Ratings based on 539 Guest Reviews

Hear it directly from our travellers
3.9 out of 5
88% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
4 out of 5
by A traveller

Posted Sep. 17, 2024 on Expedia
Good value for money, clean and functional in a great part of town
Comment from Hotel Management
Sep. 22, 2024 by Roland, Hotel Management
Dear Amanda,Thank you for staying with us and appreciating our hotel's strategic location, clean and functional rooms, and the excellent value we offer our guests! We value your patronage and we look forward to welcome you back to enjoy the cosy and affordable accommodations which our hotel is known for.Warm Regards,RolandGuest Experience Executive
2 out of 5
by A traveller

Posted Sep. 15, 2024 on Expedia
There's a club across the street that plays loud music. The walls are thin, so it's easy to hear people in other rooms having loud conversations. The shower does not stay hot longer than 3 minutes.
Comment from Hotel Management
Sep. 22, 2024 by Roland, Hotel Management
Dear Jacob,Thank you for taking time to write a review of your hotel stay. The music from the club is usually not that loud and our windows are adequate to block out the noise from outside. In case of excessive noise from your neighbours, please approach our colleagues at the frontdesk, and they will make sure that your stay continues to be undisturbed and pleasant. For light sleepers, ear plug can also be requested from our Front Desk. Unlimited hot water is available all the time and we will look into your feedback. It is our hope to welcome you back in the near future. Warm Regards,RolandGuest Experience Executive
3 out of 5
by A traveller

Posted Sep. 12, 2024 on Expedia
Good area not too far from airport, with some nice restaurants nearby
Comment from Hotel Management
Sep. 22, 2024 by Roland, Hotel Management
Dear Ryan,It means a lot to us to hear that you had a pleasant stay in our hotel and that our accessible location had met your needs as a traveller. Our hotel is indeed very strategically located in close proximity to the airport. There are also many good restaurants in the vicinity for our guests to sample the different Asian delights. We hope you will think of us the next time you are making a trip to Singapore.Warm Regards,RolandGuest Experience Executive
1 out of 5
by A traveller

Posted Aug. 26, 2024 on Lastminute
I dont like anything about this place, the staff are not helpful and we did not end up staying at this place but was charged
5 out of 5
by A traveller

Posted Aug. 20, 2024 on Expedia
I love the stores and restaurants around it
Comment from Hotel Management
Aug. 25, 2024 by Roland, Hotel Management
Dear Joanne,Thank you for staying with us and appreciating our hotel's great access to a wide range of convenient amenities, restaurants and cafes and the excellent value we offer our guests. We can’t wait to welcome you back for another memorable experience at our hotel!Warm Regards,RolandGuest Experience Executive
5 out of 5
by A traveller

Posted Aug. 18, 2024 on Expedia
the staff were nice but the hotel located very far off the public transportation
Comment from Hotel Management
Aug. 25, 2024 by Roland, Hotel Management
Dear Wanwimon,Thank you for leaving a five star review and compliments for our lovely hospitality team. It is always great to learn that our efforts contribute to a positive experience for our guests. You can take bus 33 or 154 from our doorstep which will take you to Dakota and Paya Lebar MRT stations respectively. We hope to see you again on your next visit to Singapore!Warm Regards,RolandGuest Experience Executive
3 out of 5
by A traveller

Very basic hotel in a Good location

Posted Aug. 5, 2024 on Hotels
We had a day in Singapore and need a place to sleep so this hotel fits the purpose.
Comment from Hotel Management
Aug. 11, 2024 by Roland, Hotel Management
Dear Marcia,We strive to make each stay as comfortable and affordable for all our guests and we are pleased to learn that we had met your expectations. The Hotel Team looks forward to be of service to you again.Warm Regards,RolandGuest Experience Executive
4 out of 5
by A traveller

Posted Aug. 4, 2024 on Expedia
Ok
Comment from Hotel Management
Aug. 11, 2024 by Roland, Hotel Management
Dear Joseph,We appreciate your time spent in sharing your positive stay experience. We value your patronage and we look forward to welcome you back to enjoy the cosy and affordable accommodations which our hotel is known for.Warm Regards,RolandGuest Experience Executive
5 out of 5
by A traveller

Posted Jul. 27, 2024 on Hotels
Comment from Hotel Management
Aug. 4, 2024 by Roland, Hotel Management
Dear Guest,The Hotel Team is delighted to receive your awesome review rating! It is always lovely to hear that you had enjoyed your stay with us. We would love to welcome you back for another wonderful experience with us on your next visit!Warm Regards,RolandGuest Experience Executive
5 out of 5
by A traveller

Posted Jul. 22, 2024 on Hotels
I really liked this hotel and area. So much so that my next trip will also be here at this hotel. Good area for local foods, hotel is clean and all I need for a short stay in Singapaore and good price. Plus all the beautiufl old homes of Singapore which I love.
Comment from Hotel Management
Jul. 28, 2024 by Roland, Hotel Management
Dear Gerald,Thank you for leaving a five star review for ibis budget Joo Chiat! Joo Chiat is indeed a fantastic estate as our guests get to experience the Perankan culture as they stroll past the row of heritage shophouses, quaint stores and eateries in this part of Singapore. We hope you had a great time touring Singapore and look forward to welcoming you back soon!Warm Regards,RolandGuest Experience Executive