Note fondée sur 10 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,2 Propreté de la chambre
2,9 Service et personnel
2,2 Confort de la chambre
2,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Horrendous stay!! I would not recommend!
Publié le 1 janv. 2020 sur HotelsHonestly quite horrible! Got there and there was no booking for us! Hotels.com told us the hotel sold our room as they got more money from a walk in customer! After 3 hours on the phone hotels.com was not helping us so we ended up having to pay the hotel again we was put in a dirty room with bumpbeds then the next day we had to move rooms. I would not recommend using hotels.com for anything and especially when it comes to this hotel!
par un voyageur de Nottingham
Publié le 30 nov. 2019 sur Expedia
i cancald this a long time ago so please put my money back
par un voyageur
Publié le 28 oct. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
29 oct. 2019 par Ammy, Gestion de l’hôtel
Hi, John! We regret the unpleasant experience you had with us. We are continuously working on improvements. Looking forward to serving you better. Regards, Ammy.
par un voyageur
Recommended
Publié le 25 oct. 2019 sur HotelsComfortable stay, excellent hospitality. We'd definitely stay here again.
Commentaires de Gestion de l’hôtel
26 oct. 2019 par Ammy, Gestion de l’hôtel
Thank you so much for the wonderful rating, Glyn! It gives us immense satisfaction when we see guests loved our services. Keep allowing us to host you and we will put in our continuous efforts to retain this smile forever :) Regards, Ammy.
par un voyageur
Publié le 24 oct. 2019 sur Expedia
Commentaires de Gestion de l’hôtel
26 oct. 2019 par Ammy, Gestion de l’hôtel
Hi, We regret the unpleasant experience you had with us. We are continuously working on improvements. Looking forward to serving you better. Regards, Ammy.
par un voyageur
Publié le 16 oct. 2019 sur Hotels
par un voyageur
Dogs loved it /Beds need sorting asap
Publié le 23 sept. 2019 sur HotelsThe staff are very nice .it was clean .BUT THE BED WAS NOT FIT FOR PURPOSE. THE SPRING STUCK IN YOUR BACK AND THE BASE WAS BROKEN .WE DID ASK TO GET FIX OR REPLACED BUT THE ONLY THING THEY DID WAS PUT A THROW UNDER BED SHEET. I hope they get the beds sorted as we would go back but not with beds like that.breakfast was ok to .oh we asked other guests staying and they said the same about the beds too .
Commentaires de Gestion de l’hôtel
25 sept. 2019 par Ammy, Gestion de l’hôtel
Hi,Jason! We are extremely apologetic to know that your experience with us has not been a pleasant one. We will definitely work on your feedback to provide the best possible experience next time Regards, Ammy.
par un voyageur
Publié le 4 sept. 2019 sur Expedia
Commentaires de Gestion de l’hôtel
5 sept. 2019 par Ammy, Gestion de l’hôtel
Hi, Thank you for taking out your valuable time to rate us. We apologize for the dissatisfaction and we'll surely put in our best efforts to keep up with your expectations in the future. Regards, Ammy.
par un voyageur
Publié le 16 août 2019 sur Hotels
Very disappointing, no headboard on bed, bathroom flooring not completed to fit the suit, bottom of show not finished. No customer service what so ever.. no even a good morning... breakfast very disappointing.. not even an option to how I would like my eggs cook! Not eaten a fried egg for 20 years. Overall very disappointing
Commentaires de Gestion de l’hôtel
17 août 2019 par Ammy, Gestion de l’hôtel
Hi, We're extremely apologetic to know that your experience with us has not been a pleasant one. We’ll definitely work on your feedback to provide the best possible experience next time Regards, Ammy.
par un voyageur
Nice stay.
Publié le 19 sept. 2017 sur HotelsBooked at last minute. Hotel was clean and staff were very polite and friendly. Breakfast was very good too.
