Ratings based on 200 Guest Reviews

Hear it directly from our travellers
4.7 out of 5
87% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Oct. 2, 2024 on Hotels
This is the nicest hotel I’ve ever stayed at. Absolutely perfect and the customer service was top notch. Only guests allowed inside the grounds really makes you feel like you are somewhere secluded and revered. Special place.
5 out of 5
by A traveller

Posted Sep. 12, 2024 on Expedia
The hotel grounds were truly amazing, the service outstanding!
5 out of 5
by A traveller from Auckland

Posted Sep. 12, 2024 on Expedia
This place is quite amazing. Why haven’t more people heard of it. Bit of an adventure getting to it by car, well let you discover it for yourself
5 out of 5
by A traveller

Luxury on a beautiful place

Posted Sep. 12, 2024 on Hotels
Beautiful hotel in lovely grounds. Quiet and sedate. Very big comfy beds, although pillows are foam and hard, asked for softer pillows, slightly better but still foam. Lovely big bathroom, no bath but big shower. Eventually found the one English speaking channel (852). Pool wasn’t too busy on hot days. Easy walking distance into the town where there are lots of restaurants, although quite a steep walk home up the hill. Hotel restaurant was fabulous.
4 out of 5
by A traveller from Denver

Posted Aug. 31, 2024 on Expedia
This is a beautiful property, the grounds were fabulous. Our room was great, had a nice view of the lake and overlooked the lovely pool. I had helpful interactions with the front desk staff. Overall, it was a nice stay at a lovely property. I think they could make some improvements to their service to make it more in line with a true five star hotel. Our super tiny shower stall had a clogged drain, AC didn’t reach the bathroom, no extra towels provided, no drinks service at the pool, etc. The breakfast buffet food choices were fine, but the mains were not. Over the course of two breakfasts, my husband or I tried eggs Benedict, scrambled eggs, an omelet and pancakes and all were just not good. Sirmoine was cute but super crowded during our visit. Trying to find the hotel was a harrowing experience, driving through narrow streets barely wide enough for the car, all packed with people giving you dirty looks. GPS seemed to glitch in the area and we had a tough time finding the hotel. I wish the hotel had provided some guidance beforehand. Only guests of hotels on the peninsula can drive there, otherwise you have to leave your car in the Sirmone car parks. I only knew this from reading past reviews, otherwise would have never known.
5 out of 5
by A traveller

Posted Aug. 12, 2024 on Expedia
Amazing hotel that definitely lives up the pictures and description. We had a wonderful week long stay here and are already thinking about returning. The property and facilities are excellent and the service was brilliant. The grounds are beautiful and we loved being able to relax around the pool. It’s a very good location in terms of being able to walk to all the major attractions in Sirmione and the ferry stop. Only downside was that the WiFi was a little bit patchy but not a big issue for us. It’s also worth noting that there are mosquitoes around so you should take deterrents.
5 out of 5
by A traveller

Perfection

Posted Aug. 11, 2024 on Hotels
Perfect in every way
5 out of 5
by A traveller

Posted Aug. 6, 2024 on Expedia
It was amazing!!!
5 out of 5
by A traveller

This traveller left a rating score only Posted Jul. 24, 2024 on Expedia
5 out of 5
by A traveller from Romsey

Posted Jul. 20, 2024 on Expedia
It would not be exaggerating to call this THE most perfect hotel we have encountered yet. It is stunning. The grounds, its elevated position with great views, access to a private pier on the lake and a swimming pool that was actually civilised and quiet. The guests were all polite and the staff are fantastic. I had one minor grumble here and they made up for it tenfold. Food is sublime. From home made pizza in a small van near the front dining terrace, to the wonderful breakfast and the five star main dining, they got it faultless. The service in the pier was great too. Almost don’t want to say too much more as it has a feel of being a hidden secret to it. We met a guest who’d been going 30 years and we resolved we might start on our journey to beating their track record. Honestly, terrific - 6 stars.