Note fondée sur 18 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,5 Service et personnel
4,3 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 5 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
28 août 2024 par Serina , Gestion de l’hôtel
Dear Alex,Greetings from Village Residence Hougang!Thank you for staying with us and taking your time to review our Residence. We are delighted to know that you had a comfortable stay with us.We look forward to welcome you again in the near future!Live Like a Local – Eat. Play. ExploreSerina YeoResidence ManagerVillage Residence Hougang
par un voyageur
Excellent home stay.
Publié le 27 juill. 2024 sur HotelsAmenities were excellent with the Hougang Mall 1. Eating places and supermarkets are well within reach. Gym and pool are good.
Apartment was quite clean, spacious, and comfortable, which made us feel at home. Staff were also friendly when we were checking in. Provided towels are very good.
However, one of the bed pillows provided was soiled. Additionally, they should consider keeping a spare roll of toilet paper in the bathroom, as currently you are only provided with one roll until housekeeping comes in on alternate days.
Commentaires de Gestion de l’hôtel
28 juill. 2024 par Serina Yeo, Gestion de l’hôtel
Dear Guest,Greetings from Village Residence Hougang!Thank you for taking your valuable time to write this review on our Residence. While we are glad that your overall experience with us had been a great one. You can be assured that we are taking steps to address the issues that you have pointed out and we continue to work hard to deliver the best service to all our guests.Once again, thank you for making Village Residence Hougang your preferred choice of accommodation.Live Like a Local – Eat. Play. ExploreSerina YeoResidence ManagerVillage Residence Hougang
par un voyageur
Publié le 24 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 juill. 2024 par Serina Yeo, Gestion de l’hôtel
Dear Guests,Greetings from Village Residence Hougang!Thank you for taking your valuable time to write this great review. We are delighted to know that you had a comfortable and enjoyable stay. Once again, thank you for making Village Residence Hougang your preferred choice of accommodation.Live Like a Local – Eat. Play. ExploreSerina YeoResidence ManagerVillage Residence Hougang
par un voyageur
Publié le 27 déc. 2023 sur Expedia
Overall stay is good and clean. H/e the poolside badly maintain, flimsy drainage and loose pool tiles
Commentaires de Gestion de l’hôtel
3 janv. 2024 par Serina, Gestion de l’hôtel
Dear Chai Ling,Thank you for taking your time to share with us on your stay experience. Whilst we are glad that you have enjoyed your stay with us, we have taken note on your point about the swimming pool. We look forward to welcome you to Village Residence Hougang again.Warmest regards,Serina YeoResidence ManagerVillage Residence Hougang
par un voyageur
Great stay
Publié le 2 août 2023 sur HotelsGreat location with many amenities in the neighbourhood eg supermarket, food court, bakeries, etc.
Commentaires de Gestion de l’hôtel
4 août 2023 par Village Residence Hougang, Gestion de l’hôtel
Dear Ms Wong,It is great to hear that you had a first class stay with us! We appreciate you taking the time to review our hotel. We hope to see you back here soon.Warm regards,Village Residence Hougang
par un voyageur
Publié le 3 avr. 2023 sur Hotels
Insgesamt zufrieden, Check-in/ out war einfach - Sauberkeit mit regelmässigen Reinigungen hat gut gepasst. Lage ist ok mit 2-3 Hawker Center in der Nähe und auch genügend Supermärkte. Poolbereich ein bisschen in die Jahre gekommen aber trotzdem ok. Schade, dass es keinen Balkon gibt, aber ansonsten sehr angenehme und grosse Wohnung. Auch gut, dass Küche und Waschbereich abgetrennt ist (nicht üblich in neueren Wohnungen in Singapore)
Commentaires de Gestion de l’hôtel
6 avr. 2023 par VRH - MO, Gestion de l’hôtel
Dear Sir/Madam,Thank you for you kind compliment and we glad to know that you have a pleasant stay with us. Once again, thank you and we look forward to welcome you to our residence soon.Thank you.Regard,Village Residence Hougang Management.
par un voyageur
Publié le 20 févr. 2020 sur Expedia
Convenient location, right next to food court and supermarket, large and clean rooms
Commentaires de Gestion de l’hôtel
24 févr. 2020 par Regards, Managment Orchard Parksuites Singapore, Gestion de l’hôtel
Dear Guest.
Thank you for choosing Orchard Parksuites Singapore.We look forward to welcoming you back in the near future.
par un voyageur
Publié le 15 févr. 2020 sur Expedia
Spacious rooms and regular cleaning (3 times a week) included
Commentaires de Gestion de l’hôtel
19 févr. 2020 par Village Residence Hougang, Gestion de l’hôtel
Dear Guest,
Thank you for taking time in penning down your stay experience.
We're glad to know that you had a comfortable stay during your recent trip to Singapore.
We look forward to serving you again soon in your next visit to Singapore!
From
Village Residence Hougang
par un voyageur
Publié le 25 sept. 2019 sur Hotels
Good experience by service staff who are very helpful and friendly.
Commentaires de Gestion de l’hôtel
28 sept. 2019 par Management Orchard Parksuites Singapore. , Gestion de l’hôtel
Dear Clarice,
Thank you for commenting on the service of our team. We do hope that you enjoyed your stay with us. We thank you for choosing Orchard Parksuites Singapore as your choice of accommodation.
par un voyageur de Gurgaon
Publié le 6 août 2019 sur Expedia
Think about living in a service apartment camp...decently equipped but with hardly any support from the institution itself.
Decent:
1) Clean, lovely pool, quiet, decently appointed.
2) Housekeeping just thrice a week but done very well by maids who are dedicated and know their jobs.
3) Right next to a supermarket and small mall.
4) Most amenities in the apartment but the 'finish' was disappointing.
5) The rooms especially the living room were quite nice, though the bedrooms were small.
Not so good:
1) There is no 'Front Desk', just a very small 'Management Office' which is open only Mon-Sat and from 9 am to 6 pm. After that and on Sundays you're literally on your own: there is no service/emergency/housekeeping support. One living room aircon started dripping water inside the room on Sunday...there was no one to fix it. We could live with that but what if it had been the bedroom aircon?
2) The 'master' bedroom was not just small but only one side of the queen bed had a bedside table and lamp. The other side had to make do with placing things on the floor, like water for the night, specs etc.
3) The bathroom was OK...but again the design was poor in that the basin jutted out in a semi circle cramping one for any movement.
4) The kitchen had only two power points, so if one had to use the toaster and the kettle, you had to unplug the microwave oven, and so on.
5) There was a good washing machine and dryer, but no dishwasher...highly inconvenient.
6) Only 3 plates & bowls!
Commentaires de Gestion de l’hôtel
22 sept. 2019 par Management Orchard Parksuites Singapore., Gestion de l’hôtel
Dear Guest,
Greetings. We do apologize for the inconvenienced cause during your stay with us, Our Front Office team is 24hrs and on Sundays our Engineering team would be here at 11am. For the plates and bowl we are able to provide more upon request. Your feedback is important to us and please rest assured that it will be addressed. We do thank you for choosing Orchard Parksuites Singapore as your choice of accommodation.
