Note fondée sur 204 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,6 Service et personnel
4,3 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Great staff
Publié le 6 août 2024 sur HotelsThe duty manager Suriadeva at check in was amazing. He was friendly, polite, explained to us the area and checked us in quickly. Room was big, and breakfast delicious.
Commentaires de Gestion de l’hôtel
12 août 2024 par Kallista, Gestion de l’hôtel
Dear Anthony, Thank you for leaving us a review. We are delighted to know that you have enjoyed your stay with us and please be assured that we will convey your compliments to Suria. Appreciate your kind words and we look forward to welcoming you again soon!Sincerely, Kallista TanMarketing Communications ManagerHoliday Inn Express & Suites Singapore Novena
par un voyageur
Publié le 30 juill. 2024 sur Expedia
It is but far from the central area, but it's good for business stay.
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Kallista, Gestion de l’hôtel
Dear Ysaufumi, Thank you for leaving us a review.We are happy to know that your stay has been pleasant and the team looks forward to welcoming you again soon. Sincerely, Kallista TanMarketing Communications ManagerHoliday Inn Express & Suites Singapore Novena
par un voyageur
Publié le 30 juill. 2024 sur Expedia
The hotel was nice and clean with good air conditioning. The staff were very welcoming upon arrival and I could check early which was real bound after a long flight. Solid place to stay at a reasonable price.
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Kallista, Gestion de l’hôtel
Dear Murray, Thank you for sharing your review. We are delighted to know that you have enjoyed your stay with us and the team looks forward to welcoming you again soon. Sincerely, Kallista TanMarketing Communications ManagerHoliday Inn Express & Suites Singapore Novena
par un voyageur
Publié le 27 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Kallista, Gestion de l’hôtel
Dear Elesh, Thank you for leaving us a review and we look forward to welcoming you again soon!Sincerely, Kallista TanMarketing Communications ManagerHoliday Inn Express & Suites Singapore Novena
par un voyageur
Publié le 26 juill. 2024 sur Hotels
Breakfast was good and the service as well!
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Kallista, Gestion de l’hôtel
Dear Guest, Thank you for leaving us a review and we look forward to welcoming you again soon!Sincerely, Kallista TanMarketing Communications ManagerHoliday Inn Express & Suites Singapore Novena
par un voyageur
Publié le 19 juill. 2024 sur Wotif
Staying at this hotel for two nights was a mixed experience. The first night started with a problem when the toilet in our room began having trouble flushing properly. By the next day, it had completely blocked, emitting an unpleasant smell that forced us to leave the room while maintenance fixed the issue.
On the second night, our sleep was disturbed by noise from the adjacent room. Despite the hotel's claim of soundproof rooms, our accommodation had a connecting door that allowed us to hear conversations and even the rustling of chip packets next door. We reached out to the front desk to complain about the noise, understanding that the neighbors weren't being excessively loud, but rather the room was inadequately soundproofed. The front desk promised to send security to assess the situation but did not follow up as promised. We had to call again to check on progress, and around 11:30pm, they offered to move us to another room.
Moving to the new room required us to pack up everything. While they provided a trolley, there was no additional assistance offered to help us move our bags (single mother and child). Unfortunately, the new room on a different floor was even noisier, with doors slamming loudly throughout the hallway, keeping us awake until 2am.
If uninterrupted sleep is a priority for your stay, I would not recommend this hotel. Despite these issues, the hotel itself was decent overall, but I would stay away from the breakfast - not nice.
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Kallista, Gestion de l’hôtel
Dear Jessy, Thank you for sharing your review. We regret to hear about the unpleasant experience you faced during your stay and please be assured that the respective teams have been activated to rectify the situation/issues. We appreciate your patience and we look forward to serving you better on your next visit. Sincerely, Kallista TanMarketing Communications ManagerHoliday Inn Express & Suites Singapore Novena
par un voyageur
Publié le 19 juill. 2024 sur Expedia
Exactly what I needed for a 1-night stay!
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Kallista, Gestion de l’hôtel
Dear Julie, Thank you for sharing your review. It's great to know that you have enjoyed your stay with us and the team looks forward to welcoming you again soon!Sincerely, Kallista TanMarketing Communications ManagerHoliday Inn Express & Suites Singapore Novena
par un voyageur
Ótimo custo-benefício
Publié le 18 juill. 2024 sur HotelsO hotel tem ótimo custo-benefício levando em consideração os altoo preços em Singapura. O hotel é bem localizado, com ponto de ônibus quase na frente e linha vermelha do metrô (Novena) a 15 minutos caminhando, onde tambem ficam 2 shoppings com opções de alimentação e mercado. O café da manha é muito bom, apesar de poucas frutas e sem frios.
Commentaires de Gestion de l’hôtel
16 août 2024 par Kallista, Gestion de l’hôtel
Dear Marcio, Thank you for your review.We are delighted to know that the hotel's location is strategic for you and you have enjoyed your stay with us. The team looks forward to welcoming you again. Sincerely, Kallista TanMarketing Communications ManagerHoliday Inn Express & Suites Singapore Novena
par un voyageur de Renton
Publié le 17 juill. 2024 sur Expedia
Staffs are friendly, easy bus access
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Kallista, Gestion de l’hôtel
Dear Luisa, Thank you for leaving us a review.It's great to know that our hotel's location is strategic for you and you have enjoyed our hospitality during your stay! We look forward to welcoming you again soon. Sincerely, Kallista TanMarketing Communications ManagerHoliday Inn Express & Suites Singapore Novena
par un voyageur
Publié le 15 juill. 2024 sur Expedia
Its not bad
Commentaires de Gestion de l’hôtel
17 juill. 2024 par Kallista, Gestion de l’hôtel
Dear Sharmin, Thank you leaving us a review and we look forward to welcoming you again soon. Sincerely, Kallista TanMarketing Communications ManagerHoliday Inn Express & Suites Singapore Novena
