Note fondée sur 615 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,7 Service et personnel
3,5 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 3 sept. 2018 sur Expedia
par un voyageur de Granby Qc
Publié le 29 sept. 2017 sur Expedia
C'était tout simplement correct. Pas de commentaire supplémentaire. Ne faisait que passer la nuit.
par RENE de Bruxelles
Hotel banal beaucoup trop cher
Publié le 18 juill. 2016 sur HotelsHôtel perdu au milieu de nulle part. Très difficile (surtout la nuit) à trouver car on ne voit pas le bâtiment depuis la route. Beaucoup trop cher pour une chambre standard quelconque et banale correspondant au standard américain des motels le long des routes : payé : 153 euros (alors que l'hôtel est à moitié vide) alors qu'on trouve des chambres comparables entre 65 et 75 euros. Qui se sucre sur le dos de qui ?
par Dan
Publié le 15 août 2014 sur Hotels
par thierry de meaux
Service impeccable
Publié le 12 août 2014 sur HotelsAccueil super sympathique personnel avenant petit déjeuner très bon
par un voyageur
Publié le 4 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Guest,I am sorry to see the 4-star rating out of 10. We’re normally known for our exceptional attention to detail. We regret that we missed the mark. If you give us a chance, we are intent on making this right, and we hope you will write to us in detail about where we went wrong so we can rectify the issues.Sincerely, Hotel Manager
par un voyageur
Personal security concerns
Publié le 1 oct. 2024 sur HotelsThere was an incident in early morning with an annoyed, profane, loud (repeatedly pounding on his door) guest for which my wife and I were fearful of our personal safety.
The night manager was slow to respond, at least 1/2 hour ( ? wonder if he was even in the building)
Manager repeatedly apologized, but offered no reassurances, or compensation consideration.
We left very early in morning and skipped breakfast d/t our concern. Will never return
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Stephen,Thank you for sharing your experience. We take personal security very seriously and are disappointed to hear about the situation that affected your stay. Your feedback regarding the response time and the assurance provided is important to us, and we will address these concerns with our team to improve our guest experience. We appreciate your insights and hope you will consider giving us another chance in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 22 sept. 2024 sur Expedia
The hotel itself was run down. The Bed was comfy. At breakfast, the coffee and hot food didn’t look appetizing. The bagels,juice, yogurts and fresh fruit were good. The staff were friendly and accommodating.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Arthur,Thank you for your feedback. We're glad you found the bed comfy and enjoyed the bagels, juice, yogurt, and fresh fruit. We're also pleased to hear our staff were friendly and accommodating. We apologize that the coffee and hot food didn't meet your expectations, and we appreciate your comments as we work on improvements.Sincerely, Hotel Manager
par un voyageur
Publié le 6 sept. 2024 sur Expedia
The property was nice, quiet area, staff were pleasant
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Zaida,Thank you for the 4/5 rating! We're glad you enjoyed the quiet property and found the staff pleasant. We hope to welcome you back soon!Sincerely, Hotel Manager
par un voyageur de Irvine
Publié le 2 sept. 2024 sur Expedia
Only one staff, breakfast stations can’t get cleaned timely. Drug smells on the whole floor.
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Yun,Thank you for sharing your feedback. We appreciate your input and want to assure you that we take these concerns seriously. Our team is committed to maintaining a clean and welcoming environment, and we are addressing your observations regarding the breakfast service and the atmosphere on the floor. Please note that we never tolerate any form of drug use anywhere on our hotel premises. We value your insights as they help us improve our services.Sincerely, Hotel Manager
