Note fondée sur 214 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,7 Service et personnel
4,7 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Bien situé, bon accueil
Publié le 3 mai 2024 sur HotelsTrès bien situé, à côté de Marina Bay, du métro. Donc possibilité de se déplacer très facilement. Hôtel très agréable
par un voyageur
Publié le 21 oct. 2022 sur Expedia
Magnifique et moderne hôtel.
Super équipements avec piscine à débordement, gym fonctionnelle.
Hôtel très propre situé dans le centre de Singapour et très bien desservi par les transports.
Le point négatif je dirais le personnel qui pour un hôtel 5 étoiles n’était pas vraiment à la hauteur. Pas de sourire, aucun service client, attente parfois longue à la réception ( 15 min) sans excuse .
Commentaires de Gestion de l’hôtel
10 déc. 2022 par Paulo Salazar, The Clan Hotel- Be One of Us, Gestion de l’hôtel
Dear Marc, Thank you for taking the time to send us feedback on your recent stay with us. We look forward to welcoming you again soon.
par un voyageur
Publié le 21 janv. 2022 sur Expedia
Chambre magnifique, très bien équipée, lit confortable. Hôtel à recommander.
Commentaires de Gestion de l’hôtel
4 févr. 2022 par Paulo Salazar, Front Office Manager, Gestion de l’hôtel
Dear Pascal,
Thank you for taking the time to write us a review in this platform.
We are delighted to learn that you had an over-all enjoyable stay with us.
We look forward to welcoming you back soon.
par un voyageur
Publié le 8 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 sept. 2024 par The Clan Keeper, Gestion de l’hôtel
Dear Esteemed Guest Jeselyn,We sincerely appreciate your valuable feedback regarding your recent hotel experience. We are delighted to learn that you had a pleasant stay with us. Your kind words serve as a testament to our continuous efforts in providing exceptional hospitality. We look forward to the opportunity of welcoming you back soon.Thank you for choosing our hotel.Warm Regards,The Clan Keeper Be One of Us
par un voyageur
Publié le 4 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 sept. 2024 par The Clan Keeper, Gestion de l’hôtel
Dear Esteemed Guest Rina,We sincerely appreciate your valuable feedback regarding your recent hotel experience. We are delighted to learn that you had a pleasant stay with us. Your kind words serve as a testament to our continuous efforts in providing exceptional hospitality. We look forward to the opportunity of welcoming you back soon.Thank you for choosing our hotel.Warm Regards,The Clan Keeper Be One of Us
par un voyageur
Publié le 24 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 sept. 2024 par The Clan Keeper, Gestion de l’hôtel
Dear Esteemed Guest Wenhsin,We sincerely appreciate your valuable feedback regarding your recent hotel experience. We are delighted to learn that you had a pleasant stay with us. Your kind words serve as a testament to our continuous efforts in providing exceptional hospitality. We look forward to the opportunity of welcoming you back soon.Thank you for choosing our hotel. Warm Regards,The Clan Keeper Be One of Us
par un voyageur
Publié le 21 juill. 2024 sur Expedia
The service is excellent, very helpful and polite staff, especially Mr Jeddy, who is sincere and shows his care about your stay.
Water pressure is good with clean room ready.
Swimming pool is wonderful during day and night, just that you need to accept the limited sunbeds available.
An overall excellent experience and we would definitely choose The Clan for our next visit.
Commentaires de Gestion de l’hôtel
4 sept. 2024 par The Clan Keeper, Gestion de l’hôtel
Dear valued guest,We are truly humbled by your heartfelt accolades! Your kind words about our exceptional service, attentive staff, and outstanding facilities have warmed our hearts. Mr. Jeddy, in particular, is thrilled to have made a meaningful impact on your stay. We're delighted that you enjoyed our pristine rooms, refreshing swimming pool, and serene ambiance, both day and night. Regarding the limited sunbeds, we appreciate your understanding and will explore opportunities to enhance our poolside experience. Thank you for choosing The Clan, and we eagerly anticipate your return, when we can once again exceed your expectations.Warm RegardsThe Clan KeeperBe One Of Us
par un voyageur
Publié le 16 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 sept. 2024 par The Clan Keeper, Gestion de l’hôtel
Dear Esteemed Guest Dagmar,We sincerely appreciate your valuable feedback regarding your recent hotel experience. We are delighted to learn that you had a pleasant stay with us. Your kind words serve as a testament to our continuous efforts in providing exceptional hospitality. We look forward to the opportunity of welcoming you back soon.Thank you for choosing our hotel.Warm Regards,The Clan Keeper Be One of Us
par un voyageur
Buen hotel en buena ubicación
Publié le 11 juill. 2024 sur HotelsMuy buen hotel. Cuidan todos los detalles. Limpio y espacioso, bien localizado. El desayuno buffet es muy bueno y en general todo el restaurante. Buenos baños y extraordinarias camas
Commentaires de Gestion de l’hôtel
4 sept. 2024 par The Clan Keeper, Gestion de l’hôtel
Dear Discerning Guest Fernando,We are absolutely delighted to have exceeded your expectations in every aspect of your stay! Your praise for our meticulous attention to detail, immaculate and spacious accommodations, and prime location is truly appreciated. We're thrilled that our buffet breakfast and restaurant offerings impressed your palate, and that our luxurious bathrooms and extraordinary beds provided the ultimate comfort and relaxation. Your kind words are a testament to our unwavering commitment to excellence, and we can't wait to welcome you back for another exceptional experience.Warm RegardsThe Clan KeeperBe One Of Us
par un voyageur
Publié le 9 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 sept. 2024 par The Clan Keeper, Gestion de l’hôtel
Dear Esteemed Guest ,We sincerely appreciate your valuable feedback regarding your recent hotel experience. We are delighted to learn that you had a pleasant stay with us. Your kind words serve as a testament to our continuous efforts in providing exceptional hospitality. We look forward to the opportunity of welcoming you back soon.Thank you for choosing our hotel.Warm Regards,The Clan Keeper Be One of Us