Note fondée sur 31 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
3,5 Service et personnel
3,5 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 27 mai 2022 sur Expedia
Very unique property, staff are extremely helpful and friendly
par un voyageur de Cairo
Publié le 28 févr. 2022 sur Expedia
Our experience was terrible by all means
They never answer their phone In the first place
Staff is VERY unfriendly and not willing to help
Room was not clean
Bedsheets and towels smelled awful
We couldn’t even reach the reception or front desk if we needed anything during our stay
Food was horrible
par un voyageur
Great experience
Publié le 18 févr. 2022 sur HotelsOverall ... it was good experience 8.5/10
Staff freindly 10/10
Room is great 9/10
Service is great 9/10
Food is ok .. Arabic cousin ... i can give it 7 out of 10 .. food was not much hot ( dishes up not heated up during service ) and not much verieties of dishes...
Hotel location is direct on the lake however it is far away from the attraction areas ( approx 25km far )
Hotel is not providing Safary trip packages ... so you need to do your own homework .. to arrange a trip for your safary trip ... for us .. we ve contacted a local family lives in tunis village who has several land croser 4×4
Approx cost is 100 usd per trip can accomodate up to 6 pax.. including water falls .. wasi al hitan ...desrt surfing..... desert crousing ...
par un voyageur
Publié le 4 juill. 2021 sur Expedia
par un voyageur
Publié le 30 mai 2021 sur Hotels
par un voyageur
Publié le 19 mai 2021 sur Hotels
par un voyageur
Publié le 19 avr. 2021 sur Hotels
Horrible place, dirty, food is disgusting. The third bed for the
par un voyageur
Publié le 10 avr. 2021 sur Expedia
Avoid Helnan al fayoum,
Everything is terrible.
I came for one night just to sleep as we have trips outside to do,
1st i checked in at 6pm,they put us in a room overview garbage area,as there is no other rooms available,
2nd we found out that air-condition bringing out heat in a terrible way, we tried to talk to them, to find that 5 rooms at reception are complaining same issue & their answer that we are trying to fix it ...
Now it is 11 pm, we couldn’t sleep & my kids slept and their bodies are too hot ...
I called the manger & i started to shout out, his answer that i will fix it and call you back in 15 mins,
After an hour and half he prepared another room in another building , more clean and location is better , but we have to carry kids while they are sleeping and pass them to another building in very gold weather with too much wind ,
After we moved with 3 hours , i found my little daughter got a fever 40 c , calling them to help but no pharmacies around and no clinics..
we stayed like that till 2nd day !
And regardless what happened to us, this hotel is not Fayoum mood at all , terrible location No View , terrible food ( no oriental breakfast like all other hotels ) .. Not that clean at all , Dirties all around& rooms are too small
Dosent worth penny , its rate was 1200-1500L. E per night & other hotels max. 600L. E
Was a big mistake to choose
par un voyageur
Publié le 28 févr. 2021 sur Hotels
a very relaxing place
par un voyageur
Publié le 7 janv. 2021 sur Expedia
The hotel is historic with lot of events that have happened in it. But when keeping the iconic old vibes, the hotel management forgot to do maintenance and renovation. The room is supposed to be 5 stars but was not even close to 3 stars with the bathroom amenities very limited and the shower very old and broken. The breakfast buffet was okay but dinner options were very limited. Front desk staff were too slow and seemed not professional enough to match the expectations of this historic hotel
