Note fondée sur 149 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,5 Service et personnel
4,4 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 8 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 août 2024 par James Ye, Gestion de l’hôtel
Dear Guest,Thank you for sharing this Wonderful review.We are delighted to hear that you had a comfortable stay with us.We will continuously strive to elevate the service levels at Oasia Resort Sentosa and we all look forward to welcoming you back soon.Warmest regards,James YeGuest Experience Manager
par un voyageur
Publié le 6 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 août 2024 par Lysander He, Gestion de l’hôtel
Dear Guest,Thank you for sharing your valuable review.We regret to learn that your experience fell short of your expectations.We will continuously strive to elevate the service levels at Oasia Resort Sentosa, and we all look forward to welcoming you back soon.Sincerely,Lysander He Senior Guest Experience Manager
par un voyageur
Publié le 4 août 2024 sur Hotels
오아시아의 1박은 우리 가족에게 너무나 멋진 추억으로 남았어요♡ 임비아역도 바로 앞이여서 센토사를 관광하기에 편리했어요^^
Commentaires de Gestion de l’hôtel
5 août 2024 par Lysander He, Gestion de l’hôtel
Dear HYEYEON,Thank you for sharing this amazing Five Star review.We are thrilled to hear that you had a comfortable stay and made possible by the team's hospitality. It is indeed inspiring that everyone is working together to provide excellent service to our guests, and we thank you for appreciating such efforts.We will continuously strive to elevate the service levels at Oasia Resort Sentosa, and we all look forward to welcoming you back soon.Warmest regards,Lysander He Senior Guest Experience Manager
par un voyageur
Publié le 1 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 août 2024 par James Ye, Gestion de l’hôtel
Dear Guest,Thank you for sharing this Wonderful review.We are delighted to hear that you had a comfortable stay with us.We will continuously strive to elevate the service levels at Oasia Resort Sentosa and we all look forward to welcoming you back soon.Warmest regards,James YeGuest Experience Manager
par un voyageur
Publié le 28 juill. 2024 sur Wotif
Commentaires de Gestion de l’hôtel
18 août 2024 par James Ye, Gestion de l’hôtel
Dear Guest,Thank you for sharing this Wonderful review.We are delighted to hear that you had a comfortable stay with us.We will continuously strive to elevate the service levels at Oasia Resort Sentosa and we all look forward to welcoming you back soon.Warmest regards,James YeGuest Experience Manager
par un voyageur
Publié le 27 juill. 2024 sur Expedia
Excellent resort
Commentaires de Gestion de l’hôtel
27 juill. 2024 par James Ye, Gestion de l’hôtel
Dear Guest,Thank you for sharing this Wonderful review.We are delighted to hear that you had a comfortable stay with us.We will continuously strive to elevate the service levels at Oasia Resort Sentosa and we all look forward to welcoming you back soon.Warmest regards,James YeGuest Experience Manager
par un voyageur
Publié le 26 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 juill. 2024 par James Ye, Gestion de l’hôtel
Dear Guest,Thank you for sharing this Wonderful review.We are delighted to hear that you had a comfortable stay with us.We will continuously strive to elevate the service levels at Oasia Resort Sentosa and we all look forward to welcoming you back soon.Warmest regards,James YeGuest Experience Manager
par un voyageur
極不推薦
Publié le 24 juill. 2024 sur Hotels我們住了3晚有2晚都是沒有清潔房間，經多次追問才安排清潔😢
另外，訂房房間是開陽景色，但事實是對對面的酒店房。
房間都不是清潔的
房間防盜眼，浴缸去水位都是壞的。
下次一定不會入住！！
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Prince Lai, Gestion de l’hôtel
Dear Guest,Thank you for sharing your valuable review.We strive to provide comfortable accommodation and look after the wellness of all our guests, we deeply regret that your experience fell short of your expectations.We will certainly address the concerns you have enumerated in your review, and we hope that we may be of service to you once again.Warmest regards,Prince LaiGuest Service Executive
par un voyageur
Publié le 22 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 juill. 2024 par Darren Yang, Gestion de l’hôtel
Dear Guest,Thank you for sharing this amazing review.We are thrilled to hear that you had a comfortable stay and made possible by the team's hospitality. It is indeed inspiring that everyone is working together to provide excellent service to our guests and we thank you for appreciating such efforts.We will continuously strive to elevate the service levels at Oasia Resort Sentosa and we all look forward to welcoming you back soon.Warmest Regards,Darren Yang Senior Guest Experience Manager
par un voyageur
Publié le 22 juill. 2024 sur Expedia
The hotel is so under staff, when we arrived with 10 luggages and bags, there is NO ONE to assist. We had to bring up all luggages ourselves via stairs. This is not acceptable.
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Lysander He, Gestion de l’hôtel
Dear Yujun,Thank you for sharing your experience. I sincerely apologize for the inconvenience you faced due to the lack of assistance with your luggage. This is not the standard of service we aim to provide. We are addressing our staffing issues to ensure such situations do not occur in the future. We value your feedback and will ensure to continuously improve our service standard.We hope to be of your service again.Warm RegardsLysander HeSenior Guest Experience Manager
