Note fondée sur 43 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,7 Service et personnel
4,5 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Je recommande cette appartement sans hésitation.
Publié le 9 nov. 2021 sur HotelsNous avons passé un agréable séjour.
Appartement irréprochable, très propre, très fonctionnel, et bien située.
Commentaires de Gestion de l’hôtel
10 nov. 2021 par Sitges Group Apartments - Customer Service, Gestion de l’hôtel
Cher Youssef,
Merci beaucoup pour vos commentaires et l'excellente note que vous nous avez attribuée.
Nous sommes très heureux que votre séjour parmi nous ait été positif.
Ce fut un plaisir de vous accueillir et nous espérons avoir l'occasion de vous revoir à l'avenir.
par un voyageur
Publié le 31 août 2018 sur Hotels
Commentaires de Gestion de l’hôtel
31 août 2018 par Customer service SGA, Gestion de l’hôtel
Thanks for your high score! :)
par un voyageur
Publié le 19 août 2024 sur Hotels
The apart-hotel was really good in terms of cleanliness, but we were not informed about parking and laundry, which we thought was included. Other than that, the area is very safe and there are many things to do and we had a great stay!
Commentaires de Gestion de l’hôtel
19 août 2024 par SGA- Customer Service., Gestion de l’hôtel
Thank you very much for your message. We’re delighted to hear that you enjoyed your stay!We would like to clarify that the apartment is equipped with a washing machine. Additionally, we have parking available a 15-minute walk away, at a cost of 18 per night, subject to availability.We look forward to welcoming you back to Sitges in the future.
par un voyageur
Publié le 7 août 2024 sur Expedia
Travelled with my 2 daughters, wife and sister-in-law. Felt so at home.
Commentaires de Gestion de l’hôtel
7 août 2024 par Sitges Group Apartments, Gestion de l’hôtel
Dear Kevin, Thank you for sharing your experience! We're delighted to hear that you and your family felt at home during your stay. It's always our goal to create a warm and welcoming environment for all our guests. We hope to have the pleasure of hosting you and your family again in the future! Best regards,
par un voyageur
Publié le 12 mars 2024 sur Expedia
En virkelig lækker og ren lejlighed. Den ligger i et roligt område, men en kort gåtur fra byen og stranden. Det er en hyggelig by med god atmosfære. Kan klart anbefales.
Commentaires de Gestion de l’hôtel
12 mars 2024 par SGA- Customer Service, Gestion de l’hôtel
Dear Linda,Thank you very much for your nice comments and the high score. We are happy to know that you enjoyed the stay in this nice apartment nearby the city center but in a quiet area. We hope to See you in Sitges again!
par un voyageur de seattle
Publié le 28 févr. 2024 sur Expedia
Great location and when a noise issue arised, I called and they fixed it. Thanks for a wonerful stay
Commentaires de Gestion de l’hôtel
28 févr. 2024 par Sitges Group Apartments, Gestion de l’hôtel
Dear Greg, Thank you so much for taking the time to share your experience! We're thrilled to hear that we were able to promptly address any noise concerns you had during your stay. We hope to have the pleasure of welcoming you back for another fantastic stay in the future!
par un voyageur
Party until 4:30am is not acceptable
Publié le 3 juill. 2023 sur HotelsThis is about a stay we had in this property in May 2023.
Getting the basics out of the way:
standard of accommodation was okay - not amazing. It was clean, booking and access were fine.
The negative: upstairs had a party from about midnight on Friday night until about 4:30am. Singing, shouting, crashing about, furniture being moved. It's not obvious when this sort of thing starts that it's going to go on all night and we didn't fancy confronting a large group of drunk people, so had a night with very broken sleep, which wiped out the next day.
The same didn't happen on the second night because our Spanish friend contacted the owners and threatened them with the police. I've seen a similar review for this property and I know the owners will probably make excuses that it's not their fault, it's inconsiderate guests, but in my opinion they've created the problem.
The property is in a block owned by the same company. This means that there are no permanent residents to complain and get issues like this stamped out; the sound proofing between flats is poor. it's not obvious what to do if this sort of thing happens; they haven't screened their guests well / have not warned them against parties.
If you want to have a party or don't care about very noisy neighbours, then the flat is ok. If you don't want that then it's a gamble. Either way, find out the contact details and what you should do if there are any issues overnight.
Commentaires de Gestion de l’hôtel
3 juill. 2023 par SGA - Customer Service, Gestion de l’hôtel
First of all, we think it's easy to write all this under an anonymous message. We are just going to say that we inform several times (not just once) that one of the main rules of our company is to respect the others and that any kind of party is NOT allowed.In the information previous to the arrival we specify:Every guest has the obligation to respect the rest of the neighborhood and the rest of the guests in the building. Parties, smoking inside the apartment, or any type of noise that may lead to a complaint from a neighbor is strictly prohibited. Failure to respect the rules of coexistence can be a reason for collecting the deposit and even the expulsion from the apartment.In the information to access into the apartment we specify:* It’s very important to respect the rest of the neighborhood. It’s prohibited the celebration of parties, loud events, strong noise, smoking inside the apartment or moving furniture.We also repeat this information in different points of the the reservation process, so we are quite surprise that you state that it's our fault that people celebrate parties when it's not allowed. Unfortunately we can't control the other's acts.In conclusion, we are so sorry for your lack of comprehension.
par un voyageur
Publié le 4 mai 2023 sur Expedia
Mooi verblijf, dichtbij het strand. Heerlijk, alle voorzieningen aanwezig!
par un voyageur
Publié le 18 nov. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
6 déc. 2022 par SGA - Customer Service, Gestion de l’hôtel
Dear Chris,Thank you for your feedback and the high score, we hope to see you in Sitges again!
par un voyageur
Jättefint nära stranden butiker o restauranger
Publié le 7 oct. 2022 sur HotelsFin ren rymlig lägenhet. Vi har bott här förr och då lämnade vi förslag på förbättringar. Vi önskade då mer möjlighet att hänga upp kläder och skor i hallen. Det finns inga avhängningsmöjligheter så allt hamnar på golvet. Vore trevligt om lednigen lyssnar på smarta tips som skulle göra semestervistelsen lättare och mer "organiserad". Ytterligare en förbättring skulle vara lite mer av porslin, glas, bestick etc så man slipper diska efter varje måltid. Tror de flesta skulle uppskatta smarthet. Trånga smala trappor utan hiss men annars finfina lägenheter.
Commentaires de Gestion de l’hôtel
6 déc. 2022 par SGA - Customer Service, Gestion de l’hôtel
Dear Eva,First of all we would like to thank you for taking some time to give us a feedback of your experience in our apartments. We are happy to know that you enjoyed the stay in this nice apartment, which is well located near the beach and restaurants. We appreciate your comments that help us to improve in the future. We hope to see you in Sitges again!
