Note fondée sur 447 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,1 Service et personnel
4,0 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 oct. 2024 sur Expedia
This was an awesome location. The lodge was very clean. The only complaint was no wifi because the location being in the mountains got no signal for our phones. And this is not a complaint but a suggestion of night stands to charge phones on.
Commentaires de Gestion de l’hôtel
10 oct. 2024 par SCR, Gestion de l’hôtel
Thank you for the feedback! We hope to see you again!
par un voyageur
Publié le 4 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 oct. 2024 par SCR, Gestion de l’hôtel
Thank you! We hope to see you again!
par un voyageur
Publié le 4 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 oct. 2024 par SCR, Gestion de l’hôtel
Thank you! We hope that you stay with us again!
par un voyageur
Publié le 3 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 oct. 2024 par SCR, Gestion de l’hôtel
Thank you and we hope to see you again!
par un voyageur
Publié le 28 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 sept. 2024 par SCR, Gestion de l’hôtel
Please let us know what issues you encountered to only give a 2 star review. We would like to make sure the issues are addressed. Thank you!
par un voyageur
Publié le 28 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 sept. 2024 par SCR, Gestion de l’hôtel
Thank you so much for the feedback! We hope to see you again!
par un voyageur
Publié le 26 sept. 2024 sur Hotels
Didn’t know where to get keys took 10-15 min and had to ask a local. Room was filthy -all linen on floor trash on floor and table and no towels. Had to call and go get another room. Bed was okay not great No wifi
Commentaires de Gestion de l’hôtel
30 sept. 2024 par SCR, Gestion de l’hôtel
Thank you for your feedback. We apologize for the inconvenience you experienced during your stay. Our Expedia message does include the office address for check-in, which should help avoid confusion. We're addressing the cleanliness issues and appreciate you bringing them to our attention. We hope to provide a better experience in the future.
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Whereas it is a cute motel, there were a couple of disappointing things. The floor of the room was dirty. My wife wore a brand new pair of white socks and they were black within a few minutes.
Second, the foam insulation along the door cheapened the otherwise cute ambiance.
Third, the smoke detector was missing..
Finally, there was no internet and zero phone service with our carrier—obviously my issue is not the phone service, but since there was no internet then we were unable to communicate with anyone.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par SCR, Gestion de l’hôtel
Thank you for your feedback. We’re glad you found the motel cute, but we sincerely apologize for the issues you encountered. Cleanliness is a top priority for us, and we’ll address the floor situation immediately. We also appreciate your comments about the door insulation and the smoke detector; safety and ambiance are important, and we’ll work on improving both. As for internet and phone service, we acknowledge that being in a rural area can lead to connectivity challenges. We appreciate your understanding and hope you’ll consider giving us another chance in the future.
par un voyageur
Publié le 20 sept. 2024 sur Expedia
Clean, needing a bit of updating, needs WiFi.
Commentaires de Gestion de l’hôtel
22 sept. 2024 par BBL, Gestion de l’hôtel
Thank you for the feedback! We hope that you consider us if you were to visit the area again.
par un voyageur
Publié le 17 sept. 2024 sur Hotels
The stairway needed to be repainted. The gravel had wholes needed to be re pitted. Needed a upgrade
Commentaires de Gestion de l’hôtel
18 sept. 2024 par BBL, Gestion de l’hôtel
Thank you for the feed back! We hope to see you again!
