Note fondée sur 592 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,2 Service et personnel
4,0 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Excellent
Publié le 4 déc. 2022 sur HotelsTrès bien situé et plusieurs commodités.
Commentaires de Gestion de l’hôtel
5 déc. 2022 par With Heartfelt Appreciation, Gestion de l’hôtel
Dear Gina,Greetings! Thank you for choosing Somerset Bencoolen for your holiday in our city-state and for reviewing your recent stay at our serviced residence. We are delighted your partner and you had a wholly enjoyable and comfortable stay with us and that you found our central location with easy accessibility to many eateries, nearby malls and public transport options ideal for your holiday here.---With your stay experience at our serviced residence, we sincerely hope Somerset Bencoolen will now be your choice lodging whenever you are back in Singapore, and you will also recommend us to your family and friends. It has been our great pleasure being service to your partner and you, and all of us earnestly look forward to welcoming you back.. We are at your service, and we wish both of you well. Thank you for your valued support. --Kind regards, The management of Somerset Bencoolen
par un voyageur de Quebec
Publié le 17 avr. 2019 sur Expedia
Tres bel hotel, bien situé, petit dejeuner tres bon.
Commentaires de Gestion de l’hôtel
18 avr. 2019 par With Heartfelt Appreciation, Gestion de l’hôtel
Dear Valued Guest,
Greetings from your friendly team at Somerset Bencoolen! Thank you for choosing our centrally located serviced residence and for awarding a perfect rating for your overall stay experience with us. We are delighted you enjoyed all aspects of your stay with us and found our spacious apartment comfortable and clean. All of us truly hope you will now make Somerset Bencoolen your choice lodging whenever your travels bring you back to our garden-city. If there is anything we may assist you with your stays, please do not hesitate to let us know as we would be most happy to be of assistance to you. Thank you for giving us the great privilege and pleasure of being of service to you. We earnestly look forward to welcoming you back and being of service to you again. We truly appreciate your valued support.
Kind regards,
Cynthia Lim,
Manager, Social Media and Partnerships
par un voyageur de Quebec
Publié le 1 avr. 2019 sur Expedia
Le déjeuné est tres bien, les chambres sont belle et propre
Commentaires de Gestion de l’hôtel
2 avr. 2019 par With Heartfelt Appreciation, Gestion de l’hôtel
Dear Valued Guest,
Greetings from your friendly team at Somerset Bencoolen and welcome back! Thank you for choosing our centrally located serviced residence and for your positive feedback. We are delighted you enjoyed most aspects of your stay with us and have found good value in your stay.
All of us sincerely hope you will now make our residence your favourite lodging in Singapore and if there is anything we may assist you with your future stays with us, we cordially invite you to contact us as we would be very happy to be of assistance to you. We have enjoyed being of service to you and we earnestly hope to welcome you back soon. We are at your service. Thank you.
Kind regards,
Cynthia Lim,
Resident Relations Manager
par un voyageur de VENDRES
Publié le 3 mars 2019 sur Expedia
SERVICE TRES AGREABLE A L ECOUTE PROPRE ON AS PASSER UNE EXELENTE SEMAINES DANS CET ETABLISSEMENT
Commentaires de Gestion de l’hôtel
4 mars 2019 par With Heartfelt Appreciation, Gestion de l’hôtel
Dear Valued Guest,
Greetings from your friendly team at Somerset Bencoolen! Thank you for choosing our centrally located serviced residence and for your positive feedback. We are delighted you enjoyed all aspects of your stay with us and our spacious apartment was suitable for your stay requirements and comfort. We are also heartened to learn you found our central location with easy accessibility to many eateries and MRT stations convenient and ideal for your holiday here. All of us are truly humbled and grateful for your lovely compliment for our service as it inspires us to always provide the highest level of service in our industry. We sincerely hope you will now make our residence your choice lodging whenever you are back on our friendly shore and we invite you to let us know if there is anything we may assist you with. It has been our great pleasure to have been of service to you and we sincerely look forward to welcoming you back in the future. Thank you for your valued support.
Kind regards,
Cynthia Lim,
Resident Relations Manager
par un voyageur
Très bon choix
Publié le 7 févr. 2019 sur HotelsBien situé, belle piscine sur le toit, un peu âgé mais très bien conservé.
Commentaires de Gestion de l’hôtel
8 févr. 2019 par With Heartfelt Appreciation, Gestion de l’hôtel
Dear Pierre,
Greetings from your friendly team at Somerset Bencoolen! Thank you for choosing our centrally located serviced residence and for your positive feedback. We are delighted you enjoyed most aspects of your stay with us and liked spending time at our rooftop pool area. We are also heartened to learn you have found our central location with easy accessibility to many eateries and MRT stations convenient and ideal for your holiday here.
Thank you for your valuable feedback on the condition of this property. We sincerely apologise for any disappointment caused to you. We are happy to share that our management is currently working with the relevant persons on refurbishment plans for this property and these works shall commence later thus year. It has been our great pleasure to have been of service to you and we sincerely look forward to welcoming you back in the future. Thank you for your valued support.
Kind regards,
Cynthia Lim,
Resident Relations Manager
par un voyageur
Vétuste ...
Publié le 21 sept. 2018 sur HotelsNous avons réservé cet hôtel pour sa proximité du centre ville et du MRT, à notre arrivée passé le hall d'entrée présentable nous découvrons un hôtel très vétuste avec une climatisation qui n'a marché que le 1er jour un buffet de petit déjeuner lamentable et mal reaprovisioner ...
Les chambres bien que vieilles étaient sympathiques, propres et spacieuses.
La piscine manquait malheureusement d'ombres, le soleil étant fort à Singapour, je n'ai pu en profiter et le jacuzzi ne marchait pas...
Ayant fait trois hôtels différents dans cette ville, je ne recommande pas cet établissement.
Commentaires de Gestion de l’hôtel
23 sept. 2018 par With Sincere Apologies, Gestion de l’hôtel
Dear Valued Guest,
Greetings! Thank you for choosing our serviced residence for your recent holiday in Singapore. We truly appreciate your valuable and candid feedback regarding the condition of this centrally located property and we sincerely apologise for the disappointment caused to you. Kindly allow us to assure you our management is presently reviewing improvement plans for this property and shall be scheduling more maintenance works in our apartments in the meantime.
We are truly sorry for the shortfalls in our housekeeping service. Please be assured we shall be reviewing the current Continental Breakfast menu for improvements. All of us sincerely hope you will give us another chance to host you again as we truly wish to create a better stay experience for you. We have enjoyed being of service to you and we earnestly hope to welcome you back, perhaps after refurbishment works have been completed. Thank you.
Kind regards,
Cynthia Lim,
Resident Relations Manager
par un voyageur
Bonne adresse à Singapour
Publié le 3 août 2018 sur HotelsL'hôtel est très bien situé. Nous avons vraiment apprécié l'hébergement constitué de deux belles chambres reliées entre elles par un grand séjour cuisine. Deux salles de bains très spacieuses l'une avec bain l'autre avec douche. Les prestations sont haut de gamme. La piscine constituée d'une grande piscine pour nager, une plus petite pour les enfants type pataugeoire et un bain à remous. Les serviettes de piscine sont fournies à l'entrée de la piscine. Vestiaires pour se changer. Elle est située au dernier étage et donne une vue de jour comme de nuit sur la ville. Le quartier est très calme et facile d'accès. Nous circulions en taxi mais le métro est juste en face si on préfère. Réception disponible et serviable, garde des bagages le dernier jour sans surcoût. Le petit déjeuner est inclus avec la chambre. Simple et sans choix excessif mais correct.
Commentaires de Gestion de l’hôtel
7 août 2018 par With Heartfelt Appreciation, Gestion de l’hôtel
Dear Jean Christophe,
Greetings from your friendly team at Somerset Bencoolen! Thank you for choosing our centrally located serviced residence for recent family holiday in Singapore and for your valuable feedback on your overall stay experience with us. We are delighted you had enjoyed all aspects of your stay with us and have found our spacious 2-bedroom apartment comfortable and ideal for your stay requirements. We are also heartened to learn you enjoyed spending time at our rooftop pool and we sincerely hope you managed to view the captivating evening view of our city from this area. We sincerely hope you will now make Somerset Bencoolen your favourite lodging whenever your travels bring you back. It has been our great privilege and pleasure to have been of service to your lovely family and you. All of us earnestly look forward to welcoming you back for more enjoyable and comfortable stays. We are at your service. Thank you for your valued support.
Kind regards,
Cynthia Lim,
Resident Relations Manager
Recommandé
pour Tout le mondepar un voyageur de Singapore
Nice hotel, very well situated.
Publié le 23 août 2017 sur Expedia
Emplacement : The train (metro) is nearby. We need about 20mn to reach the Marina Bay for example. Many restaurants all around too. Two nice temples at 5mn walking.
The staff is very nice. The panoramic view and the swiming-pool on the roof are GREAT !
The flat is cleaned and the towels changed off every day : of course ****!
We have appreciated staying cool in the hotel at night, after each long daily trip indeed!
Commentaires de Gestion de l’hôtel
25 août 2017 par With Heartfelt Appreciation, Gestion de l’hôtel
Dear Mylène ,
Greetings from your friendly team at Somerset Bencoolen! Thank you for choosing our centrally located serviced residence for your recent holiday in Singapore and for your positive feedback. We are delighted you had an enjoyable and comfortable stay with us and had especially like spending time at our rooftop pool area with its scintillating view.
All of us have truly enjoyed being of service to you and we genuinely look forward to welcoming you back for more great stays with us. We are at your service. Thank you for your valued support.
Kind regards,
Cynthia Lim,
Resident Relations Manager
par Nathalie
Nous avons adoré
Publié le 21 août 2017 sur HotelsTres bien placé, a 25 min de marche du Merlion.
Appartement et piscine tres agréables!
Commentaires de Gestion de l’hôtel
23 août 2017 par Cynthia, Gestion de l’hôtel
Dear Natalie,
Greetings from your team at Somerset Bencoolen! Thank you for choosing our centrally located serviced residence and for awarding a perfect rating for your recent stay with us. All of us are delighted you had a wholly enjoyable and comfortable stay with us. We are also heartened to learn you have found our central location ideal and convenient. We sincerely hope you will now make our residence your choice lodging whenever your travels bring you back to our friendly shore. It has been our great privilege and pleasure to have been of service to you and all of us earnestly look forward to welcoming you back for more enjoyable and comfortable stays. We are at your service. Thank you for your valued support.
Kind regards,
Cynthia Lim,
Resident Relations Manager
par Sophie
Beau séjour
Publié le 16 août 2017 sur HotelsTrès beau séjour dans cet hôtel. Accueil agréable, petit déjeuné en terrasse et piscine fantastique.
Quand à l'emplacement, il est idéal pour se rendre partout en métro grâce à 2 stations à proximité et une 3ème (sur la ligne bleue) ouvrira très prochainement juste au coin de la rue !
Commentaires de Gestion de l’hôtel
23 août 2017 par Cynthia, Gestion de l’hôtel
Dear Sophie,
Greetings from your friendly team at Somerset Bencoolen! Thank you for choosing our centrally located serviced residence and for your positive feedback. All of us are truly thankful and inspired by your lovely compliment for our service. We sincerely hope you will now make our residence your choice lodging whenever your travels bring you back to our friendly shore. It has been our great pleasure to have been of service to you and all of us earnestly look forward to welcoming you back for more enjoyable and comfortable stays. We are at your service. Thank you for your valued support.
Kind regards,
Cynthia Lim,
Resident Relations Manager
