Avis Julieann's in Alaska - Home in the Heart of Sitka

Hi Robert. We appreciate your feedback. It is that time of year when if you close the blackout curtains, there are only lights and lamps in the house. I have checked the lamps and all do have knobs, however the knob on the larger lamp is a dial and that may be why you thought it was missing. We do have professional housekeeping, staff, and I’m extremely disappointed about the dishes you found that were not clean. We will put measures in place to ensure this doesn’t happen again. There is a vanity and a cabinet for towels in the bathroom. Both were in perfect shape when I did my walk-through before you checked in. Thank you for bringing this to my attention. I will make sure to check on this right away. In an effort to reduce impact to the climate, we have moved away from a central based oil furnace to provide a Toyostove that dramatically reduces the oil usage. This stove provides plenty of heat for the entire rental and is rated to heat twice the square footage. The two small electric oil heaters are provided as a back up in case there is an issue with the primary Toyostove. With Weather that gets as cold as it does in Alaska it is critical for us to provide backup heat options. This is an older home and we do provide power strips behind the couches and beds to allow plenty of outlets to charge iPhones and computers, etc. All power strips are behind furniture where there is no tripping hazard at all. Lastly, I do apologize for not responding quicker to your messages. Unfortunately, I’m not always notified when messages come into VRBO. We hope that you and your kids were able to enjoy your time in Sitka. It was a week of very bad weather and know that can make it difficult when you’re stuck inside with a little ones. Thank you thank you again for your feedback. Take care. -Julie

Thank you for your feedback and for bringing the shower water pressure issue to my attention in your comments. I have cleaned the screen and the shower head works perfectly now. We enjoyed meeting you and your son and hope to see you back in the future.