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JEN Singapore Tanglin by Shangri-La

4.0 star property
Spa hotel near Tanglin Mall

Choose dates to view prices

Photo gallery for JEN Singapore Tanglin by Shangri-La

Front of property - evening/night
Outdoor pool, pool umbrellas, sun loungers
Dining room
Executive lounge
Check-in/check-out kiosk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Spa
  • Pool
  • Bar
  • Room service
  • Housekeeping

Explore the area

Map
1A Cuscaden Road, Singapore, 249716
  • Singapore Botanic Gardens
    ‪9 min walk‬
  • ION Orchard
    ‪12 min walk‬
  • Orchard Road
    ‪3 min drive‬
  • Singapore (SIN-Changi)
    ‪32 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds

  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 2 Single Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 2 Single Beds

  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Club Room, 1 King Bed

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Singapore

Orchard stay.You'll be steps from Tanglin Mall and within a 10-minute walk of Gleneagles Hospital with a stay at this Orchard hotel. Forum The Shopping Mall and Far East Shopping Centre are also within half a mile (1 km).

What's nearby

  • Gleneagles Hospital - 8 min walk - 0.7 km
  • Singapore Botanic Gardens - 9 min walk - 0.8 km
  • ION Orchard - 12 min walk - 1.0 km
  • Orchard Road - 3 min drive - 2.1 km
  • Fort Canning Park - 5 min drive - 3.8 km

Getting around

  • Orchard Boulevard Station - 3 min walk
  • Kempas Baru Station - 32 min drive
  • Seletar Airport (XSP) - 25 min drive

Restaurants

  • ‪Cafebiz - ‬1 min walk
  • ‪Caffe Beviamo - ‬3 min walk
  • ‪Astor Bar - ‬4 min walk
  • ‪Paul - ‬3 min walk
  • ‪Starbucks - ‬3 min walk

About this property

JEN Singapore Tanglin by Shangri-La

Spa hotel near Tanglin Mall
JEN Singapore Tanglin by Shangri-La offers its guests a full-service spa, an outdoor pool, and a hot tub. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center, meeting rooms, and limo/town car service are available. A children's pool, a fitness center, and a sauna are also featured at the business-friendly JEN Singapore Tanglin by Shangri-La. You'll have access to the health club at a partner property. Self parking is free.

This Singapore hotel is smoke free.

  • 565 guestrooms or units
  • 18 levels
  • Meeting rooms
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
JEN Singapore Tanglin by Shangri-La offers 565 air-conditioned accommodations with minibars and safes. LCD televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Singapore hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Spa at Traders Hotel has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Languages

Chinese (Mandarin), English, Hindi, Malay

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  • Hot tub
  • Parking included
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4.5 out of 5, Wonderful, 1,007 reviews
The price is CA $268
CA $322 total
includes taxes & fees
22 Mar - 23 Mar
JEN Singapore Orchardgateway by Shangri-La

Property amenities

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: SGD 38 for adults and SGD 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Elevator (43 inch wide door)
  • Phone accessibility kit
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • LCD TV with satellite channels

Bedroom

  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laundry detergent
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at JEN Singapore Tanglin by Shangri-La

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for SGD 108 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SGD 38.00 for adults and SGD 19.00 for children
  • Rollaway bed fee: SGD 108 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La).

Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Traders
Hotel Traders Singapore
Singapore Hotel Traders
Singapore Traders
Singapore Traders Hotel
Traders Hotel
Traders Singapore
Traders Singapore Hotel
Hotel Jen Tanglin Shangri-La
Jen Tanglin Singapore Shangri-La
Jen Tanglin Shangri-La
Hotel Jen Tanglin Singapore by Shangri La
Hotel Jen Tanglin
Jen Tanglin Singapore
Jen Tanglin
Hotel Jen Tanglin Singapore (Formerly Traders Hotel)
Traders Hotel Singapore
Hotel Hotel Jen Tanglin Singapore by Shangri-La Singapore
Singapore Hotel Jen Tanglin Singapore by Shangri-La Hotel
Hotel Hotel Jen Tanglin Singapore by Shangri-La
Hotel Jen Tanglin Singapore by Shangri La
Hotel Jen Tanglin Singapore Shangri-La
Hotel Jen Tanglin Shangri-La
Jen Tanglin Singapore Shangri-La
Jen Tanglin Shangri-La
Hotel Jen Tanglin Singapore by Shangri-La Singapore
Hotel Jen Tanglin Singapore
Hotel Jen Tanglin Singapore (Formerly Traders Hotel)
Traders Hotel Singapore
Jen Tanglin Singapore Shangri

JEN Singapore Tanglin by Shangri-La Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 582 out of 1006 reviews
Rating 8 - Good. 288 out of 1006 reviews
Rating 6 - Okay. 80 out of 1006 reviews
Rating 4 - Poor. 37 out of 1006 reviews
Rating 2 - Terrible. 19 out of 1006 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

CHOTIKARN

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
I had already informed the hotel that I need the connecting room in the remark but it was fail.
Stayed 4 nights in Dec 2024

10/10 Excellent

Farin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was cozy and clean. The staff were friendly and attentive. We loved the delicious breakfast spread and the convenient location.
Stayed 2 nights in Dec 2024

8/10 Good

Yin

Travelled with partner
Liked: Cleanliness, staff & service
Swimming pool closed at 8pm and no hot whirlpool.
Stayed 7 nights in Dec 2024

10/10 Excellent

Davis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the convenient location, which is easily accessible by public transportation
Stayed 2 nights in Dec 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

wee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Dec 2024

8/10 Good

Joel

Travelled with family
Liked: Staff & service, property conditions & facilities
Good place to stay
Stayed 4 nights in Dec 2024

10/10 Excellent

Qiutong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 6 nights in Dec 2024

10/10 Excellent

Elisia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff. Very accommodating and did some little touches for our wedding anniversary, which is really appreciated. Property is also clean and great location.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional Arrival Experience at this Hotel!
We loved the service given to us by Daniella and her team when we checked in. Though we didn’t say much, she was able to anticipate we were there for celebratory reasons and provided an exceptional arrival experience which is definitely 10/10 on all fronts. Our disappointment was in the breakfast service. The staff were generally nice but the food refill rate was extremely slow especially the popular ones. It was much better in our previous stay.
Stayed 1 night in Dec 2024

8/10 Good

CINDY, Jakarta

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was good. a decent size. bed was okay. I mentioned my VIP tier in expedia but the guy checking me in said he could not see the tier on my booking, even after I showed him my print out. so no benefits there. we didn't mind too much, as he said the hotel was fully booked & thus no room upgrade available. we were given a room in the 17th floor. what annoyed me a bit was the reservation was clearly for 2 adults and 1 kid, but we were only given two towels. every single day of my stay, I had to request for one extra towel. how hard was it to make a note for room service to provide extra towels? they did give me extra towels every time I asked for it, but then room service would remove the towels and I had to ask again. location was excellent. right next to tang lin mall so easy to get food. but there wasn't much to see in that mall to be honest. the hotel was very close to the MRT, too. overall we enjoyed our stay.
Stayed 3 nights in Dec 2024

10/10 Excellent

Joanne, Vail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here before and came back again. Convenient location. Excellent service. Clean. Food is just OK but not a primary criteria.
Stayed 1 night in Dec 2024

6/10 Okay

Brian

Stayed 6 nights in Nov 2024

10/10 Excellent

April camile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

James, Alhambra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room is too small for the price.
Stayed 1 night in Nov 2024

10/10 Excellent

Bing Bing, Richmond Hill

Stayed 2 nights in Nov 2024

6/10 Okay

shermean

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Chee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Qirui

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel near Orchard road, will come back again
Stayed 5 nights in Nov 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean. All the staff are very friendly and helpful.
Stayed 2 nights in Nov 2024

10/10 Excellent

Deven, Rochester

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this same hotel 5 years ago and it was so good and convenient that we decided to stay here again. Please keep up the good work…
Stayed 5 nights in Nov 2024

6/10 Okay

kong

Business traveller
Liked: Cleanliness
Stayed 2 nights in Nov 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Nina

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024