Note fondée sur 745 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de DALLAS
Publié le 20 août 2024
We did not expect to see a facility that was as pitiful looking as this. The lady who contacted me to see where we were was very nice but I could not have my family stay there so I had to find another place to stay.
Commentaires de Gestion de l’hôtel
21 août 2024 par Manager, Gestion de l’hôtel
Hello PETER CLIFTON, We're sorry to hear about your experience and appreciate your feedback. Our team strives to provide comfortable accommodations for all our guests. Feel free to reach out to our management team with any further concerns you may have.
par un voyageur
Publié le 29 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 juin 2024 par Manager, Gestion de l’hôtel
Hello John,We are thrilled to hear that you had a fantastic stay with us! We hope to welcome you back soon.
par un voyageur
Publié le 26 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
28 juin 2024 par Manager, Gestion de l’hôtel
Hello Audrey,We appreciate you choosing to stay with us. If there were any aspects of your visit that fell short of your expectations, please contact us directly so we can address them promptly. We value your input and hope to welcome you back for an improved experience.
par un voyageur
Publié le 26 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
1 juill. 2024 par Manager, Gestion de l’hôtel
Hello Chris,Dear Guest, we are delighted to hear that you had a wonderful stay with us! We hope to welcome you back soon for another exceptional experience.
par un voyageur
Publié le 26 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 juill. 2024 par Manager, Gestion de l’hôtel
Hello Dennis, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.
par un voyageur
Publié le 25 juin 2024 sur Hotels
Great locations, friendly staff, clean and nicely decorated rooms. Only their outside and parking areas could be cleaned and repaired a little more.
Commentaires de Gestion de l’hôtel
28 juin 2024 par Manager, Gestion de l’hôtel
Dear Guest,Thank you for sharing your feedback with us. We are delighted to hear that you enjoyed our location, friendly staff, and clean, well-decorated rooms. Your comments about the outside areas and parking are duly noted, and we will share this with our team for future improvements. Your input is valuable to us in enhancing the overall guest experience.
par un voyageur de Gig Harbor
Publié le 25 juin 2024
Awful… no one was there to check us in. We had to find another hotel.
Commentaires de Gestion de l’hôtel
28 juin 2024 par Manager, Gestion de l’hôtel
Hello Sherri,We apologize for the inconvenience you experienced during check-in. We encourage guests to contact our management team directly to address any concerns for future stays.
par un voyageur
Very. Ice motel - quiet, comfortable
Publié le 25 juin 2024 sur HotelsVery nice motel - quiet, comfortable, safe
Commentaires de Gestion de l’hôtel
28 juin 2024 par Manager, Gestion de l’hôtel
Dear Guest,We are delighted to hear that you found our motel quiet, comfortable, and safe. Your feedback is important to us, and we appreciate you taking the time to share your experience. If you have any other comments or suggestions, please feel free to reach out to us.
par un voyageur
Publié le 25 juin 2024 sur Expedia
Nice staff. Very nice room, very clean.
Commentaires de Gestion de l’hôtel
26 juin 2024 par Manager, Gestion de l’hôtel
Hello Nicole,We are pleased to hear that you found our staff friendly and enjoyed your clean and comfortable room. Your feedback is greatly appreciated as we strive to provide exceptional experiences for our guests. Thank you for sharing your positive review with us!
par un voyageur
Publié le 24 juin 2024 sur Hotels
The lobby was full when we checked in. I noticed that the reception clerk said the room number out loud each time she handed a key to a new visitor. Although no one in the lobby looked like a criminal, I was uncomfortable that they all knew what room I was in. Also, I managed to lock myself out of my room when I stepped outside for a minute. There was a maid working next door who happily obliged opening my door for me without any check on my identity.
Commentaires de Gestion de l’hôtel
25 juin 2024 par Manager, Gestion de l’hôtel
Dear Guest,We appreciate you bringing this to our attention. Please know that guest privacy and security are of the utmost importance to us, and we will address the procedures with our staff to ensure a more discreet check-in experience in the future. We take all feedback seriously and constantly strive to improve our service standards to better serve our guests.
