Note fondée sur 926 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,9 Propreté de la chambre
3,3 Service et personnel
3,2 Confort de la chambre
2,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
5 août 2024 par Divine, Gestion de l’hôtel
Hello Pierre. Thank you for sending us a review. We look forward to hosting you again in the future.
par un voyageur
Publié le 12 sept. 2019 sur Expedia
Il n'y avait pas d'eau chaude , pas d'internet , et 'eau coule par le toit .
par un voyageur
Publié le 23 sept. 2024 sur Hotels
The hotel is updating the rooms. Our room had a stain on the white curtain. The shower/bath was a bit small but worked well. The pool was nice and the water slide was very good. No hot food for breakfast. Coffe was good.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Divine, Gestion de l’hôtel
Hello Scott. Thank you for your feedback. We're glad to hear you enjoyed the pool and water slide, as well as the coffee. We appreciate your understanding as we continue updating our rooms, and we will look into the curtain stain you mentioned. We hope to offer a wider breakfast selection in the future and look forward to welcoming you back soon!
par un voyageur
Publié le 21 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Divine, Gestion de l’hôtel
Hello Jonathon. Thank you for sending us a review. We're delighted to know you enjoyed your stay with us. We hope to host you again in the future.
par un voyageur
You get what you pay for.
Publié le 16 sept. 2024 sur HotelsHotel was a stop over on a cross country trip. Definitely not a place I would stay for more than a night. Room had no trash cans. Doesn’t seem like a big deal until you don’t have one!
Seemed short staffed. Had to call a number to let front desk know you were waiting for service. Room needed updating. Some things were closed but not removed like the water slide. Looked like they were in the middle of a remodel though. Breakfast choices just packages processed foods. Would pay the extra 20$ and stay somewhere else.
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Divine, Gestion de l’hôtel
Hello Lauren. Thank you for your feedback. We apologize for the inconveniences you experienced, including the lack of a trash can and limited staff availability. We're currently in the process of remodeling and appreciate your understanding. We’ll work on improving the breakfast options as well. We hope you’ll consider staying with us again in the future.
par un voyageur
Publié le 16 sept. 2024 sur Hotels
Not certain if in remodel stage or not. Bathroom door veneer hanging off, snag clothes & sharp enough to cut hand. Bathroom was clean. Carpet stained, need either well vacuumed & cleaned or just replaced. Bed bottom sheet appeared unclean. Empty bottle of controlled substance found in room - did tell front desk. Ice machine tray needs replaced - broken making it difficult to clean from the appearance of it.
TV did not work but very nice & polite maintenance man came very quickly & replaced tv.
Hotel was quiet. Hallway was updated with wood laminate, clean & nice appearance. Easy to check in. Attendant was polite. Beautiful outdoor patio/sitting area!! Not certain if would book with hotel again without an look at the hotel & rooms prior to booking. Even at the good price to stay!!!
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Divine, Gestion de l’hôtel
Hello. Thank you for your detailed feedback. We're glad you appreciated our polite staff, maintenance response, and outdoor patio area. We apologize for the issues you encountered and are actively working to address them. We hope you'll consider staying with us again once these improvements are made!
par un voyageur
Publié le 14 sept. 2024 sur Expedia
Room was clean great location few minor things but when you're paying such a low price you can't expect it to be perfect.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Divine, Gestion de l’hôtel
Hello Laura. Thank you for your understanding! We're glad you enjoyed the clean room and convenient location. We appreciate your feedback on the minor issues and will continue working to improve. Looking forward to welcoming you again soon!
par un voyageur
Publié le 13 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Divine, Gestion de l’hôtel
Hello Michael. Thank you for sending us your feedback. We're very happy you enjoyed your stay and hope to host you again soon!
par un voyageur
Publié le 13 sept. 2024 sur Expedia
I could not find staff sometimes when needed. Furniture missing in my room. Hallway a mess from construction not stated when reservation was made.
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Divine, Gestion de l’hôtel
Hello Richards. Thank you for your feedback. We're sorry for the inconvenience caused by the construction and any difficulty in reaching staff. We’ll work on improving communication and ensuring rooms are properly furnished and construction areas are better managed. We hope to provide you with a better experience in the future.
par un voyageur de Red Wing
Publié le 12 sept. 2024 sur Expedia
Bed was comfy and bathroom/shower newly redone and very clean. There was a very faint smell of smoke - not sure if it was from wildfire smoke or live-in guests smoking where they should not. Overall good stay; would probably stay again if only for one night. Very convenient to both north-south and east-west interstate highways.
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Divine, Gestion de l’hôtel
Hello Scott. Thank you for your feedback! We're glad you found the bed comfortable and appreciated the clean, newly redone bathroom. We apologize for any faint smoke smell and will look into it. We're happy to hear you'd consider staying with us again, and we look forward to welcoming you back!
