Note fondée sur 710 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
4,1 Service et personnel
3,5 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Je vous laisse lire mon avis :)
Publié le 17 août 2024 sur HotelsChambre sale
Escalier sale
Ascenseur souvent indisponible
Literie archaïque
La vie sur mer est tres bruyante car un bar est situé en dessous des chambres et des concerts en Live TOUS les soirs. Le bar ferme a 2h du matin.
Les pirtes de l'hôtel ne sont pas munies de groom : elles claquent tres fort et surtout la nuit car beaucoup de jeunes venus faire la fête.
Petit-déjeuner continental en surgelé.
Une piscine extérieure située a 5 minutes a pied : faites la distance entre Hotel STSliema et Aqualuna(la piscine)
Le restaurant est situé en face de cette fameuse piscine. Méfiez-vous il ferme a 20h30 précise!!!!!
Au final un hotel beaucoup trop excessif tarifairement pour les services et la qualité de service proposés.
Aucune remise possible et aucun responsable en plein mois d'août :)
Je ne demande pas un palace mais juste un lieu qui se differencie d'une auberge de jeunesse abandonnée.
A bon entendeur
Commentaires de Gestion de l’hôtel
27 août 2024 par ST Hotels Management Team, Gestion de l’hôtel
Dear Quentin,Thank you for taking the time to share your experience. We’re very sorry to hear about the issues you encountered during your stay. We understand that the cleanliness, noise levels, and the inconvenience with the elevator and pool location did not meet your expectations.Your feedback about the bedding, breakfast, and the bar noise is valuable, and we will address these concerns with our team to make necessary improvements. We are committed to providing a better experience and will take steps to ensure that these issues are resolved.We appreciate your comments and hope to have the opportunity to serve you better in the future.Best regards,St Hotels Malta
par un voyageur
Publié le 9 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 juill. 2024 par ST Hotels Management Team, Gestion de l’hôtel
Dear Hanane,Thank you for your perfect rating! We're thrilled to hear you had an excellent stay with us. If you have any additional feedback or need assistance in the future, please feel free to contact us.Best Regards,ST HOTELS MALTA
par un voyageur
Punaises de lit à notre retour en France
Publié le 6 juin 2024 sur HotelsMalte est une destination pas top à faire sauf si vous aimez faire la mala.
Tous ce qu’on a gagné ce sont des punaises de lit à notre domicile!!!!!
Je suis très en colère!!! Hôtel sale!
Commentaires de Gestion de l’hôtel
2 juill. 2024 par ST Hotels Management Team, Gestion de l’hôtel
Dear Guest,Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience and distress caused by your experience. Ensuring the comfort and cleanliness of our guests' stays is of utmost importance to us, and we deeply regret that we fell short of your expectations in this regard.Please be assured that we take your feedback seriously and will investigate the issue thoroughly to address any pest control concerns promptly. Maintaining a clean and comfortable environment is a priority, and we regret that we did not meet this standard during your stay.We appreciate your understanding and patience in this matter. Should you have any further concerns or require assistance regarding bedbugs, please do not hesitate to contact us directly.Warm regards,ST HOTELS MALTA
par un voyageur
Bon sejour
Publié le 29 mai 2024 sur HotelsHôtel bien placé,superbe vue sur la Valette et la mer,chambre spacieuse mais peu décorée,bon choix au petit déjeuner
Commentaires de Gestion de l’hôtel
2 juill. 2024 par ST Hotels Management Team, Gestion de l’hôtel
Dear Guest,Thank you for your positive feedback regarding our hotel's location, view, spacious rooms, and breakfast choices. We are pleased to know that you enjoyed these aspects of your stay with us.We appreciate your feedback about the room decor, and we will take this into consideration as we strive to enhance our guest experience further.We look forward to welcoming you back on your next visit to enjoy another pleasant stay with us.Warm regards,ST HOTELS MALTA
par un voyageur
Bon emplacement mais personnel pas aimable
Publié le 9 mai 2024 sur HotelsCommentaires de Gestion de l’hôtel
27 mai 2024 par ST Hotels Management Team, Gestion de l’hôtel
Dear Guest,Thank you for sharing your feedback with us. We're glad to hear that you found our hotel well-located. However, we're sorry to learn about your experience with our staff not being as friendly as expected. Guest satisfaction is our priority, and we will address this issue to ensure that all our guests receive the warm and welcoming service they deserve. We appreciate your input, and we hope to have the opportunity to welcome you back for a more pleasant stay.Best regards,ST HOTELS MALTA
par un voyageur
Hotel très bruyant
Publié le 26 avr. 2024 sur HotelsNous avions choisi une chambre vue mer (belle vue face a la valette) mais tres difficile de dormir avec une terrasse devant l'hôtel avec une musique assourdissante jusque tard dans la nuit. Sans parler d'une route hyper passante. Pas de tout repos. L'échange de la chambre n'a pas regler le l'ensemble des désagréments. Les chambres sont bien et refaite. L'échange du vitrage permettrait de faire un gain phonique. C'est dommage car l'emplacement de l'hôtel est bien.
Commentaires de Gestion de l’hôtel
29 avr. 2024 par ST Hotels Management Team, Gestion de l’hôtel
Dear Berard,Thank you for sharing your thoughts on your recent stay at our hotel. Your feedback is incredibly valuable to us as we continuously strive to improve our services.We're pleased to hear that you had an overall positive experience during your time with us. However, we also take note of the areas where you feel we could enhance our offerings. Your input guides us in our efforts to provide the best possible experience for all our guests.Rest assured, we will carefully consider your suggestions and take the necessary steps to address any shortcomings. Our aim is to ensure that every guest feels comfortable and satisfied during their stay with us.We sincerely appreciate your feedback and hope to have the opportunity to welcome you back in the future, providing you with an even better experience.Kind Regards from, ST HOTELS MALTA
par un voyageur
Publié le 14 avr. 2024 sur Hotels
Présence de punaises de lit. Chambre très bruyante. Literie inconfortable. Robinetterie hors d'age
Commentaires de Gestion de l’hôtel
19 avr. 2024 par ST Hotels Management Team, Gestion de l’hôtel
Dear GuestThank you for staying at our hotel.It has been an honor having you as our guest and we are sorry if we didn't manage to reach your expectations during your stay.We thank you for your comments and while assuring you that the mentioned issues will be tackled from our end as soon as possible, we shall do our utmost to learn from this feedback with a view to improving our performance. Best Regards, ST HOTELS MALTA
par un voyageur
Publié le 4 avr. 2024 sur Expedia
We had a memorable stay in Sliema, and our experience at the hotel was simply amazing. The establishment is modern and spotlessly clean, but what made it truly special was the warm and welcoming atmosphere. The staff were exceptionally attentive, ensuring that all our needs were not only met but exceeded. Their kindness and professionalism truly added a special touch to our romantic getaway. We highly recommend this hotel to anyone seeking an unforgettable travel experience in Malta.
Commentaires de Gestion de l’hôtel
19 avr. 2024 par ST Hotels Management Team, Gestion de l’hôtel
Dear KyllianThank you so much for taking the time to share your wonderful review of our hotel! We are thrilled to hear that you had such a fantastic experience during your stay with us.It's truly heartwarming to know that our dedication to providing exceptional service and creating memorable experiences made your visit so enjoyable. We strive to ensure that every guest feels welcomed and valued, and we are delighted that we were able to exceed your expectations.Your kind words about our amenities, cleanliness, and the comfort of our rooms mean a lot to us. We take great pride in maintaining high standards throughout the hotel to ensure our guests have a comfortable and enjoyable stay.We sincerely appreciate your recommendation and look forward to welcoming you back for another unforgettable stay in the future. If there's anything else we can do to make your next visit even more exceptional, please don't hesitate to let us know.Thank you once again for choosing to stay with us and for sharing your positive experience. We can't wait to have the pleasure of hosting you again soon!Kind Regards from, ST HOTELS MALTA
par un voyageur
Bon sejour
Publié le 5 mars 2024 sur Hotelsbon sejour.
Bien que la salle de bain n'était pas tres propre a notre arrivee
Commentaires de Gestion de l’hôtel
8 mars 2024 par ST Hotels Management Team, Gestion de l’hôtel
Dear Rodolphe,It has been an honor having you as our hotel guest and your positive feedback is the best token of appreciation we could hope for. We are happy that you enjoyed your stay with us. It was a pleasure having you as one of our guests and we look forward to welcoming you again.Kind Regards from, ST HOTELS MALTA
par un voyageur
Publié le 29 janv. 2024 sur Hotels
Équipe serviable gentil , hôtel très bien localisé, et pratique
Seul truc, chambre à côté de l’ascenseur et porte de l’étage très brouillants
Commentaires de Gestion de l’hôtel
8 mars 2024 par ST Hotels Management Team, Gestion de l’hôtel
Dear GerardThank you for staying at our Hotel,It has been an honor having you as our guest and your positive feedback is the best token of appreciation we could hope for. We are delighted that you enjoyed your stay with us!We take this opportunity to thank you for being part of our esteemed clientele and we look forward to welcoming you again in the near future.Best Regards, ST HOTELS MALTA
