Note fondée sur 949 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 29 sept. 2024 sur Hotels
par un voyageur
Publié le 30 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Hilton Garden Inn Singapore Serangoon, Gestion de l’hôtel
Dear Valerie,Thank you for the great rating. We are heartened to know that you had a delightful stay. We were pleased to have you stay with us and we look forward to seeing you again in the near future! Sincerely,Hilton Garden Inn Singapore Serangoon
par un voyageur
Publié le 13 juill. 2024 sur Expedia
It smell curry everywhere even on laundry, breakfast poor and the same during our stay.
Commentaires de Gestion de l’hôtel
15 juill. 2024 par Hilton Garden Inn Singapore Serangoon, Gestion de l’hôtel
Dear Jamel,Thank you for taking a moment to share your feedback with us. It truly disheartens us to know that your stay has been less than exceptional. We empathize with your laundry situation, however have noted that the concern was not address to the team during your stay. Even though our team is continuously enhancing our breakfast choices to ensure the best experience for our guests, we are saddened to hear that our food selection did not meet your expectations. We would like to suggest that for future stays, please do not hesitate to approach our team members if you encounter any issues so that we are able to make it right for you. Being located in a unique ethnic enclave, there is always another hidden gem waiting to be discovered. We hope to have the opportunity to welcome you back for a more satisfactory stay in the future. Sincerely,Hilton Garden Inn Singapore Serangoon
par un voyageur
Publié le 7 janv. 2024 sur Expedia
par un voyageur
Publié le 14 mars 2020 sur Expedia
La chambre est bien équipée et propre. Le petit déjeuner est moyen.
Commentaires de Gestion de l’hôtel
17 mars 2020 par Eva, Gestion de l’hôtel
Dear Valued Guest,
It is good to know that you enjoyed your stay with us. We look forward to welcome you back.
Kind regards,
Eva Moral
General Manager
par un voyageur
Publié le 8 janv. 2020 sur Hotels
Commentaires de Gestion de l’hôtel
9 janv. 2020 par Eva, Gestion de l’hôtel
Dear Valued Guest,
The positive rating we received reflects the wonderful stay you had. Thank you for being our guest and we look forward to seeing you again.
Kind regards,
Eva Moral
General Manager
par un voyageur
Hotel confortable, neuf et propre à Little India
Publié le 8 août 2019 sur HotelsHotel de standard Hilton Inn, très propre, fonctionnel. Très bien placé au centre de Little India. Petit dej un peu cher, on est allé le prendre au Starbucks et au Coffee Bean dans le centre commercial à 400m. Le magasin Mustafa Shopping Center, ouvert 24/24 est à 5mn à pied (pratique si on a un décalage horaire !)
Commentaires de Gestion de l’hôtel
9 août 2019 par Eva, Gestion de l’hôtel
Dear Sophie,
We are happy that you found our hotel to your liking and do visit us again!
Kind regards,
Eva Moral
General Manager
par un voyageur
Publié le 6 août 2019 sur Expedia
La fille de la réception a l’arrivee est désagréable et incompétente : on a attendu jusqu’à 16h pour avoir notre chambre. En plus, elle ment car elle a dit nous avoir prévenu à 14h alors que son collègue nous a averti qu’a 16h !! C’est plutôt un 3* avec les services d’une fille concierge qu’on a l’impression d’embeter quand on demande un service. Heureusement Issam a la réception à la fin du séjour était agréable. Non on n’y retournera pas. Quartier un peu limite, sal et bruyant.
Commentaires de Gestion de l’hôtel
6 août 2019 par Eva, Gestion de l’hôtel
Dear Valued Guest,
Needless to say that I am most concerned to hear that your experience with us did not begin pleasantly at the reception. Please accept our sincere apologies and your valuable feedback will help us to improve. On a positive note, we are glad that Issam has brightened your stay with his pleasant hospitality. Our hotel is located at Little India which is a buzzing historic area that shows off the best of Singapore’s Indian community with rich culture and surrounded by traditional eateries, Hindu temples, spice shops, flower garland vendors and more. With just about 5-minutes walk to the train station, one can easily access to Chinatown, Clarke Quay, Marina Bay Sands and many more places with interesting sightseeing and restaurants. These places are also reachable by cab. We hope the easy accessible of the hotel location will benefit you to explore around the next time you stay with us again. We look forward to your return!
Kind regards,
Eva Moral
General Manager
par un voyageur
Publié le 5 août 2019 sur Expedia
chambre petite,bruyant car en face temple hindoue,petit déjeuner correct et lit confortable
éloigné du centre
Commentaires de Gestion de l’hôtel
5 août 2019 par Eva, Gestion de l’hôtel
Dear Valued Guest,
It is good to know that you liked the breakfast and the comfy bed. We regret the room size is not up to your expectation but our cosy rooms are well fitted with modern features and functional facilities, which we hoped you have benefited. Our hotel, being located about 5-minutes from the train station has provided easy accessibility to Chinatown, Clarke Quay, Marina Bay Sands with many interesting sightseeing attractions, plus lots of delicious food to explore. These places are also reachable by cab within a short distance. We hope you will enjoy the location more the next time you stay with us. We look forward to welcoming you back again!
Kind regards,
Eva Moral
General Manager
par un voyageur
Bien mais sans +
Publié le 26 juin 2019 sur HotelsC'était lanniversaire de mon mari le jour de notre arrivée une part de gâteau au frigo pour mon anniversaire rien pas de cocktail ou jus a notre arrivée vous ramenez vous même vos bagages dans la chambre . Petit déjeuner simple. Cet hôtel est plus pour les gens qui vont en voyage d'affaire. En famille ce n'est pas très accueillant le personnel garde leur distance. En centre du quartier indien. Une petite piscine. Pas de spa.
Commentaires de Gestion de l’hôtel
27 juin 2019 par Eva, Gestion de l’hôtel
Dear Isabelle,
It is good to know that you enjoyed the complimentary piece of cake we prepared. Being a focused service hotel, we do not offer the extensive services and facilities that are offered in our full service properties, thus limited hours of bell boys services are provided and regretfully we do not have a spa facility. We welcome every guests with the Brighthearted hospitality the Hilton Garden Inn is known for and rest assure, there is no ill intent or in any way our intention to make you feel unwelcome, we truly apologized if you feel otherwise. We know where we can improve. Thank yo for sharing your experience and we hope to welcome you back again. Have a beautiful day!
Kind regards,
Eva Moral
General Manager
