Ratings based on 965 Guest Reviews

Hear it directly from our travellers
3.8 out of 5
95% of guests recommend
3.8 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
3 out of 5
by A traveller

Posted Sep. 9, 2024 on Expedia
Good breakfast buffet
Comment from Hotel Management
Sep. 15, 2024 by vhb, Hotel Management
Dear Valued Guest,Thank you for taking time to provide us review of your recent stay.It is great to know the breakfast suit to your liking. We will continue to improve our products and services.Hope to see you back soon !Live Like a Local- Eat. Play. Explore.The Management
4 out of 5
by A traveller

Posted Sep. 3, 2024 on Hotels
Comment from Hotel Management
Sep. 22, 2024 by vhb, Hotel Management
Dear Valued Guest.Thank you for your kind review of your recent stay.We looking forward to welcome you back in the near future.Live Like a Local- Eat. Play. Explore.The Management
4 out of 5
by A traveller

Home away from home

Posted Sep. 2, 2024 on Hotels
Staff remembered me from last stay and i was so glad to spend my bday there The sleep was excellent and no noise at all Sad i didnt get to seee my favourite staff but felt good to be back
Comment from Hotel Management
Sep. 5, 2024 by vhb, Hotel Management
Dear Valued Guest,Thank you for your time to review your recent stay with us.You kind comment are greatly appreciated. Let us know who is your favorite staff member ? We hope to see you soon !Live Like a Local- Eat. Play. Explore.The Management
3 out of 5
by A traveller

Posted Jul. 31, 2024 on Expedia
We had a family room which was wierdly a superking and a single bed rather than 2 doubles. The room was fine, clean and comfortable. The main thing missing is that this hotel does not have a bar! There are 2 restaurants which we didnt try as we felt they were very expensive but the lack of bar meant you cant get a drink when you're by the pool. The pool was nice and cool, and although there weren't many sunloungers, most people weren't staying there long, so we didnt struggle to get one. The hotel is convenient as its only a block away from Bugis MRT.
Comment from Hotel Management
Aug. 7, 2024 by vhb, Hotel Management
Dear Valued Guest,Thank you for your time to provide us feedback of your recent stay.We are sorry for not able to meet your stay expectation. There is a bar located at the hotel lobby at level 3 which open after 5pm. We valued your feedback and will definitely improve our products and services.Looking forward to welcome you back soon .Live Like a Local- Eat. Play. Explore.The Management
3 out of 5
by A traveller

Posted Jul. 27, 2024 on Hotels
Comment from Hotel Management
Aug. 4, 2024 by vhb, Hotel Management
Dear Valued Guest,Thank you for taking time to provide us feedback of your recent stay.Your kind reviews and comments allow us to improve our products and services. We hope to welcome you back in the near future.Live Like a Local- Eat. Play. Explore.The Management
4 out of 5
by A traveller

Posted Jul. 10, 2024 on Expedia
Staff very friendly and helpful. Clean and tidy and well serviced. The only downside was the bathroom door was badly repaired from water damage at some time
Comment from Hotel Management
Jul. 11, 2024 by vhb, Hotel Management
Dear Valued Guest,Thank you for your kind review of your recent stay.We hope to serve you in the near future.We will continue to improve our products and services.Live Like a Local- Eat. Play. Explore.The Management
4 out of 5
by A traveller

Posted Jul. 3, 2024 on Expedia
Very comfortable bed. Such great access to Bugis MRT
Comment from Hotel Management
Jul. 4, 2024 by vhb, Hotel Management
Dear Valued Guest,Thank you for your kind review of your recent stay.It is great to know you had an enjoyable stay.We looking forward to welcome you back soon.Live Like a Local - Eat. Play. Explore.The Management
4 out of 5
by A traveller

Posted Jul. 3, 2024 on Hotels
Comment from Hotel Management
Jul. 8, 2024 by vhb, Hotel Management
Dear Valued Guest,Thank you for your time and kind review of your recent stay.We looking forward to see you back soon.Live Like a Local -Eat. Play. Explore.The Management
4 out of 5
by A traveller

Great staff

Posted Jul. 2, 2024 on Hotels
The service was excellent as always Despite noise from some other guests, Jeffrey was quick to offer suggestions to rectify it and I was very happy to see Sobana again. Thank you for always ensuring guest comfort and I have seen how efficient staff are as usual again first hand bed and pillows were fabulous, room was towards the quieter side of hotel as requested.
Comment from Hotel Management
Jul. 4, 2024 by vhb, Hotel Management
Dear Valued Guest,Thank you for your kind review of your recent stay.Your kind comments of our team members- Jeffrey and Sobana is greatly appreciated.We looking forward to welcome you back soon.Live Like a Local - Eat. Play. Explore.The Management
1 out of 5
by A traveller

Posted Jun. 30, 2024 on Expedia
Comment from Hotel Management
Jul. 24, 2024 by vhb, Hotel Management
Dear Valued Guest,Thank you for taking time to provide us feedback of your recent stay.Please reach out to us for further assistance at your earliest convenience.Live Like a Local- Eat. Play. Explore.Thank youThe Management