Ratings based on 86 Guest Reviews
Hear it directly from our travellers
4.2 Room cleanliness
4.4 Service & staff
4.1 Room comfort
3.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jun. 21, 2024 on Hotels
Comment from Hotel Management
Jun. 23, 2024 by Guest Relations Team, Hotel Management
Dear Valued Guest,Thank you for your feedback. We're sorry to hear that your experience did not meet your expectations. We strive to provide a great experience for all our guests, and your insights are valuable to us. Please share more details about what went wrong during your stay, so we can work on improving. Feel free to contact us directly to address your concerns.Kind regards,
by A traveller
Terrible hotel, stay away
Posted Jun. 21, 2024 on HotelsIt was really terrible. Your personnel are rude. They don’t think a second about supporting the guest or providing alternatives.
Comment from Hotel Management
Jun. 24, 2024 by Guest Relations Team, Hotel Management
Dear Esteemed Guest,We are truly sorry to hear that your experience was disappointing. Please accept our sincerest apologies for the inconvenience you encountered.Your feedback is extremely important to us, and we would like to learn more about your experience to address these issues with our team and ensure they do not happen again. Please contact us directly at guestrelations@portocarras.com.Best regards,
by A traveller
Posted May 28, 2024 on Expedia
Gorgeous place to spend time with your family. Great amenities to use at the resort. Our favorite pace was the dinner patio with a vew at the marina. The patio with the sea view is also great!
Comment from Hotel Management
May 28, 2024 by Guest Relations Team, Hotel Management
Dear Lazar,We are very happy you chose Porto Carras - Meliton for your stay in Neos Marmaras. We were truly pleased to know that you enjoyed view, place and amenities. Once again, thank you for your excellent review and we look forward to welcoming you again soon at Porto Carras - Meliton.With Best Regards,Guest Relations Team
by A traveller
Posted May 26, 2024 on Expedia
Comfortable
Comment from Hotel Management
May 26, 2024 by Guest Relations Team, Hotel Management
Dear Mr. SarevskiandreskiThank you for your excellent rating of your stay at Porto Carras Grand Resort! We would be very happy to see you again!Kind regards,Guest Relations Team
by A traveller
Posted May 14, 2024 on Hotels
Comment from Hotel Management
May 15, 2024 by Guest Relations Team, Hotel Management
Dear Guest,We were pleased to receive your great rating of your experience at Porto Carras Grand Resort. We would be delighted to welcome you back to our premises!Best Regards,
by A traveller
Posted Sep. 6, 2023 on Hotels
by A traveller
Nice resort, horrible bed!
Posted Aug. 26, 2023 on HotelsOverall the resort is nice and we had a good time. There are few things that we didn’t like- the food: there is a good variety but the quality is just ok. The bed is awful, too hard and not comfortable at all! The pool slides needs a fix, my 4 years old daughter didn’t want to slide because it was too painful…
Not sure we will be back…
by A traveller
Posted Jul. 28, 2023 on Hotels
by A traveller
Posted Jul. 28, 2023 on Expedia
by A traveller
Posted Jul. 22, 2023 on Expedia
we received a room that air condition didnt work.
we had to ask 4 times till a techniocian came and then at night we came back and still the AC didnt work.
We had to argue to find for us a solution. no one took responsibility or offered solution with out the need to spend land waste ots of time arguing. at the end we didnt get another room but the manager was surprised we were not offered one as he told me he instruck them to giove us a nother room.
on top eleveators are old and do not work properly. one was not wroking at all during the stay and once the elevator had a sudden stop while we were in. in general the service was not able and had no skills to offer solution for a no AC room and didnt offer a compensation.
it doesnt worth the money we paid. dont pay above 200-250$ per night
the bech is wonderfull
all inclusive is not really all inclusive in the bars and restaurants but very enjoyable to include
