Note fondée sur 932 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,4 Service et personnel
4,3 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 11 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Selwyn Lim, Gestion de l’hôtel
Dear Pierre Yves,Thank you for staying at Rendezvous Hotel Singapore and for giving us a perfect score.We’re thrilled to know that you had an exceptional experience with us. Your feedback means a lot to our team.We look forward to welcoming you back for another wonderful stay.Warm regards,Selwyn LimHotel ManagerRendezvous Hotel Singapore"Romance the world"
par un voyageur
Very good overall
Publié le 26 juill. 2024 sur HotelsVery good hotel overall. Excellent location, for shopping, museum visits, downtowns restaurants, and transportation
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Selwyn Lim, Gestion de l’hôtel
Dear Gilles,Thank you for staying at Rendezvous Hotel Singapore and for sharing your positive feedback.We are pleased to hear that you enjoyed our excellent location, which offers convenient access to shopping, museums, downtown restaurants, and transportation. Your satisfaction is our priority, and we are glad to have met your expectations.We look forward to welcoming you back on your next visit.Warm regards,Selwyn LimHotel ManagerRendezvous Hotel Singapore"Romance the world"
par un voyageur
Super hôtel en centre ville
Publié le 24 avr. 2024 sur HotelsSuper hôtel en centre ville
Commentaires de Gestion de l’hôtel
29 avr. 2024 par Selwyn Lim, Gestion de l’hôtel
Dear riad,Thank you for choosing to stay at Rendezvous Hotel Singapore and for sharing your feedback with us.We're thrilled to hear that you enjoyed your stay with us and found our hotel to be great, especially our convenient location.We hope to have the pleasure of welcoming you back for another great stay in the future.Warm regards,Selwyn LimHotel ManagerRendezvous Hotel Singapore"Romance the world"
par un voyageur de Levis
Publié le 28 mars 2024 sur Expedia
wow, extra clean room, pool and hot tub wow!
and They accept my early check-in . Thank you
Commentaires de Gestion de l’hôtel
1 avr. 2024 par Selwyn Lim, Gestion de l’hôtel
Dear Bernard,Thank you for sharing your experience with us. We're thrilled to hear that you were impressed with our extra clean rooms, as well as our pool facilities. We're delighted that you appreciated our flexibility in accommodating your early check-in request.Your kind words are truly appreciated, and we hope to have the pleasure of welcoming you back for another exceptional stay in the future.Warm regards,Selwyn LimHotel ManagerRendezvous Hotel Singapore"Romance the world"
par un voyageur
Publié le 24 oct. 2023 sur Hotels
Hôtel joli , avec un bagagiste très sympa . Accueil aussi très sympa Vilo est souriante et disponible.
Chambre très sympa , mini bar gratuit . Salle de bain très fonctionnelle . Toilettes chauffantes avec jets . Peignoirs et pantoufles . Top
Ménage n'est pas fait dans les coins
Vue moche de notre chambre .
Piscine très chouette et très agréable
Commentaires de Gestion de l’hôtel
24 nov. 2023 par Manoharan, Gestion de l’hôtel
Dear Anne,Thanks for sharing your experience! Thrilled you enjoyed the friendly service, well-appointed room, and the extra perks like the free mini bar. Apologies for any oversight in cleaning we'll address that. Despite the room view, we're glad you found the swimming pool enjoyable. Looking forward to your next visit.RegardsManoharan KunjukananAssistant Front Office ManagerRendezvous Hotel Singapore
par un voyageur
Publié le 12 sept. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
14 févr. 2024 par Rendezvous Hotel Singapore, Gestion de l’hôtel
Dear Jonathan,We sincerely apologize for falling short of meeting your expectations during your recent stay with us. Your feedback is valuable to us, and we regret that your experience did not reflect the high standards of service and comfort that we strive to provide to all our guests.Please rest assured that we take your feedback seriously, and we will use it to identify areas for improvement. Our aim is to ensure that every guest has a positive and memorable experience with us, and we regret that we did not achieve this during your stay.Once again, we apologize for any inconvenience caused, and we hope to have the opportunity to welcome you back in the future and provide you with the exceptional experience you deserve.Warm regards,Rendezvous Hotel Singapore"Romance the world"
par un voyageur
Publié le 15 juill. 2023 sur Expedia
Hôtel très propre localisé à quelques minutes de 2 bouches de métro (MTR) et à environ 1 km du centre de congrès Suntec.
Personnel attentionné.
Commentaires de Gestion de l’hôtel
14 févr. 2024 par Rendezvous Hotel Singapore, Gestion de l’hôtel
Dear Julie,Thank you for sharing your positive feedback with us. We're delighted to hear that you found our hotel very clean and appreciated its proximity to MRT stations and the Suntec convention center. It's also great to know that our staff provided attentive service during your stay.We hope to welcome you back to Rendezvous Hotel Singapore in the future.Warm regards,Rendezvous Hotel Singapore"Romance the world'
par un voyageur
Very very long check-in
Publié le 4 mars 2020 sur HotelsHotel was great, clean and comfortable room and great location.
However, really frustated with the service.
When we got in after 15 hours of travel, the lady at the front desk insisted heavily that the room we had booked (deluxe room, 28 m2) was too small to have the baby cots we had asked for when we made the booking.
She wanted us to pay for a very expensive upgrade for a bigger room.
We asked to see the room we had booked first, instead she took us to the upgraded room.
We asked again to see our room, she wasn't sure if she could show us one, as they were many bookings at the moment (during coronavirus, really?).
We said we didn't want the upgrade, she finally showed us a Deluxe Room - offering for a discount on the upgrade on the way... The Deluxe Room was definitely big enough to have the 2 baby cots, but they weren't there.
We said we would take it, but then she wanted us to come back once again to reception to sign a document... Come ON !
So basically check-in took one hour, we felt like they were trying to get more money from us by any means, and we had to wait for another half-hour to get the 2 baby cots that we had reserved and some extra towels.
Not what you expect after travelling for many hours.
Also, when we left, we asked to leave some bags for a few days and then wouldn't allow us to do so, even if we paid, unless we had a return date at the hotel.
Lastly, the hotel has shower rooms by the pool if you do a late check-out, but the water is cold.
Commentaires de Gestion de l’hôtel
5 mars 2020 par Douglas Fernandez, Gestion de l’hôtel
Dear Nathalie,
Thank you for your review and we are sorry that you did not have an enjoyable stay. We will review the areas of concerns highlighted for our improvement.
The team look forward to hosting you again soon.
Kind regards
Douglas Fernandez
Hotel Manager
par un voyageur
Parfait
Publié le 1 mars 2020 sur HotelsCommentaires de Gestion de l’hôtel
5 mars 2020 par Douglas Fernandez, Gestion de l’hôtel
Dear Christophe,
Thank you for your review and we are happy that you had an enjoyable stay.
The team look forward to hosting you again soon.
Kind regards
Douglas Fernandez
Hotel Manager
par un voyageur de Paris
Publié le 2 févr. 2020 sur Expedia
Belle hôtel de bon standing. Personnel compétent et agréable. Un excellent séjour.
Commentaires de Gestion de l’hôtel
18 févr. 2020 par Douglas Fernandez, Gestion de l’hôtel
Dear Jerome,
Thank you for your review and we are happy that you had an enjoyable stay.
The team look forward to hosting you again soon.
Kind regards
Douglas Fernandez
Hotel Manager
