Note fondée sur 49 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,7 Service et personnel
4,8 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par Martine de Paris
Site exceptionnel
Publié le 29 oct. 2013 sur HotelsUn lieu de rêve qui évoque à la fois les Maldives et le safari Afrique.
par un voyageur
Mediocre
Publié le 21 mai 2024 sur HotelsHôtel with aging style, very very slow service and low quality food. Not worth the money. Only the woman at front desk was helpful and efficient
Commentaires de Gestion de l’hôtel
9 juin 2024 par Management team , Gestion de l’hôtel
Dear Fouad, I hope you're doing well, and I want to express our gratitude for sharing your thoughts about your recent stay with us. Your feedback is precious, and we appreciate the opportunity to address the aspects of your experience that may have fallen short of expectations.While we understand some instances were beyond our immediate control, we are committed to learning from these situations to enhance our services. Your insights contribute s to our ongoing efforts to refine our offerings.Thank you for bringing these matters to our attention, and we sincerely hope to have the opportunity to welcome you back for an enhanced Anantara experience in the future.Management Team
par un voyageur
Publié le 8 avr. 2024 sur Hotels
par un voyageur
Publié le 10 mars 2024 sur Expedia
Paradise 4 hours from Dubai, felt like I was in Maldives. Very nice staff, pleasant atmosphere, good option if you are looking for a place to relax and enjoy nature.
Commentaires de Gestion de l’hôtel
4 avr. 2024 par Management team , Gestion de l’hôtel
Thank you for taking some time to give us your feedback. We are delighted to hear that you had a wonderful stay. Please don't hesitate to come back and visit us gain.
par un voyageur
Publié le 13 nov. 2023 sur Hotels
Amazing Stuff, and Hotel .. all was looking forward to make our stay exceptional
Thank especially to Rebecca and the whole team
Commentaires de Gestion de l’hôtel
22 nov. 2023 par SBY, Gestion de l’hôtel
Dear RemonGreetings from Sir Bani Yas ResortsWe would like to thank you for taking your time to share your experience with us and we are very happy to learn that you had an amazing time. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.We look forward to welcoming you back to soon Sincerely, Management Team
par un voyageur de newcastle upon tyne
Publié le 27 oct. 2023 sur Expedia
Resort is a little tired. Disappointing to be checked in to a room where the outside area had not been cleaned. Used cigarettes and matches littering the floor.
Furniture marked and tired in the room.
Staff very friendly and good service, food mediocre for the price.
Safari excellent, staff knowledgeable and great to see the efforts being made around conservation.
Overall relaxing stay, but some minor downsides that could very easily be rectified.
Commentaires de Gestion de l’hôtel
22 nov. 2023 par SBY, Gestion de l’hôtel
Dear Robert, Thank you for your stay and kind words of our staff, service and safari. Please accept our sincere apologies for the outside area not being cleaned efficiently, this is an unacceptable oversight that will not happen again. We hope to welcome you back again for another relaxing stay Best Regards, The management Team
par un voyageur
Good but not great
Publié le 2 oct. 2023 sur HotelsOverall the experience was satisfactory. The staff were very friendly and helpful as you would expect from a resort like this.
Al Yamm was short-staffed for check-in and in the evenings at the bar and restaurant.
Our pool was infested with ants so couldn't use it. We did complain and they sent someone to clean but after an hour or so they were back which was a shame.
When sitting outside for dinner, the lamppost hadn't been unwrapped which made an annoying noise in the wind. Just felt like the resort was not as good as it should be.
Commentaires de Gestion de l’hôtel
5 oct. 2023 par SBY Management Team, Gestion de l’hôtel
Dear Sam, Thank you for visiting Al Yamm by Anantara, we are sorry that you were felt the resort was not as good as it should be. Your feedback is appreciated and we will take into consideration your experience in order to improve our service.We hope to welcome you back soon to one of our properties on the island.Best Regards, The Mangement Team
par un voyageur
Publié le 11 déc. 2022 sur Hotels
par un voyageur
New experience
Publié le 23 mars 2021 sur HotelsReally it was great and we enjoyed it
Commentaires de Gestion de l’hôtel
25 mars 2021 par Rachid Bakas , Gestion de l’hôtel
Dear Omran,
Thank you very much for the great review and we hope to see you back soon.
Regards
Rachid
par un voyageur
Publié le 20 févr. 2020 sur Hotels
