Note fondée sur 736 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,4 sur 5
78 % des clients le recommandent
3,8 Propreté de la chambre
3,7 Service et personnel
3,5 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur

Publié le 22 mai 2024 sur Expedia
TV cable and AC old and noisy
Commentaires de Gestion de l’hôtel
23 mai 2024 par Fifie, Gestion de l’hôtel
Dear Julien,Thank you for your feedback. We apologize for the inconvenience caused by the noisy AC and the poor quality of the TV cable. This does not meet the standards we aim to provide, especially for the rates charged.We will have our maintenance team inspect and address the issues with the AC and TV cable to ensure a more comfortable and enjoyable experience for our guests.Your comments are invaluable to us as we strive to improve our services. We hope you'll consider staying with us again in the future, and we'll do our best to provide you with a much better experience. Thank you for bringing these issues to our attention.Warm Regards   Fifie  Guest Relations Executive   Ibis Styles Singapore on Macpherson
5 sur 5
par un voyageur

Publié le 8 mai 2024 sur Expedia
Arrêt de bus et métro 10’ à pieds
Commentaires de Gestion de l’hôtel
10 mai 2024 par Fifie, Gestion de l’hôtel
Dear David ,Thank you for sharing your observation regarding the proximity of the bus stop and metro station to our hotel. We appreciate your feedback, as it helps us provide valuable information to our guests. Indeed, having convenient access to public transportation is beneficial for our guests' travel convenience. We will continue to highlight this feature to our guests to ensure they have a seamless and enjoyable experience exploring the city. If there are any additional amenities or services you feel would enhance your stay, please don't hesitate to let us know. We are committed to continually improving our offerings based on guest feedback. We hope to welcome you back soon for another pleasant stay.Warm Regards   Fifie  Guest Relations Executive   Ibis Styles Singapore on Macpherson
1 sur 5
par un voyageur

Publié le 19 mars 2023 sur Hotels
Commentaires de Gestion de l’hôtel
22 mars 2023 par Yusop , Gestion de l’hôtel
Dear Philippe,We’re so sorry to hear that your experience did not meet our standards. If only we could have more info on where we could improve will be a great help to us. But we value our guest’s feedback and work hard to ensure that similar issues do not occur in the future. We hope to have the chance to welcome you back again soon.Warm Regards,Yusop AliGuest Relation ManagerIbis Styles Singapore on MacPherson
3 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 20 nov. 2022 sur Hotels
4 sur 5
par un voyageur

Good overall

Publié le 13 nov. 2022 sur Hotels
Decent and reliable hotel (it is my 2nd stay). However, a bit remote from the centre and the neighbourhood is not very interesting. Hotel located next to an almost empty mall, except for the pretty shabby bars around. A few metro stations (MRT) not too far (Tai Seng 15-20 min walk) and Mattar (10 min walk), but remember that it is hot and sometimes rainy in S'pore. In sum, I am not sure I'd come with my family, but it is fine for a couple or for business purposes. Using the transport system (bus and metro) is a must, as it works very well and gets you anywhere in S'pore. One more thing: the hotel has a coin laudromat, which is a great plus!
5 sur 5
par un voyageur

Publié le 2 janv. 2020 sur Expedia
chambre propre,de surface suffisante petit déjeuner varié et copieux la navette gratuite est trés pratique:soit vers les stations de métro proches soit vers chinatown soit vers orchard prsonnel attentif
Commentaires de Gestion de l’hôtel
4 janv. 2020 par General Manager, Gestion de l’hôtel
Dear Valued Guest, Thank you for sharing your kind comment regarding your recent stay with us and we are glad to know that our free shuttle bus and the cleanliness of our room made your stay comfortable. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shamila Rolfe General Manager
4 sur 5
par un voyageur

Publié le 1 janv. 2020 sur Hotels
On a adoré la ville. Ce mélange entre vieux quartier et modernité. L’hôtel n est pas centré mais facile d’accès en transport public et assez rapide depuis l’aéroport.
Commentaires de Gestion de l’hôtel
4 janv. 2020 par General Manager, Gestion de l’hôtel
Dear Valued Guest, First of all thank you for staying with us and we regret that our location was not up to your expectation and inconvenient for you. Please be informed that we have available shuttle bus that goes to the nearest MRT station and shopping district of Singapore. We hope to see you again in near future. Thank you and Happy new year. Warm Regards Shamila Rolfe General Manager
4 sur 5
par un voyageur

Publié le 19 déc. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
20 déc. 2019 par shamila Rolfe, Gestion de l’hôtel
Dear Valued Guest Thank you for staying with us and we are glad that you had pleasant stay with us. Looking forward to welcome you back for another enjoyable stay. Warm Regards Shamila Rolfe General Manager
5 sur 5
par un voyageur

Publié le 24 sept. 2019 sur Expedia
Situation, petit déjeuner, picisne, la chambre la propreté
Commentaires de Gestion de l’hôtel
25 sept. 2019 par Shamila Rolfe, Gestion de l’hôtel
Dear Valued Guest Thank you for staying with us and sharing your positive feedback. We hope to welcome you back to have brand new experience. Warm Regards Shamila Rolfe General Manager
4 sur 5
par un voyageur

Situation

Publié le 20 août 2019 sur Hotels
Hôtel excentré mais de nombreux bus et une station de métro à côté. Chambres bien insonorisées. Dans le standard de la chaîne d'hotelerie.
Commentaires de Gestion de l’hôtel
22 août 2019 par Shamila Rolfe, Gestion de l’hôtel
Dear Jean, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Shamila Rolfe
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