6/10 Okay
Catalina
Travelled with family
31 Dec 2024
The hotel is understaffed. Corridors were dirty.
Everything just seemed a bit used/unkept
Pool area is small- no sun- buildings around block light
staff not very helpful at the front desk.
Rooms clean but corridors were not kept up- I kept seeing the same dirt on floors/dust/papers on corners all week we were there. Expensive for what I got.
I booked through travelocity- did not get the rooms I booked and when I asked about the price differences in the build, they couldn't give me an answer because "i booked through a third party" Not staying here again. Lots of other options out there.
Catalina
Stayed 5 nights in Dec 2024