truly value our guest satisfaction as our top priority, and we are committed to our guests. It is guests like you and your wife who make our job wonderful. Thank you! –It has truly been our great privilege and pleasure to have been of service to you and your wife. –All of us look forward to being of service to you and your lovely wife again. We are at your service, and we wish both of you well. -----Kind regards, --The management of Ascott Raffles Place Singapore
par un voyageur
Peut mieux faire
Publié le 17 mai 2019 sur HotelsStaff très agréable et réactif
Restauration horrible
Mobilier vieillissant et propreté loin d'être irréprochable à plusieurs égards
Commentaires de Gestion de l’hôtel
17 mai 2019 par With Sincere Apologies, Gestion de l’hôtel
Dear Sandra,
Greetings. Thank you for staying with us and for your valuable feedback. We deeply regret to learn you did not enjoy your stay at our serviced residence and we sincerely apologise for the disappointment caused to you by the condition of the Suite you stayed in. All of us assure you we shall be sharing your feedback with our management, so they may review and seek improvements in areas we lack. Additionally, we assure you we shall be trying to trace the Suite assigned for your stay and our Engineering team shall be checking for areas where they may correct and maintain. While we constantly strive to maintain the highest standard of customer satisfaction, we deeply regret we have fallen short of your expectations. Thank you for staying with us, and we look forward to another chance to serve your family and you.
Kind regards,
Cynthia Lim,
Manager, Social Media and Partnerships
par un voyageur
Publié le 26 nov. 2011 sur Hotels
par un voyageur de San Juan
Publié le 18 août 2024
The hotel is in walking distance to several MRT stations as well as Lau Pa Sat. It has everything you need, the rooms are quite spacious and the staff is excellent. Highly recommended.
Commentaires de Gestion de l’hôtel
19 août 2024 par With Heartfelt Appreciation, Gestion de l’hôtel
Dear Andrew, --Greetings from your friendly team at Ascott Raffles Place Singapore! --Thank you for choosing our serviced residence for your recent holiday in our city-state. --All of us are delighted you and your lovely partner had a wholly enjoyable and comfortable 5 nights stay with us. ---We are heartened to learn you found our residence’s proximity to many tourist attractions, the food street at the iconic Lau Pat Sat food center and the Raffles Place MRT station an added value to your stay, and we sincerely hope you visited the nearby Merlion Park and Esplanade during your stay with us as the night scenery is simply spectacular. If not, our team would be most glad to share more information on places to visit when you next stay with us. ---All of us are truly grateful to know you will be recommending our serviced residence. This is indeed a huge compliment and reward for all of us as we firmly believe the best form of marketing our residence and services would be personal experiences and recommendations from guests who have stayed with us, and we truly thank you for your kindness and trust! --It has been our great pleasure being of service to you and your lovely partner at our serviced residence, and we sincerely hope Ascott Raffles Place remains as your choice accommodation whenever you and your partner are back in our city-state. –We are at your service, and we wish both of you well. –Thank you for your valued support. --Kind regards, --The management of Ascott Raffles Place Singapore
par un voyageur de San Juan
Publié le 17 août 2024
Commentaires de Gestion de l’hôtel
19 août 2024 par With Heartfelt Appreciation, Gestion de l’hôtel
Dear Andrew, --Greetings! ---Thank you for leaving us a perfect rated review for your recent experience staying at our serviced residence. ---We are delighted your lovely partner and you had a wholly enjoyable and comfortable 5 nights stay with us. –It is definitely a boost every time we receive positive reviews like this as it truly inspires all of us to constantly strive for excellence and provide the best services, facilities and products in our industry. Thank you! –All of us sincerely thank you for giving us the great privilege and pleasure of having been of service to you and your lovely partner, and we hope our serviced residence remains as your choice accommodation whenever you are back in our city-state. –-We earnestly look forward to welcoming you and your lovely partner back. –We are at your service, and we wish both of you well. –Thank you for your valued support. --Kind regards, --The management of Ascott Raffles Place Singapore
par un voyageur
Publié le 8 août 2024 sur Expedia
The staff were very polite and I was able to have a wonderful trip. They also kept my luggage before and after check-in, so I was able to enjoy sightseeing without having to carry anything. The location was also very convenient, within walking distance of the Merlion and Marina Bay Sands.
Commentaires de Gestion de l’hôtel
10 août 2024 par With Heartfelt Appreciation, Gestion de l’hôtel
Dear KEITAROU, --Greetings from Ascott Raffles Place Singapore! --Thank you for choosing our centrally located serviced residence and for taking the time to leave us a perfect rated review for your recent experience staying with us. –We are delighted you and your lovely wife had a wonderful 2 nights stay with us, and you like our residence’s location due to its easy accessibility to many eateries, tourist attractions and various public transport options. –-We are truly humbled and appreciative of your heartwarming compliment for our team’s service, and we sincerely thank you for your inspiring mention. Your compliment has brought much cheer and motivation to our team members, and we assure you we shall be thanking them for their dedicated service. Thank you for making them feel valued too! –All of us truly value our guest satisfaction as a top priority, and we are committed to our guests. Thank you for fuelling everyone's passion to serve! –We sincerely thank you for giving us the great privilege and pleasure to have been of service to you and your lovely wife during your recent visit to Singapore and we truly hope Ascott Raffles Place remains as your choice serviced residence whenever your travels bring both of you back to Singapore. --All of us earnestly look forward to welcoming you and your lovely wife back and being of service to you again. ---We are at your service, and we wish both of you well. –Kind regards, --The management of Ascott Raffles Place Singapore
par un voyageur
Publié le 4 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 août 2024 par With Heartfelt Appreciation, Gestion de l’hôtel
Dear Zayed, --Greetings! Thank you for leaving us a perfect rated review for your recent experience staying at our serviced residence. ---We are delighted you had a wholly enjoyable and comfortable stay with us. –It is definitely a boost every time we receive positive reviews like this as it truly inspires all of us to constantly strive for excellence and provide the best services, facilities and products in our industry. Thank you! –All of us sincerely thank you for giving us the great privilege and pleasure of having been of service to you and we hope our serviced residence remains as your choice accommodation whenever you are back in our city-state. –We earnestly look forward to welcoming you back. –We are at your service, and we wish all of you well. –Thank you for your valued support. --Kind regards, --The management of Ascott Raffles Place Singapore
par un voyageur
Publié le 1 août 2024 sur Expedia
場所的には最高のロケーション。
交通の便もよい。
ただ建物が古いため、水回りの洗面台、
バスルームのシャワーなどが設備的に古く使いにくい。又、トイレがウォシュレットタイプでないが、今後改善すれば
良いホテルと感じた。
Commentaires de Gestion de l’hôtel
1 août 2024 par With Sincere Apologies, Gestion de l’hôtel
Dear Kazuhisa --Greetings. Thank you for taking the time to share your experience staying with us. –We deeply regret to learn you did not fully enjoy your 2 nights stay at our strategically located serviced residence. --We truly appreciate your valuable feedback about the condition of the 20th level Cutler suite you stayed in and we are sorry for any disappointment caused to you. Please be assured that we will be sharing your feedback with the relevant persons so they can review improvement plans for this serviced residence. –It has truly been our great pleasure and privilege to have been of service to you and all of us earnestly hope to welcome you back. ---We are at your service, and we wish you well. --Kind regards, --The management of Ascott Raffles Place Singapore
par un voyageur
Publié le 25 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 juill. 2024 par With Heartfelt Appreciation, Gestion de l’hôtel
Dear George, --Greetings! Thank you for leaving us a perfect rated review for your recent experience staying at our serviced residence. ---We are delighted you had a wholly enjoyable and comfortable stay with us. –It is definitely a boost every time we receive positive reviews like this as it truly inspires all of us to constantly strive for excellence and provide the best services, facilities and products in our industry. Thank you! –All of us sincerely thank you for giving us the great privilege and pleasure of having been of service to you and we hope our serviced residence remains as your choice accommodation whenever you are back in our city-state. –We earnestly look forward to welcoming you back. –We are at your service, and we wish all of you well. –Thank you for your valued support. --Kind regards, --The management of Ascott Raffles Place Singapore
par un voyageur
Publié le 25 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 août 2024 par With Heartfelt Appreciation, Gestion de l’hôtel
Dear Hai, --Greetings! ---Thank you for choosing Ascott Raffles Place for your recent family holiday in Singapore and for taking the time to review your 4 nights stay at our serviced residence. --We are heartened to learn you and your lovely family had an enjoyable and comfortable stay with us. –All of us have truly enjoyed being of service to you and your lovely family. --We earnestly look forward to welcoming you and your lovely family back. --We are at your service, and we wish all of you well. --Thank you. --Kind regards, --The management of Ascott Raffles Place Singapore
