Note fondée sur 915 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,4 Service et personnel
4,3 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 11 nov. 2024
I like that it is connected to the concert area.
I didn't like, our key didn't work to open up our door, they fixed this problem the morning we left. No heat in the room, it was very chilly, hard time sleeping when it was so cool in the room. No towel's in the swimming area. For the price of the room for 1 night, it was very disappointing to have these issue's.
Commentaires de Gestion de l’hôtel
12 nov. 2024 par GM, Gestion de l’hôtel
Dear Julie, I’m sorry that you did not find us to be a good value and that you encountered key and climate control issues. Guest satisfaction is our highest priority and I regret that we left you with a poor impression. Your feedback is welcomed as it encourages change for future stays. Thank you for taking the time to share your review with us. Sincerely, Richard McSweeney, GM
par un voyageur
Publié le 17 sept. 2024
par un voyageur
Publié le 16 sept. 2024
Overall it was nice.
The carpet and wallpaper showed a lot of wear but other than that it was fine.
Commentaires de Gestion de l’hôtel
17 sept. 2024 par GM , Gestion de l’hôtel
Dear Tim, Thank you so much for taking the time to share your experience with us. Your feedback is invaluable to us, as it allows us to continuously improve and enhance our hotel to better serve our guests. We sincerely hope for the chance to welcome you back again in the future. Best, Richard McSweeney, GM
par un voyageur
Publié le 22 août 2024 sur Hotels
par un voyageur
Publié le 22 août 2024 sur Expedia
It was ok. We were there for the tacos and tequila festival n the staff was definitely overwhelmed.
Commentaires de Gestion de l’hôtel
22 août 2024 par GM, Gestion de l’hôtel
Dear Lisa Marie, Thank you for choosing us. Our goal is to exceed our guests’ expectations, so I regret that your visit was just okay. We appreciate the feedback and hope to host you again. Sincerely, Richard McSweeney, GM
par un voyageur
Publié le 20 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 août 2024 par GM, Gestion de l’hôtel
Dear Klayton, We're happy to hear from you! It's great to know that you enjoyed your stay. Please plan to visit us again the next time you travel to the area. Best, Richard McSweeney, GM
par un voyageur
Publié le 20 août 2024 sur Expedia
The staff was very polite and helpful. The walls are paper thin though. I could hear all of my neighbors and was woken up by their alarms.
Commentaires de Gestion de l’hôtel
21 août 2024 par GM, Gestion de l’hôtel
Dear Jena, We're glad to hear from you and appreciate your review. I'm delighted to hear you found our staff polite and helpful. I'm sorry noise pollution from neighboring rooms interrupted your sleep; I have taken note. Sincere feedback like yours allows us to impact future guest experiences positively. Thanks for staying with us, and we hope to see you back soon. Best, Richard McSweeney, GM
par un voyageur
Publié le 19 août 2024 sur Expedia
Nuestra estancia fue maravillosa muy tranquilo a pesar del gran evento tacos and tequila
Commentaires de Gestion de l’hôtel
20 août 2024 par GM, Gestion de l’hôtel
Dear Celia, Thank you for taking the time to let us know your stay was wonderful. Our goal is to provide comfort to all our guests away from home; your feedback allows us to monitor how we are doing. We appreciate your choosing to stay with us and hope to see you back soon. Best, Richard McSweeney, GM
par un voyageur
Publié le 18 août 2024 sur Hotels
par un voyageur
Publié le 18 août 2024 sur Hotels
