Note fondée sur 580 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,8 Service et personnel
4,8 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Grand hôtel mais rapport qualité prix discutable
Publié le 3 janv. 2019 sur HotelsGrand hôtel digne d’un palace avec tout ce qu’il faut et un personnel au petit soins. Les vue sur la baie sont magnifiques et le restaurant de haut niveau. Petit déjeuner correct pour ce niveau. Brasserie décevante avec peu d’attention, des oublis un manque de rigueur evident et une attitude désinvolte vis-à-vis du client même un soir avec très peu de monde. Limite scandaleux pour un tel établissement.
Commentaires de Gestion de l’hôtel
4 janv. 2019 par Giovanni Viterale, Gestion de l’hôtel
Dear Guest,
Thank you for sharing your valuable feedback and please accept our most sincere apologies for the inconveniences caused.
We appreciate your patronage and look forward to the opportunity of welcoming you back.
Kind regards,
Cavaliere Giovanni Viterale
General Manager
par un voyageur
Magique
Publié le 20 sept. 2015 sur HotelsRemarquable
Commentaires de Gestion de l’hôtel
26 avr. 2016 par Giovanni Viterale, Gestion de l’hôtel
Dear Guest,
Thank you for taking the time sharing your Fullerton Bay Hotel experience and for the preference!
We value and appreciate your feedback and endorsement and we look forward to welcome you back to the heart of Singapore!
Kind regards,
Giovanni Viterale
General Manager
par un voyageur de toulouse
hotel fullerton bay à singapour
Publié le 17 août 2011 sur Hotelsféérique, il faut absolument prendre la chambre bay view !
tout est extraordinaire! ne pas manquer d'aller boire un verre sur la terrasse.
par un voyageur
Publié le 25 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 août 2024 par Gino Tan, Gestion de l’hôtel
Dear Mandy, thank you for choosing The Fullerton Bay Hotel Singapore as your accommodation of choice and for sharing your experience! We look forward to welcoming you back for another memorable stay. Yours sincerely, Gino Tan - Country General Manager
par un voyageur
Publié le 21 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 juill. 2024 par Gino Tan, Gestion de l’hôtel
Dear Yohan, thank you for the perfect rating! We're thrilled to know that you enjoyed your stay with us. We look forward to welcoming you back for another memorable stay. Yours sincerely, Gino Tan - Country General Manager
par un voyageur
Good. Not great.
Publié le 16 juill. 2024 sur HotelsHotel is beautiful. However, The Lantern restaurant bar was mostly closed due to construction and a private event. We were never told of the construction. Two large events in the large front room so we couldn't use that space. The tea area was so crowded we couldn't get a seat. Seemed like the hotel was more interested in singular events than supporting current (and future) guests of the hotel.
Commentaires de Gestion de l’hôtel
23 juill. 2024 par Gino Tan, Gestion de l’hôtel
Dear Thatcher, thank you for your feedback. We sincerely apologize for the inconvenience caused by the construction and private events during your stay. We value all our guests and regret any disruptions experienced. To ensure a better experience, we recommend reserving our dining outlets in advance. Your comments are important to us, and we will work to ensure better communication and accessibility in the future.
par un voyageur
Publié le 13 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 août 2024 par Gino Tan, Gestion de l’hôtel
Dear Shivali, thank you for choosing The Fullerton Bay Hotel Singapore as your accommodation of choice and for sharing your experience! We look forward to welcoming you back for another memorable stay. Yours sincerely, Gino Tan - Country General Manager
par un voyageur
Publié le 12 juill. 2024 sur Expedia
Excellent, hotel, spectacular views, professional, respectful staff, clean room and surroundings, we will come back again to stay, thanks
Commentaires de Gestion de l’hôtel
16 juill. 2024 par Gino Tan, Gestion de l’hôtel
Dear Merle, thank you for choosing The Fullerton Bay Hotel Singapore as your accommodation of choice and for sharing your experience! We look forward to welcoming you back for another memorable stay. Yours sincerely, Gino Tan - Country General Manager
par un voyageur
unpleasant experience
Publié le 12 juill. 2024 sur HotelsI paid $1203 per nite for a king size bed room and had requested for high floor. Upon arrival i was told only 5th floor is and was allocated room.517. it was 2 single beds joined to be a king bed! Which i find it totally unacceptable! I had to go thru a few staffs and argued about it before a proper room is allocated to me! When requesting for water n other amenities it takes them at least half and hour to arrival in which I have to call twice!
Commentaires de Gestion de l’hôtel
16 juill. 2024 par Gino Tan, Gestion de l’hôtel
Dear Serina. Thank you for sharing your feedback with us. We deeply regret the inconvenience you faced during your recent stay. We understand how frustrating it must have been to not receive the room you requested, and we apologize for the delay in delivering amenities.Please be assured that your experience does not reflect the standard of service we strive to provide. We would like to make it right and ensure that your future stays are comfortable and enjoyable.To address your concerns directly, our Duty Manager will be reaching out to you via email shortly. We appreciate your patience and look forward to resolving this matter to your satisfaction. Yours sincerely, Gino Tan - Country General Manager
par un voyageur
Publié le 12 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 juill. 2024 par Gino Tan, Gestion de l’hôtel
Dear David, thank you for choosing The Fullerton Bay Hotel Singapore as your accommodation of choice and for sharing your experience! We look forward to the pleasure of welcoming you back for another memorable stay. Yours sincerely, Gino Tan - Country General Manager
